• 제목/요약/키워드: 온라인중재

검색결과 95건 처리시간 0.021초

온라인 분쟁해결의 발전을 위한 관련 당사자의 책임 (The Responsibility of Related Parties for the Development of Online Dispute Resolution)

  • 안제우
    • 한국중재학회지:중재연구
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    • 제16권1호
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    • pp.219-251
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    • 2006
  • As the scale of electronic commerce increases more and more, disputes in the electronic commerce also happen more frequently. As the development of electronic commerce is difficult without smooth settlement of dispute, the pursue of smooth settlement of dispute is very important. Regarding smooth settlement of dispute, the way of dispute settlement through Online Dispute Resolution(ODR) is pursued positively nowadays. However the responsibility of related parties still remains to complete such system. This paper divides related parties into the parties(seller, buyer), ODR providers, the neutral dispute resolver, and the governments. Later this paper examines the responsibility of related parties. As related parties complete their own responsibility, electronic commerce may develop more and more. Furthermore through the development of electronic commerce all nations will enjoy mutual benefit.

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국경넘은 소비자 분쟁에 있어서 ODR (Online Dispute Resolution for Cross-Border Consumer Disputes)

  • 성준호
    • 한국중재학회지:중재연구
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    • 제25권1호
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    • pp.25-46
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    • 2015
  • Cross-border consumer disputes are on the increase as cross-border trade between consumers and businesses continues to grow. Cross-border consumer disputes are difficult to solve, because there are different languages, laws and institutions between the parties. These consumer disputes can be solved more easily by Online Dispute Resolution (ODR) in comparison with utilizing court processes. ODR is a branch of dispute resolution which uses technology to facilitate the resolution of disputes between parties. It primarily involves negotiation, mediation or arbitration, or a combination of all three. In this respect it is often seen as being the online equivalent of alternative dispute resolution (ADR). On 18 June 2013, the new legislation on Alternative Dispute Resolution and Online Dispute Resolution has been published - the "Directive on Consumer ADR and Regulation on Consumer ODR". The new legislation on ADR and ODR will allow consumers and traders to solve their disputes without going to court, in a quick, low-cost and simple way. The United Nations working group for online dispute resolution of cross-border electronic commerce transactions (UNCITRAL Working Group III) has been underway since 2010 to continue its work on procedural rules for ODR.

국제전자상거래 분쟁해결을 위한 절차 규칙에 관한 UNCITRAL의 논의와 그 평가 - 제26차 실무작업반의 논의를 중심으로 - (Discussion and Evaluation in UNCITRAL Regarding Procedural Rules for Disputes in International e-Commerce - Focused on the Discussion in the 26th Session of Working Group III -)

  • 이병준
    • 한국중재학회지:중재연구
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    • 제23권1호
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    • pp.133-152
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    • 2013
  • Recently, the United Nations Commission on International Trade Law (UNCITRAL) has made progress toward resolving low value, high volume disputes in international e-commerce. At the Working Group's 26th session, two draft procedural rules were addressed. The first discussed the draft of Article 9, entitled "Decision by a neutral party." This is based on the suggestion in 26th session to have a "two track" system of ODR, one including negotiation, facilitated settlement, and arbitration phrases, and the other not including an arbitration phase. The second draft procedural rule, draft Article 10, regards the language of proceedings. In most cases of international e-commerce, the decision of language of an ODR proceeding is a matter of importance, for the language parties could differ from each other. This paper examines several implications of UNCITRAL for Korea, which has unstable ODR system.

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여성 난임 환자에게 적용되는 온라인 기반 중재의 특성 및 효과 분석: 체계적 문헌고찰 (Characteristics and Effectiveness of Online-based Intervention for Infertile Women: A Systematic Review)

  • 김찬희;이선희
    • 근관절건강학회지
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    • 제25권3호
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    • pp.205-217
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    • 2018
  • Purpose: The purpose of this review was to analyze the characteristics and effectiveness of online-based intervention for infertile women. Methods: We established the PICO (Participant-Intervention-Comparison-Outcome) strategy and conducted a systematic review of 7 literatures retrieved from 3 electronic databases of Ovid-Medline, Ovid-Embase, and the Cochrane Library. Two investigators independently extracted the data and assessed the quality of included studies using Cochrane risk of bias. Results: The pregnancy outcome showed that higher total risk scores (TRS) about lifestyle behavior was significantly associated with lower chance of pregnancy (aHR 0.79, 95% CI 0.72~0.85). Stress was significantly decreased in experimental groups receiving online-based interventions (p<.05). Depression score was significantly lower in groups receiving additional interventions besides on-line interventions than those who used online-based intervention only. The other outcomes, including anxiety, self-efficacy, helpfulness of intervention, perceived social support, and knowledge scores were not significantly different within and between groups in overall. Characteristics of the interventions were heterogeneous. Conclusion: There is evidence that online-based intervention in infertile women enhances the pregnancy and reduces stress levels.

비동시적 온라인 토론활동에 참여한 간호대학생의 사회적 실재감, 인지적 실재감, 온라인 학습만족도의 관계 (The relationship between Social Presence, Cognitive Presence and Online Learning Satisfaction of Nursing Students who experienced Asynchronous Online Discussion Activities)

  • 홍주영;김현심
    • 산업융합연구
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    • 제20권2호
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    • pp.37-44
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    • 2022
  • 본 연구는 비동시적 온라인 토론활동에 참여한 간호대학생의 사회적 실재감, 인지적 실재감이 온라인학습만족도에 미치는 영향을 파악하고자 시도되었다. 연구는 2020년 12월부터 2개월간 일개대학 4학년 간호대학생 93명을 대상으로 설문조사하였다. 수집된 자료는 t검정, ANOVA, 상관관계, 다중회귀분석을 실시하였다. 연구결과 간호대학생의 사회적 실재감, 인지적 실재감, 온라인 학습만족도는 유의한 정적 상관관계를 보였고, 온라인 학습만족도에 직접적인 영향요인으로는 사회적 실재감으로 나타났다. 온라인 학습만족도에 대한 설명력은 62.9%로 나타났다. 결과를 바탕으로 다양한 교과목에서 온라인 토론활동의 학습만족도를 높이기 위해서 간호대학생의 사회적 실재감을 높이는 방안이 필요하며 향후 실재감 향상 프로그램 중재 관련 후속연구를 제언한다.

청소년의 스트레스와 스마트폰 이용이 학업에 미치는 영향과 부모 중재 효과 (Impact of Adolescent Life Stress and Smartphone Use on Academic Impairment: Focusing on the Effect of Parent Involvement on Adolescents' Smartphone Use)

  • 박남수;오하영
    • 한국콘텐츠학회논문지
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    • 제16권9호
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    • pp.590-599
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    • 2016
  • 본 연구는 청소년의 일상 스트레스와 스마트폰 이용 및 중독이 학업에 어떤 영향을 미치는지 파악하고, 스마트폰 이용에 대한 부모의 중재 효과를 분석하는 데 그 목적이 있다. 이를 위해 청소년(13~18세)을 대상으로 스마트폰 이용 전반에 관한 온라인 설문조사를 실시하였다. 분석 결과, 오락적 목적의 스마트폰 이용 및 스마트폰 중독 경향성이 청소년의 학업 장애 요인으로 나타났다. 또한 가족 간 갈등, 학업, 미래에 대한 압박감 차원의 스트레스가 스마트폰 이용에 따른 학업장애를 이끈다는 것 역시 확인할 수 있었다. 부모의 중재는 그 유형에 따라 스마트폰 이용 및 중독, 학업장애 요인에 대해 서로 다른 효과를 갖는 것으로 나타난다. 이용시간을 제한할수록 오락적 이용이 증가하고, 이용하는 앱을 제한할수록 정보적 이용이 감소하는 것으로 나타났다. 참여적 형태의 부모 중재는 커뮤니케이션을 위한 스마트폰 이용이 증가하며, 앱을 추천하는 방식의 부모 중재는 스마트폰 중독지수를 감소시키는 것을 알 수 있었다.

악성댓글 작성과 중재 의도에 대한 요인 연구 (A study of factors on intention of intervention and posting malicious comments)

  • 김한민;박경보
    • 디지털융복합연구
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    • 제16권12호
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    • pp.197-206
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    • 2018
  • 온라인 악성댓글에 대한 폐해는 지속적으로 증가하고 있다. 많은 선행 연구들은 악성댓글에 대한 중화가 핵심적인 선행 요인임을 확인해왔다. 중화는 이론적으로 일곱개의 다차원 개념으로 구성되어 있으며 일탈행위의 종류에 따라 중화요인의 유의성이 다르게 나타난다. 본 연구는 일탈행위 연구에서 다차원의 중화 기술 요인들을 실증한 것과는 다르게 악성 댓글 연구에서는 중화기술을 단일 차원으로 살펴보았다는 사실에 주목한다. 한편, 일탈행위에 대한 중재자의 역할은 일탈행위 억제에 기여할 수 있지만 악성댓글 연구에서의 중재 의도에 대한 연구는 상대적으로 부족한 상황이다. 상호보완적인 두 개의 연구로 구성된 본 연구는 악성댓글 작성의도와 중재 의도에 대한 관련 요인들을 발견하고자 하였다. 연구결과, 본 연구는 악성댓글 작성자가 비난자에 대한 비난과 책임의 부정 중화기술을 활용 한다는 것을 발견하였다. 또한, 상대방과의 정서적 공감이 악성댓글 중재 의도에 중요한 영향을 준다는 사실을 발견하였다.

지식재산권(IPR) 분쟁에 대한 우리나라 중재 발전방안에 관한 연구 (A study on Development Plans for Korea's Arbitration for Intellectual Property Right (IPR) disputes)

  • 송수현;전운;안건형
    • 한국중재학회지:중재연구
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    • 제34권1호
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    • pp.51-74
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    • 2024
  • Korea continues to invest in the IT industry and is currently regarded as one of the five major powerhouses in the field of intellectual property. However, it is evaluated that this status is only limited, and the level of intellectual property protection and dispute resolution does not reach a level commensurate with the status of one of the five major intellectual property powers. To address these problems, the Korean government has enacted the Arbitration Industry Promotion Act in 2017, which aims to strengthen national competitiveness by fostering the arbitration system as an industry and provide systematic support so that the arbitration industry can become a future growth engine. In addition, in accordance with Article 3 of the 「Arbitration Industry Promotion Act」, the Minister of Justice must establish "the Basic Plan for Arbitration Industry Promotion" every 5 years. Great efforts must be put into establishing an Online Dispute Resolution (ODR) system at the KCAB for five years from 2024 to 2028, the Second Basic Plan for the Promotion of the Arbitration Industry period. Under these circumstances, this study presents implications and improvement measures for the development of the intellectual property-related arbitration system to protect Korea's intellectual property rights and contribute to more active intellectual property creation. In particular, this study proposes a plan to build an one-stop digital platform for KCAB to implement an efficient ODR system.

해외건설공사 분쟁에서 ODR의 적용가능성에 관한 연구 (A Study on Applicability of ODR in the Disputes of Overseas Construction Projects)

  • 최명국
    • 무역상무연구
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    • 제59권
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    • pp.27-57
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    • 2013
  • Traditionally construction has been an industry that favoured ADR over formal litigation due to the complexity of technical issues. However, over the past decade construction arbitration has come under increasing attack for its rising costs and growing delays, and expansion of arbitration processes to the point that those processes are approaching the more complex and formal processes followed to resolve disputes litigation. As a result, parties are looking for new methods of resolving their disputes in a more efficient and economical manner, such as ODR. A review of the history of ODR and the practical applications of ODR in use today lead to the conclusion that the concept of ODR for construction dispute resolution appears to be possible and realistic. The advantages seem to outweigh the disadvantages, especially given the solutions suggested to overcome many of the disadvantages. While ODR may not be a realistic venue for large complex construction cases, it may be just the ideal venue for smaller and simple construction disputes. In conclusion, given the advantages that ODR arbitration does offer, the most realistic use of ODR in the short term would involve disputes consisting of a simple, one-dimensional dispute within which the parties can stipulate to the facts in the case. In such simple disputes ODR may be not only an appropriate vehicle within which the dispute can be resolved; it might be more easily accepted by the parties as the preferred platform for resolution. Hopefully, international institutions of arbitration will be successful in their development of a international standards and platform fir disputes that can be adapted for use in construction and will serve as the first step in developing ways to handle small construction claims, thereby allowing parties to resolve their disputes in a faster and more economical manner.

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패션산업의 대체적 분쟁해결제도 적합성 - 패션산업의 중재 제도 도입을 중심으로 - (Suitability of Alternative Dispute Resolution for the Fashion Industry - Focused on Arbitration for the Fashion Industry -)

  • 이재경
    • 한국중재학회지:중재연구
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    • 제25권1호
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    • pp.87-105
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    • 2015
  • Intellectual property law is slowly fighting to keep pace with the rapid growth of the fashion industry. Copyright and patent law have proven only minimally effective in fashion, even in the US and other top fashion nations, forcing designers and fashion companies to rely on their trademarks to protect their work. Litigating trademark disputes in the fashion industry presents a host of problems as witnessed in a recent Christian Louboutin case, leading the parties to resort to Alternative Dispute Resolution(ADR) and Online Dispute Resolution(ODR). ADR methods, especially arbitration, are increasingly emerging as substitutes to litigation. Using these methods, the fashion industry (CFDA in the US case) should sincerely consider a self-regulating program in which its members, both fashion designers and corporations alike, can resolve disputes in a manner mutually beneficial to all parties in order to preserve the industry's growth, solidarity, and esteem In particular, for the US fashion industry, the ongoing Innovative Design Protection and Privacy Prevention Act(IDPPPA) anti-counterfeit legislation could have caused a chilling effect against innovation. New designers with no name and less resources who could normally flourish producing inspired-by designs may find themselves subject to copyright infringement legislation since the IDPPPA may expand the protection of established designers and brands with more resources. This fear and its implication could be solved by the fashion industry itself since fashion experts know best how to handle these fast-paced issues arising in the field. Therefore, stakeholders in the fashion industry should commit to protecting innovation within fashion on a long-term basis by establishing a panel handling an ADR process. This can mitigate the uncertainty created by the IDPPPA or any other legislation from elsewhere, which could result in a shying away from experimentation with inspired-by designs.