• Proceedings of the Korea Information Processing Society Conference
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• 2017.04a
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• pp.302-305
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• 2017

최근 시간과 장소에 얽매이지 않고, 언제 어디서나 편리하게 근무함으로써 업무효율성을 향상시킬 수 있는 업무환경 개념인 스마트워크(Smartwork)가 각광을 받고 있다. 그러나 스마트워크 환경에서는 모든 업무가 정보통신망과 정보시스템을 통해 처리되기 때문에 정보유출 위협이 존재한다. 또한, 디지털 포렌식 분야에서 조사 및 수사대상이 점점 다양화되고 있다. 내부정보 유출과 같은 보안사고 발생 후, 디지털 증거는 대부분 제한적으로 수집될 수밖에 없으며, 전문업체 의뢰 시 높은 의뢰비용과 장기간의 분석 시간이 소요된다. 기존의 내부정보 유출 방지 시스템에만 의존할 것이 아니라, 유출 행위 탐지에 중점을 둔 선제적 감사 활동을 수행하기 위한 디지털 포렌식 준비도가 필요한 상황이다. 따라서, 본 논문에서는 다양한 디지털 포렌식 준비도 관련 모델들에 대한 분석을 기반으로 미래 스마트워크 환경에서 보안사고에 대응하기 위한 디지털 포렌식 준비도 모형을 연구하였다.

• Journal of the Korea Society of Computer and Information
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• v.17 no.10
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• pp.167-173
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• 2012

The purpose of this paper is to investigate non-work relating activities at work. To do this, this paper proposes and analyzes a simple theoretical model consisting of factors such as non-work relating smartphone usage during working hours, non-work relating coffee break during working hours, work after working hours, and job performance. Our findings are revealed as following: First, non-work-related coffee break has positive effect on performance. Second, non-work-related smartphone usage generally has negative effect on performance, but it has positive effect on performance in personal communication with co-workers. Third, work after working hours has negative effect on performance.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2012.10a
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• pp.135-137
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• 2012

해상교통관제(VTS; Vessel Traffic Service)는 IMO RESOLUTION A.857(20) on Guidelines for Vessel Traffic Services와 해사안전법 제36조, 개항질서법 제28조에 의거 해상운송에서의 위험을 감소하고 해상교통질서확립과 안전확보를 위하여 전세계 주요 항만 및 수역에서 이용되고 있다. 최근 관제대상 선박의 다양화, 대형화, 연안 및 항계 내/인근의 교통상황의 다변화 등으로 인하여 해상교통관제는 항해에 주요한 정보제공의 수단으로 발전하고 있다. 해상교통관제사는 이러한 특수한 업무적 환경에 따라 점차 그 업무 범위가 확대되는 경향이 있으며, 계속하여 전문화되어 가고 있다. 또한 보다 질 높은 해상교통관제의 정보제공 업무 뿐 아니라 정확성, 준비성, 판단력, 의사결정능력 등이 관제업무에 필수적으로 요구되고 있다. 따라서 본 연구에서는 해상교통관제 및 해상교통관제사의 보다 체계적인 업무분석을 통해 관제사들이 효율적으로 관제업무를 수행하도록 실무적 보완을 도모하고 개선사항 및 발전방향을 제시하고자 한다.

• Asia Marketing Journal
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• v.10 no.2
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• pp.31-69
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• 2008

The purpose of this study is to identify the organizational characteristics that enhance CRM performances of a company. Based on a review of diverse definitions of CRM performance, this study examines the relationships among CRM performance measures and organizational characteristics. A questionnaire survey of 123 CRM managers of Korean companies was conducted to test the proposed research model, and a series of structural equation modeling identified the strong effects of organizational characteristics on CRM performance. It was found that top management commitment to CRM and a firm's strategic readiness lead to high levels of CRM investment, which, in turn, enhance directly task-related performance and indirectly customer-related performance. This study also confirmed that customer orientation is significantly related to task-related CRM performance and that the variables of CRM commitment and organizational culture may enhance customerrelated performance indirectly through their effects on the task-related performance. However, organizational members' resistance to change was found to have no effects on CRM performance. Overall our research broadly supports the role of organizational characteristics revealed in the CRM literature.

• Journal of Korea Society of Industrial Information Systems
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• v.23 no.1
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• pp.123-142
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• 2018

This study defined the concepts of change-readiness, affordance system, agility, and performance, which are becoming increasingly important and necessary in service industry. Also, by verifying the relationship among these factors based on theoretical and empirical researches, it proposed strategic implications for service firms to reinforce their competitiveness. The results of the analysis in this study are as follows. First, the factors of technology, organization, and environment had significant effects on affordance system. Second, affordance system had significant effects on both agility and performance. Third, agility had a significant effect on performance. Fourth, job uncertainty moderated the relationship between affordance system and agility, but not between affordance system and performance. The results suggest that affordance system is a highly effective method of improving agility of the frontline employees. To maximize the utility of affordance system, sufficient change-readiness in technological, organizational, and environmental factors are required. Reasons and implications of these observed relationships are discussed.

• Korean Journal of Child Care and Education Policy
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• v.12 no.3
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• pp.3-27
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• 2018

The purposes of this study were to examine a tendency of kindergarten teachers' daily work performance and to explore their perceptions on the reality and efficiency of working hours. 273 public and private kindergarten teachers completed questionnaires. The findings of the study are as follows. First, kindergarten teachers carried out an average of 1.41 duties per a 30-minute segment, and there were some differences in their duties between public and private teachers. Second, as a key reason of their lack of preparation time for class, public teachers indicated much administrative work, whereas private teachers indicated many events and common work. In addition, for the work duties that require supporting staff, public teachers pointed out clerical work, whereas private teachers named event-related duties. Third, in terms of efficiency of their working hours, both public and private teachers highlighted excessive workload as a key obstacle; public teachers also indicated the shortage of supporting staff, while private teachers indicated many event-related duties and lack of directors' leadership. These findings imply that it is important to maintain an optimum level of workload for kindergarten teachers, to secure preparation time for class, to increase work efficiency, and to provide support specific to kindergarten types.

• Proceedings of the Korean Society of Disaster Information Conference
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• 2017.11a
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• pp.295-296
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• 2017

본 논문에서는 재난안전관련 근무자의 업무연속성 향상을 저해하는 부분들을 파악하고 해결의 방향성을 제시하고자 한다. 공공단체의 재난안전분야 인사제도의 특성을 살펴본 결과, 현행 순환보직 제도와 새롭고 다양한 유형의 재난위험에 대응할 전문화된 근무자의 부족이 재난안전업무에 미치는 영향을 확인하였다. 현재 문제점으로 지적되는 것은 기간이 짧은 순환 근무형태와 임기만료가 임박하여 전보 사실을 공지하는 문제, 그리고 비전문성 등이 나타났다. 이러한 문제를 해결하기 위해 부서 당 평균 재직 기간을 최소 5년 이상으로 연장하고, 정책의 지속성 및 업무 연속성을 위하여 2인 1업무제 도입을 고려할 필요가 있다. 그리고 충분한 시간을 두고 전보를 준비할 수 있도록 해야 할 것으로 보인다. 비전문성에 대한 해결 방향으로는 최근 재난의 예방과 대비를 중시하는 추세를 반영하여 공공기관과 민간부문 등 다양한 전문가들의 참여를 통한 해결방식이 필요하다. 미국, 독일, 일본 등에서 민간부문과의 협력적 재난안전관리가 성공적으로 이루어지고 있듯이 국내에서도 의사결정체계를 민간부문과의 협력적 거버넌스체계로 전환해야한다.

• Journal of Korea Entertainment Industry Association
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• v.13 no.5
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• pp.175-183
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• 2019

The purpose of this study is to present the basic information about advancement of computer network system for colleges that are preparing or in progressing upgrading. For this, we investigated the necessity and direction of computer network system upgrading work, basic guidelines, development requirements, and construction environment. And we suggested those informations through the main subject. In conclusion, we propose that we can obtain expected results such as efficiency improvement of administrative work, strengthen competitiveness, ensure inter-work connectivity, increase the efficiency of student management, efficient workforce placement, provide integrated centralized control solution and building smart campus through computer network system upgrading project.

• The Journal of the Korea Contents Association
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• v.10 no.2
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• pp.295-305
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• 2010

The occupational socialization process of security and secretary service goes through four stages of preparation, adaptation, conflicts, and maturity and dynamic and incessant changes. The preparation stage includes the preparation to become a security and secretary service, the importance of what to prepare, usefulness of college education, required courses, and certificates. The adaptation stage includes the percentage of bodyguard and secretary, systematic nature of work, stagnation of the job, abilities required for a security and secretary service, elements to work on, job satisfaction, information sources, professionalism of the job, and future of the job. In the conflicts stage includes conflicts at work, difficulty of security and secretary service, problem-solving efforts, advice and consultation, satisfaction with workload, job stress, perceptions of others for security and secretary service, experience of trying to get another job, and supplements. And the maturity stage includes the changes to the roles and capabilities of a security and secretary service, autonomy of business management, degree of others' recognition of one's abilities, methods to evaluate job performance, salary, social status and pride, and efforts for self-development.

• Korean Journal of Construction Engineering and Management
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• v.9 no.4
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• pp.111-119
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• 2008

VE is one of the most effective and systematic tool available to achieve the required function at minimum cost and manage in many industrial fields. The purpose of the preparation phase VE job plan is to establish a cooperation system referring to groups for the successful implementation of VE, and to achieve a common objective to collect sufficient materials required in the analysis phase. The Quality Model is used to measure the requirement of shareholders(users and owners)in the project. It also offers a guideline on decision making when executing the function definition, function arrangement, function evaluation, and the idea evaluation of VE. However, the current the preparation phase business confirms that the required items of owners and users has not suggested definite goals and directions. This study analyzes the problems of current work in the preparation phase from case study, survey and interviews of experts. It then proposes a new process after understanding the required items of owners, users and experts.