• Korean Journal of Culture and Social Issue
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• v.22 no.3
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• pp.363-385
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• 2016

As the role of volunteers in disaster settings has been growing overtime, the present study was aimed to understand voluntary disaster workers with their burnout pattern and examine group differences in their secondary traumatic stress and world assumptions. Total of 70 voluntary workers who served for recovery from Sewol ferry disaster participated in this study. Using cluster analysis, we identified three distinct cluster groups on the basis of three burnout subscale scores(emotional exhaustion, personal accomplishment, depersonalization): Group 1 was characterized by the highest score on personal accomplishment and low levels of emotional exhaustion and depersonalization. Group 2 scored the highest on emotional exhaustion and depersonalization, and relatively high on personal accomplishment. Group 3 was characterized by the lowest scores on three subscales. Results from χ² tests showed that groups differed significantly on types and the period of support activities. Analysis of variance was conducted to identify further group differences. The results indicated that Group 2 scored the highest on secondary traumatic stress, while Group 1 scored the highest on worthiness of the self. Finally, the clinical implications and limitations of these results as well as suggestions for further research were discussed.

• Journal of Digital Convergence
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• v.20 no.1
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• pp.445-458
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• 2022

The purpose of this study was to examine the relationships among violence experience, emotional labor, positive psychological capital and job burnout in psychiatirc and emergency department nurse. During June and July 2021, date were collected from 183 psychiatric and emergency department nurse in J, K and I cities. Date were analyzed using hierarchical analysis with the SPSS WIN 21.0 programs. Emotional labor and verbal experience were positively correlated with burnout of psychiatric and emergency department nurse. Also positive psychological capital was negatively correlated with burnout. Violence experience, emotional labor and positive psychological capital were significant factors, explaining approximately 62.7% of the variance in burnout. These finding indicate that it will be more effective to strategies that can increase positive psychological capital that prevent burnout. Also based on these results, emphasizing the importance of understanding violence and emotional labor is needed to decrease burnout.

• Industry Promotion Research
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• v.6 no.3
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• pp.9-17
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• 2021

Childcare teacher experience emotional labor that suppresses, exaggerates, controls and regulates their emotions in order to produce the positive image required in the nursery field. The working environment for infants and toddlers has a problem of lowering the quality of life as a cause of psychological exhaustion of the emotional labor childcare teacher. Because singing helps to improve the quality of human life, research is needed to enable emotional labor childcare teacher to recover from psychological exhaustion and plan a positive life in the process of self-care. First, how is the psychological exhaustion of the emotional labor childcare teacher through song psychotherapy? Second, how is the process of self-care of the emotional labor childcare teacher through song psychotherapy? The study was conducted from March 2017 to May 2020, and through qualitative case studies, data such as in-depth interviews, direct observations, and participation observations were collected at the ○○○ daycare center for 50 minutes every 12 sessions. Based on the above findings, the following conclusions were drawn: First, through singing psychotherapy, emotional labor and childcare staff were able to discover, understand, recognize, face, communicate, and insight into their will to live, psychologically exhausted themselves. Emotional support from others can reduce the experience of emotional depletion and demonstrate a recovery of experience and an improvement in achievement due to frustration at work. Second, the self-care of the emotional labor child care teacher through song psychotherapy proved the temporal, spatial, relational, and emotional caring process, while maintaining the balance between caring for others and caring for oneself, body, mind, and spirituality are organic change. In this study, the psychological exhaustion and self-care process provides an opportunity to discover the essence of life, explore and express one's inner self, take care of others and oneself in a balanced manner, and provide insights for a whole person and healthy self. It is significant in providing opportunities to improve the quality of life through growth.

• Journal of dental hygiene science
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• v.13 no.1
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• pp.71-76
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• 2013

The purpose of this study was to examine the relationship of service education to the emotional labor of dental hygienists and influential factors for their job burnout. The subjects in this study were 155 dental hygienists, on whom a survey was conducted. The findings of the study were as follows: The respondents who ever received service education and were satisfied with that education were better at emotional regulation. After job burnout was classified into physical symptoms and psychological symptoms, a multiple regression analysis was carried out to explore what variables would affect the two subfactors. And it's found that psychological symptoms were positively affected by emotional dissonance. The above-mentioned findings illustrated that service education had something to do with the emotional labor of the dental hygienists, and that the emotional labor of the dental hygienists had an impact on their job burnout.

• Korean Journal of Childcare and Education
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• v.8 no.5
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• pp.231-252
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• 2012

This study examined the influence of job stress and personal resources (hardiness, optimism) of child counselors on their burnout and work engagement. For the study, 171 child counselors were surveyed. The main effects of job stress and personal resources on burnout and engagement were tested using hierarchical multiple regression analysis. The findings of this study were as follows: First, the study showed that both job stress and personal resources were related to burnout and work engagement. Specially, job stress was more closely related to burnout, whereas personal resources were more closely related to work engagement. Second, hardiness as personal resources reduced the level of burnout in child counseling. Third, although job stress negatively affected the level of work engagement, personal resources (hardiness, optimism) were relevant predictors of work engagement. Hardy and optimistic child counselors are less likely to experience burnout, they are more likely to experience vigor, dedication, and absorption on their job. Based on the results of this study, the practical implications for child counselors were discussed.

• Korean Journal of Culture and Social Issue
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• v.30 no.2
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• pp.121-157
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• 2024

This study explored the essence of psychological burnout experiences due to emotional contagion using a hermeneutic phenomenological approach. In-depth interviews were conducted on 9 participants who work in fields that are subject to emotional contagion. Data analysis was conducted by using van Manen's methodology, insisting that the pure description of an experience can be enriched by adding interpretation. The emotional contagion experiences were identified through this process and the findings were categorized into 3 core themes, 8 essential themes, and 35 subthemes. The first core theme is "emotions in constant exchange". This theme included two essential themes: 'various channels of emotional contagion' and 'subjective states that change depending on the transmitted emotions'. The second core theme, "filtering the experience of emotional contagion" included the essential themes of 'the characteristics susceptible to the emotions of others', 'attitudes of spreading negative emotions' and 'situations that makes one feel overwhelmed by emotions'. The final core theme, "from burnout by emotional contagion to communication" was categorized into the following essential themes: 'burnout-inducing entangled interactions', 'moving toward communication and connection' and 'recovery after psychological burnout'. Finally, the implications and suggestions for future research were discussed by summarizing the core contents of each themes.

• The Journal of the Korea Contents Association
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• v.18 no.3
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• pp.246-255
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• 2018

The purpose of this study was to investigate factors affecting positive psychological capital in clinical nurses. The data were collected from 193 nurses working in the three general hospital located Y city using self-reported questionnaires and November 20 2017 to November 30 2017. The data were analyzed by descriptive statistics, T-test, one-way ANOVA, Pearson's correlation coefficient, and stepwise multiple regression with SPSS 20.0 program. Positive psychological capital had a significant positive effect on compassion satisfaction, while Positive psychological capital had a negative effect on burnout. The result of the multiple regression indicates the compassion satisfaction, burnout and job position predict 55.5% (F=30.88, p<.001) of positive psychological capital. Therefore, strategies to decrease burnout and to enhance compassion satisfaction for clinical nurses.

• Journal of Digital Convergence
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• v.14 no.6
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• pp.335-345
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• 2016

The purpose of this study is to determine the relationship among Organizational Commitment, Positive Psychological Capital and Burnout. Second one is to promote job satisfaction by identifying the effect of the relationship on Burnout. We conducted a survey of 107 nurses in the hospital. According to the relationship among Organizational Commitment, Positive Psychological Capital and Burnout. This study showed that equated resilience from of Organizational Commitment and dynamic stability from of Positive Psychological Capital are important factors to Burnout. Nurses with high Organizational Commitment and Positive Psychological Capital can provide improved medical service due to reduction of Burnout. Therefore, more effective base line data for nursing management is required through development and application of high Organizational Commitment and Positive Psychological Capital.

• Korean Security Journal
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• no.34
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• pp.209-232
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• 2013

As time goes by, the diversity of crime has become a serious social problem in modern society, and the policing is increasing the role of private security guards in order to fill the policing. But Private guards stressful experience to perform the actual work is exposed to various crisis situations. Then, private security guards should be management because of private security impact on job burnout. This study aims to determine the empirical work experience in the field of private security guards to cope with stress according to the degree of job burnout. The results are as follows: First, it was the negative effects of the stress coping strategies of private security guards on physical and psychological burnout, and the statistic effects of the wishes coping strategies of private security guards on physical and psychological burnout. Second, stress coping strategies of private security guards, were not found to affect the dehumanization of job burnout. Third, the center of the problem of private security guards of the ways to cope with stress coping was lacking in a static(+) affecting the accomplishment of the job burnout. Therefore, the different types of stress that may arise private security guards physically exhausted, psychologically exhausted, lack of accomplishment in the course of the private security business perform. Finally, Managers of the private security guards, job burnout occurs should be focused on the factors pre-management and co-ordination.

• The Journal of the Korea Contents Association
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• v.12 no.1
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• pp.447-459
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• 2012

The present research is aimed to observe the effects on the spirituality improvement group counseling program which can overcome the burnout restoration and increase the psychological well-being of office workers. In order to do the present research, I have taken 32 office workers, who want to join to this research, within S area. I have separated those workers into two groups: an experienced group of 16 workers and a controlled group of 16 workers. Mann-Whitney U and Wilcoxon Signed Ranks Test were adopted to analyze collected data from the spirituality improvement group counseling program. The results of this research indicated that the level of burnout restoration have been decreased after spirituality improvement group counseling intervention program of the experienced group, and the level of psychological well-being have been increased after spirituality improvement group counseling intervention program of the experienced group. This result showed that, the spirituality improvement group counseling program could decrease the burnout restoration and increase the psychological well-being of experienced group significantly comparing with the result of the controlled group. From the result I have confirmed that, the spirituality improvement group counseling program have positive effects to overcome the office workers' burnout restoration and increase the office workers' psychological well-being.