• Title/Summary/Keyword: 소통만족

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An Empirical Study on Determinants of Satisfaction of The Artist's Exhibition Hall Using Marketing-Mix 7P's (마케팅믹스 7P를 이용한 미술작가의 전시장 만족도 결정요인 실증연구)

  • Han, Soo-Min
    • The Journal of the Korea Contents Association
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    • v.20 no.5
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    • pp.536-544
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    • 2020
  • Artists using exhibition spaces can select exhibition spaces considering marketing activities provided by operators or organizations of exhibition spaces, so it is necessary to study the relationship between marketing activities and satisfaction factors. This study examines marketing mix 7P factors, satisfaction, and prior studies as a theoretical background to demonstrate the decisive factors of the artist's exhibition hall satisfaction. As a result of analyzing the questionnaire collected from 144 artists used the exhibition hall, among the 7P factors of marketing mix, product, price, and progress process influenced the satisfaction of the exhibition hall, and the influence was in order of progress, product, and price. The suggestions are as follows. First, among the 7P factors in marketing mix, the fact that products, prices, and progress influencing the satisfaction of the exhibition place emphasizes factors related to the actual exhibition. Second, among the 7P factors in the marketing mix, the process had the greatest influence on the satisfaction of the exhibition hall, which means that the service delivery process is important.

The Effect of Traditional Cultural Festival Storytelling on Festival Attractiveness and Visitor Satisfaction(Focusing on Gangneung Danoje Festival) (전통문화축제의 스토리텔링이 축제매력성과 방문객의 만족에 미치는 영향(강릉단오제를 중심으로))

  • Lee, Je-Yong;Lee, Kwang-Ok;Yoo, Kwang-Woo;Kim, Myeong-Jong
    • The Journal of the Korea Contents Association
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    • v.16 no.9
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    • pp.396-409
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    • 2016
  • This study has been conducted among the visitors to the Gangneung Danoje Festival 2014 and its purpose is to identify the presence of any correlation between festival attractiveness/visitor satisfaction and the festival factors comprised of interaction, story and telling with storytelling considered as a means that induces communications among visitors as a new method of festival expression. The study has found that the storytelling in traditional cultural festival has statistically significant effect on both festival attractiveness and visitor satisfaction. In particular, when it comes to festival attractiveness, diversity of programs, transportation and accessibility, service quality and lodging have shown to have statistically significant effect while affecting the satisfaction among visitors. Therefore, consistent efforts should be made to develop quality cultural contents through interactions and storytelling between a traditional cultural festival and visitors.

The ego resilience, social support, awareness of the instructional outcome of pre-service teacher in university classes using SNS(Social Network Service) (SNS(Social Network Service)를 활용한 대학 수업에서 예비교사의 자아탄력성, 사회적 지지, 수업성과 인식)

  • Kim, Ji-Suk
    • Journal of Digital Convergence
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    • v.14 no.2
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    • pp.31-39
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    • 2016
  • In recent university classes, consistent effort to improve co-operative interaction and communication between student and professor utilizing SNS(Social Network Service) is being made. This research conducted survey study with 137 pre-teachers in Daejeon & Chungnam area in order to find the relationship between pre-teachers' ego resilience, level of social support and awareness of the instructional outcome in classes that incorporate SNS. According to the result, it has been found that male's class satisfaction is higher than female's class satisfaction, while significant correlations have been found between ego resilience-social support, social support-class satisfaction, social support-semester satisfaction, and class satisfaction-semester satisfaction. Also, ego resilience and social support have significant effect on awareness of the instructional outcome. From these results, a rather close attention towards students' characteristics and their adaptation in class is needed in order to successfully carry out classes that incorporate various new media.

The Effects of Educational Service Quality on University Image, Student Satisfaction, and Word of Mouth (교육서비스품질이 대학이미지, 학생만족, 구전에 미치는 영향)

  • Jung, Hyun-Hwa;Chung, Ki-Han
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.6
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    • pp.103-109
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    • 2017
  • We explored the influence of educational service quality on university image, student satisfaction, and word of mouth, as well as the causal association between university image, student satisfaction, and word of mouth. Second-order structural model testing was conducted with 274 questionnaires being used to analyze the hypotheses. The findings demonstrated, first, that educational service quality positively affected university image, student satisfaction, and word of mouth. The important sub-dimensions of educational service quality were teaching method, followed by lecture content, professor attitude, and communication through the second-order structural analysis. Second, university image positively affected student satisfaction and word of mouth. Third, student satisfaction positively affected word of mouth. Finally, for factor loading, the results of educational service quality indicated that teaching method(0.972) and lecture content(0.934) were the key factors in estimating the quality, revealing their significant and positive impact on university image, student satisfaction, and word of mouth. Thus, service providers should strengthen the teaching method and lecture content of educational service quality to enhance the university image, student satisfaction, and word of mouth of university performance from the perspective of university students.

Effects of Self-Control, Parent-Adolescent Communication, and School Life Satisfaction on Smart-phone Addiction for Middle School Students (중학생의 자기통제, 부모-자녀 간의 의사소통 및 학교생활만족도가 스마트폰 중독에 미치는 영향)

  • Lee, Su Jin;Moon, Hyuk Jun
    • Korean Journal of Human Ecology
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    • v.22 no.6
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    • pp.587-598
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    • 2013
  • This study is to examine (the) effects of self-control, parent-adolescent communication, and school life satisfaction on smart-phone addiction for middle school students. The 127 students who were classified as smart-phone addicts among first to third grade at two middle schools located in Gyunggido were sampled with a survey. T-tests, ANOVA, Pearson's correlation, and multiple regression analysis were used. The results of study were as follows. First, smart-phone addiction make no difference according to adolescent's sex and grade. Second, the relations between smart-phone addiction and the factors included self-control, parent-adolescent communication, and school life satisfaction were negatively correlated. As a result, the higher self-control, parent-adolescent communication, and school life satisfaction were, the lower smart -phone addiction was. Third, it is significant as variable that adverse effect, low rank class of parent-adolescent communication and personal relationship, same class as the former of school life satisfaction exert influence on smart phone addiction.

The Influences of Fathers' Parenting Behavior, Communication with Fathers, and the Self-Concept of Middle School Students on their Life Satisfaction (아버지의 양육행동과 의사소통, 중학생의 자아관이 중학생의 삶의 만족도에 미치는 영향)

  • Chae, Jin-Young
    • Journal of Families and Better Life
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    • v.31 no.1
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    • pp.39-48
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    • 2013
  • This study examined the variables that influence middle school students' level of life satisfaction and tested a hypothetical structural equation model relating the variables to middle school students' level of life satisfaction. The subjects were 2,829 (1,411 boys and 1,418 girls) pupils who participated in the Korean Survey on the Familial Consciousness of Youth and Parents (KSYC-Familial Consciousness) in 2010. Data were analyzed through frequency, percentages, Pearson's correlations using SPSS 18.0 and structural equation modeling with AMOS 7.0. The findings are as follows. The proposed model, as revised, demonstrated the effectiveness of an analysis of the structural equation model and illustrated that all three variables (fathers' parenting behavior, communication with fathers, self-concept) indicated a direct or indirect influence on middle school students' level of life satisfaction. Fathers' parenting behavior had the greatest total effect on middle school students' life satisfaction. Fathers' parenting behavior, communication with fathers and self-concept explained 59% of the total variance of middle school students' life satisfaction. The implications for future studies are also discussed.

Effects of Significance of Study, Pressure for Study and Success on Life Satisfaction among Adolescents, and the Moderating Effect of Parent-Adolescent Communication (청소년 삶의 만족도에 대한 공부 중요성 인식, 공부압력과 성공압력의 영향력 및 부모-자녀 의사소통의 중재효과)

  • Kim, Hye-Won;Cho, Song-Yon;Kim, Min
    • Journal of the Korean Home Economics Association
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    • v.48 no.5
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    • pp.49-60
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    • 2010
  • The present study explored effects of significance of study, pressure for study, and pressure for success on life satisfaction of adolescents, and moderating effect of parent-adolescent communication. Participants were 1,384 adolescents in elementary, middle, and high school, and they responded all the questionnaires by themselves. Results were as follows. Firstly, there were significant differences in extent of significance of study, pressure for study and success, parent-adolescent communication, and life satisfaction of adolescents according to their demographic variables. Secondly, the more they got significance on study, and the more their parents emphasized study and success, the lower their life satisfaction was. Finally, there was a moderating effect of parent-adolescent communication. As adolescents had a positive communication with their parents, the negative effects for the significance of study and pressure for study and success on their life satisfaction were lessened.

A Comparative Study on Communicatioin Competence, Nursing Professionalism, Work Environment and Job Satisfaction between Outpatient Nurses and Ward Nurses (외래병동간호사와 병동간호사의 의사소통능력과 간호전문직관, 업무환경 및 직무만족도 비교)

  • Kim, Keum OK;Ko, Mi Suk;Choi, Eun Hee;Kim, Hye Jeong
    • Health Communication
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    • v.13 no.2
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    • pp.175-183
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    • 2018
  • Purpose: The purpose of this study was to compare communication competence, nursing professionalism, work environment and job satisfaction between outpatient nurses and ward nurses, and to identify the correlation among variables. Methods: The participants were 90 outpatient nurses and 98 ward nurses at the two general hospitals. Data were collected using self-administered questionnaires. Data were analyzed using descriptive statistics, ${\chi}^2-test$, independent t-test and Pearson's correlation coefficient. Results: There were statistically significant differences between two groups in nursing professionalism, possibilities for development, commitment to the workplace, social support from colleagues, social community at work and job satisfaction, outpatient nurses showed higher level than ward nurses except commitment to the workplace. The work environment variables and nurses' job satisfaction were mostly correlated. Job satisfaction showed significant negatively correlated with quantitative demands, emotional demands and role conflicts in both groups nurses. Conclusion: These findings showed that nursing work environments were the most important factor for job satisfaction of both group nurses. Therefore, it is necessary to put efforts in improving nursing work environment and to develop diverse strategies for human resource management.

Self Efficacy, Fatigue, Communication Competence and Satisfaction of Clinical Practice and its Related Factors among Some Dental Hygiene Students (일부 치위생과 학생의 자기효능감, 피로, 의사소통능력과 임상실습 만족도와의 관련요인)

  • Han, Se-Young
    • Health Communication
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    • v.13 no.2
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    • pp.133-140
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    • 2018
  • Purpose: This study was performed to provide basic educational data for improvement of satisfaction in clinical practice by investigating the relationship of clinical practice satisfaction with self-efficacy, fatigue and communication skill in dental hygiene students. Methods: A survey using a self-administered questionnaire was conducted among 205 second- and third-year students enrolled in an dental hygiene program at three colleges located in A and B province from March 10 to April 10, 2018. Results: Satisfaction level of clinical practice was significantly higher in the group more satisfied with their majors, with more healthy subjective health status, more satisfied with their interpersonal relationships, with a higher self-efficacy, with a lower fatigue, and with better communication skill. Clinical practice satisfaction had a significantly positive correlation with self-efficacy and communication skill and a significantly negative correlation with fatigue. Factors affecting clinical practice satisfaction in the subjects were communication skill, self-efficacy and fatigue. The total variance explained by all three variables was 20%. Conclusion: Further studies and development of education programs including a broad range of strategies for clinical training are warranted by reflecting those related variables to improve clinical practice satisfaction in dental hygiene students.

Development of the Structural Model of Middle-aged Men's Subjective Quality of Life (중년남성의 주관적 삶의 질 모형 구축)

  • Ha, Tae Hi
    • Journal of Digital Convergence
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    • v.14 no.5
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    • pp.125-135
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    • 2016
  • The purpose of this study was to construct and test a structural equation model of subjective quality of life in middle-aged men. The participants were 493 middle-aged men. Data were collected from September 10 to October 31, 2011. Collected data were analyzed using SPSS 19.0 and AMOS 19.0. Self-esteem, social support, family communication showed direct and indirect effect on subjective quality of life for middle-aged married men, and job satisfaction showed a direct effect on subjective quality of life. The structural regression model of middle-aged men's subjective quality of life was a good fit with the model. These results indicate that it is necessary to design intervention programs to increase self-esteem, social support, family communication and job satisfaction in order to increase middle-aged men's subjective quality of life.