• Information Systems Review
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• v.22 no.2
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• pp.53-76
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• 2020

This article is an exploratory empirical study on the introduction of the Electronic Shelf Labels (ESL) system, which is spreading to offline stores as a new price information system for retail stores in Korea. In order to conduct this study, eight measurement items were derived from the IT-BSC perspective as performance factors, and the AHP technique was used as a method for relative evaluation of priorities among the items. The survey, which was conducted for about 1 year and 6 months, examined changes in store employees' perceptions of performance factors before and after the introduction of the ESL system. The results showed that there were differences in high priority items between before and after introduction. This study suggests academic implications in that the AHP technique is used to measure the change in the perception of post-performance and expectation factors for products and services, and this study also suggests practical implications by raising the need for continuous improvement of products and services for customer value propositions that change with the maturity of the experience.

• Korean Journal of Construction Engineering and Management
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• v.5 no.5 s.21
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• pp.172-182
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• 2004

The performance measurement system of a company is an important tool to evaluate business result, to manage human resource and to achieve strategic management goals. Until 1990's, the performance in most of companies had been measured by financial perspectives. Recently non-financial perspectives with various and balanced view points are used. In the construction industry, the same situation is happened. However, effective tools are not developed yet. Therefore, this research proposes a framework of the comparable performance measurement in the construction industry. This framework is based on concept of the balanced scorecard(BSC) and prepared respectively for owner, contractor and architect/engineer Using this framework, it is possible to compare performance of a company with each other and to benchmark the best performance.

• The Journal of Korean Association of Computer Education
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• v.17 no.2
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• pp.53-64
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• 2014

The purpose of the study is to develop a scale for measuring learning outcomes in the distance teacher training programs. In order to develop the measurement instrument, the forty-four items were developed based on the literature review and ten experts' review. For data collection, a web-based survey was conducted among teachers taking a distance teacher training program at National Education Training Institute. With the data of 205 sample size from the first survey, the Exploratory Factor Analysis was conducted and seven factors were identified. In order to validate the test, the Confirmatory Factor Analysis was performed with 293 respondents from the second survey. In conclusion, this study reports the reliability and validity of a scale for learning outcomes in distance teacher training programs consisting of seven factors with 34 items; 1) system quality, 2) content quality, 3) service quality, 4) use, 5) benefit, 6) satisfaction, 7) transfer.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2006.11a
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• pp.427-430
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• 2006

Recently, it is necessary that construction industry should be into high value-added business lines using the measurement system because construction projects are increasing their complexity, variety and scale. But Performance measurement Systems that are most used around the world are subject to limitations for application on internal construction industry. This study addresses limitations of measurement system that is existing and proposes methodology for development of efficient Success Index system based on Critical Success Factors.

• Journal of Korean Library and Information Science Society
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• v.47 no.2
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• pp.359-386
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• 2016

The purpose of this study is to investigate factors influencing individual job satisfaction and organizational commitment for maximizing organizational performance. And it aims not only for analyzing direct effects of organizational human resource management system on organizational achievement, but also for ones of high commitment system with empowerment, organizational justice, organizational culture, turnover intention and so on. Also, instead of measuring the achievement of organizational and individual level respectively, this study shows the integrated model of correlation between organizational human resource management and individual achievement.

• Proceedings of the Korea Contents Association Conference
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• 2008.05a
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• pp.343-347
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• 2008

There are two kind of system in hotel for evaluating management. the first is infra system, for example Front management system - reservation system, C/I, C/O system, POS system , web system, call center management -, Back office system, interface system, and so on which manage direct control for hotel, and next is strategic system, for example BSC , CS . which is supporting hotel management. The purpose of this study was to find using the Balanced Scorecard to evaluate hotel management perfomance. Management performance is based on productivity, quality, time, effect, and responsiveness. Hotel economic value is not equal visual asset which is measured financial value. It is include hotel brand, image, customers who have good loyalty, employees who give customers special service, and systems which was affected by internal process. In conclusion, innovation, growth, internal system process, empioyee and customer have effect hotel performance. Therefore hotel has to know non-financial performance which has positively relate to financial performance.

• Journal of Korea Society of Industrial Information Systems
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• v.11 no.2
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• pp.86-97
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• 2006

From the mid 1990's, the scale of IS had been growing, which resulted in increasing number of failure projects. As a result, the measurement of IS performance was a growing concern. Moreover, the need for research on the relation between IT investment and performance that isfd the concern of CEOs has been raised. In this study, the correlation between the IS functionality and investment was discovered based on the IS success model suggested by DeLone & McLean(1992), a business information system evaluation model by Lee Kuk Hie(1992), a balanced score card by Kaplan & Norton(1992). As a result of the LISREL analysis, the investment in the IS has a positive impact on the quality of both information systems and information. In turn, the quality of both information systems and information have a positive impact on the end-user satisfaction, the end-user satisfaction on the financial performance, customer satisfaction, and internal business processes. This study showed that sufficient investment in IS improved business performance

• Korean Journal of Construction Engineering and Management
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• v.7 no.4 s.32
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• pp.154-163
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• 2006

Recently, the demand for performance evaluation and management at the industrial or corporate level has been increasing. From this perspective, this study has developed indicators to measure and compare construction company performances and we have analyzed various characteristics of those indicators. Throughout our thorough qualitative and quantitative analysis we first identified a set of indicators for performance measurement. These indicators have been shown to meet the requirements of validity, measurability, and comparability. Second, we calculated the performance index of construction companies by applying weightings of the performance categories. Then we performed correlation and regression analyses using the calculated performance index and identified the basic cause-and-effect relationships, as well as the statistical characteristics of the performance index. Drawing on the results of the analytical processes identified in this work, we discuss future research to be conducted.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2006.11a
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• pp.347-350
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• 2006

Today the domestic construction industries are changing. The bigger, higher and more professional are gradually the construction industries, the faster does the fusion into the other industries also undergone. It is gradually needed to estimate the process of the project in the construction industries through this tendency. Consumers or the owner gradually reify their needs and it is essential for an objective appraisal standard to estimate the accomplishment of the project because its level is raised. In this study the problem is understood through the analysis on the existing system of construction industries and it is indicated to new performance measurement system in construction project through the analysis on the influential factors including the qualitative analysis such as consumer satisfaction.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 2006.05a
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• pp.63-73
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• 2006

대부분의 CEO들은 대규모 투자가 선행되는 정보시스템의 화폐적 가치에 확신을 가지고 싶어 한다. 지금까지 MIS 연구자들은 정보시스템의 조직적 성과에 관한 여러 가지 간접적인 증거를 보여주었으나 경영자들이 요구하는 정보시스템에 대한 화폐적 확신을 주는데 실패하였다. 본 연구는 최근 각 기업들이 도입하고 있는 BSC의 성과지표 중 정보시스템 관련 지표를 활용하여 기업의 계량적 및 비계량적 성과측정을 활용함으로써 조직의 정보시스템 성과를 화폐가치로 환산할 수 있는 방법을 제시하고자 한다. 이때 사례기반추론 시스템을 활용하면 사례베이스로부터 유사사례를 도출하고 이를 통하여 정보시스템 도입에 필요한 주요 정보를 추론할 수 있게 되어 조직에서 도입할 정보시스템의 잠재적 화폐가치를 어느 정도 가늠할 수 있다. 본 연구는 정보시스템의 화폐적 가치분석을 위하여 실물옵션 가격결정모형을 활용하였고 객관적 화폐가치 추론을 위한 웹 사이트 구축을 목표로 한다.