• Journal of the Korea Convergence Society
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• v.8 no.7
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• pp.159-166
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• 2017

A 'wicked problem' is something that is hard to notice and not easy to perceive. This study focuses on understanding the precise concept of wicked problem through studying the background that led to the introduction of the term wicked problem. On the other hand, for social innovation, which has recently become a hot topic, it is necessary to identify wicked problem. Social innovation means solving in an innovative way that is more effective, efficient and sustainable than existing ones. As the beneficiary is not an individual but a society, it is in line with the field covered by wicked problem. Therefore, the study introduces a case in which wicked problems are solved through novel ways, that is, design thinking. Through the case study, it was confirmed that design thinking helps identifying problems that are not revealed and contributes to social innovation. As a result, we hope that this research will contribute to help solve the problems that we need to resolve in our society by using design thinking.

• Journal of Digital Convergence
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• v.16 no.4
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• pp.39-47
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• 2018

This paper aim to propose and suggest for government to reinvent and re-steering the policy on the 4th industrial revolution in Korea. To do it, this paper annalize the advanced country's policies and hard-data sets from many international research institutes. So this paper emphasized the concept and frame of socio-technical system approach by Geels. According to this approach, this paper can get a conclusion that Korea government has to focus on the roles to solve the big social dilemma with high-tech tools from the 4th industrial revolution. And this paper point out the necessary of increasing the diversity and multidisciplinary in 4th industrial revolution policy of Korean government. These findings of this paper recommend for Korea to redesigns the governance mechanism and legislation platform and to design the future readiness.

• Journal of Digital Convergence
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• v.14 no.3
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• pp.35-43
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• 2016

Internal and external environment changes surrounding our society are pressing our government to solve a lot of difficult problems. These problems are more likely to be solved by a number of ministries and agencies, rather than a single ministry or agency. Thus collaboration is a necessary strategy to increase government's problem-solving skills. This study examines determinants of successful collaboration by analysing cases of local governments that solved uneasy problems covering many ministries after persistent efforts which have been controversial issues in our society. First, theoretical approach for collaboration and its matrix is examined. Second, interviews of government officers are analyzed to study collaboration cases. Finally, Strategic points of view are discussed to promote collaboration within government sectors. The results show that common goal sharing, incentives and supporting systems play important roles in inducing collaboration.

• Journal of Technology Innovation
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• v.22 no.4
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• pp.89-116
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• 2014

Socially-oriented R&D programs aimed at solving societal problem rather than scientific and industrial fruits have started recently. Societal problem is recognized as dilemma since this problem related to various stakeholders. And this is not solved with single program and needed long-term process. So the perspective of socio-technical system transition including technological and institutional change is needed. This paper suggests policy implication of Socially-oriented R&D programs from socio-technical system transition perspective. 'Transitioning of Socially-oriented R&D program' is the key concept of restructuring the program for the system transition. The establishment of multi-layer transition governance and the transition vision-making and transition experiment planning are the key process of transitioning the R&D program. This paper suggests the ways and issues of implementing this process in Socially-oriented R&D program.

• Journal of Science and Technology Studies
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• v.8 no.1
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• pp.131-158
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• 2008

With the intention of revealing that biological determinism is not the truth verified as scientific facts but ideology which conceals or reproduces the white male-centered social order of western capitalism, this article considered the peculiarities of human being from a perspective of cultural anthropology and examined the social contexts of biological determinism. From these studies, it found that the human is not born, but rather become, that biological determinism, from phrenology and social evolutionism to social biology and IQ determinism, emerged for the breakthrough of crisis in which a number of disclosed social contradictions drove the established ruling order into a collapse, and that it cannot but function as dominant ideology rationalizing racial, ethnic, class and gender discriminations. Hence, bioscience must overcome biological determinism in order to be the hope of both all people and all sort of life. But it is without the transformation of unequal structures that the problem of biological determinism cannot be surmountable at all.

• Proceedings of the Safety Management and Science Conference
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• 1999.11a
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• pp.457-466
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• 1999

2000년 7월을 기점으로 의약분업이 전국적으로 실시될 예정이다. 의약분업의 시행은 '약은 약사에게, 진료는 의사에게'라는 의약분업 본래의 취지 못지 않게 의약품 유통의 왜곡을 시정키 위한 조치이며 이에 따른 사회적/경제적 비용-국민의 불편 포함- 을 고려해 볼 때 이는 건국이래 행하여진 보건 정책 중 국민 생활에 가장 큰 영향을 미칠 것으로 보인다. 의약품의 유통 못지 않게 '의료보험'에 관한 논란 역시 현재 매우 중대한 사회적 주목을 받고 있는 문제이다. 현재 직장의보 및 지역의보와 관련되어 행해지고 있는 논란은 그 결과를 가늠키 어려운 난제임에 틀림없으며 그 결과여부에 관계없이 또 다른 막대한 사회적 비용을 요구할 것으로 보인다. 본 논문에서는 위의 두 가지 문제를 동시에 해결할 수 있는 의료통합정보시스템을 구축하고자한다.

• Informatization Policy
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• v.28 no.3
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• pp.23-48
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• 2021

ICT technology development has led to a breakthrough change in government decision making by improving mutual communication between various stakeholders. The formation of ICT-based cooperation network between public organizations and civic tech developers to solve the problem of masks in the COVID-19 pandemic serves as a milestone. The purpose of this study is to examine the properties of e-Governance and analyze the dynamic network structure of the communication process for chat rooms created during the development of public mask apps. First, as a result of the analysis, the possibility of online-based e-Governance can be identified. In addition, the combination of expertise to solve social problems interacted organically within the network. Emotional communication for cooperation between key actors was marked as important for the successful operation of the network.

• The Journal of the Korea Contents Association
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• v.19 no.3
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• pp.31-47
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• 2019

This study analyzes the emotional labor experiences of 8 social workers in social welfare facilities and public institutions by thematic analysis method with interveiws with them. Six categories and Twenty two themes concerning the emotional labor experience were derived from the analysis. Six categories are as follows: 'work life as a target for anger', 'unsafe workplace', 'emotional labor that ruins life', 'overcoming hurt emotion', and 'living with emotional labor'. Social workers are constantly required to perform emotional labor providing services to clients in the field of practice, and they also suffer verbal abuse from clients. Social workers feel the pressure of work in the environment that does not tolerate mistakes and they must keep their safety on their own. In these cases, emotional labor has effects on the physical and mental health of workers. The problem of emotional labor is difficult to solve and there might not be no choice but to endure. This study suggests practical and policy measures for social workers based on the results of the analysis. Policy suggestions are as follows: safety assurance for social workers, establishment of base facilities for employee support, human rights education for employees, preparation of super vision system, and the provision of a mental health care system.

• 한국IT서비스학회:학술대회논문집
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• 2007.11a
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• pp.382-385
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• 2007

최근 들어 TCP/IP(인터넷 프로토콜)기반 역추적의 기술적 한계를 이용해 각종 명의(계정)도용 사건을 비롯해 금융피싱 사고들이 부쩍 늘고 있다. 이 때문에 천문학적인 경제 및 사회적 손실이 초래되고 있음은 물론, 사이버상의 각종 행위에 대한 제약과 발전을 가로막고 있다. 이와 같은 난제를 해결하고 기업 혹은 기관의 보안시스템을 참화하기 위해 실시간 역추적 기술이 등장했다. 과거 정보보호시스템의 가치는 비용 절감, 강력한 보안기술 도입 차원의 맹목적 시도, 구축에 따른 구축 난이도에 초점이 맞추어져 있었다. 하지만 최근에는 정보보호 투자성과 평가에 대해 더욱 설득력 있고 과학적인 결과를 원하고 있으며, 단순한 재무적 시스템 효과보다는 종합적인 비즈니스 효과에 대한 ROI 평가를 중요시하고 있다. 이 논문에서는 역추적 기술의 필요성과 배경에 대하여 살펴보고, 흔히 많이 사용하는 방식인 재무 관점의 비용 효과(Cost-Benefit) 기법을 통해 역추적 기술 개발의 투자수익률(ROI)을 분석할 수 있는 기준을 도출해 본다.

• Proceedings of the Korea Technology Innovation Society Conference
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• 2017.11a
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• pp.653-685
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• 2017

'기술융합'은 기존기술 간 결합 또는 전혀 새로운 기술개발을 통한 신산업 창출과 사회적 난제 해결을 가능하게 하는 혁신의 최근 트렌드이다. 과학기술을 통한 한국 경제성장 전략의 첨병이었던 국가 출연(연)구소에 대해서도 융합연구 조직으로의 역할 변화를 둘러싼 정책적 관심이 높아지고 있다. 본 연구는 출연(연) 융합연구의 성공 핵심요소를 '협력'으로 보고 다음의 연구 목적을 설정하였다. 첫째, 기술개발 목적과 문제해결 과정 관점에서 융합연구 개념과 범위를 정의하고, 그 특성을 반영하는 분석 프레임워크를 제안한다. 둘째, 융합연구에서의 협력활동과 그 성과를 유형화하고 새로운 분석지표를 제안한다. 셋째, 융합연구에서의 협력활동 특성과 그 정도가 성과에 미치는 영향을 분석한다. 이를 위하여, 국가연구개발사업 및 NST 융합연구사업을 통한 융합연구 과제 수행 경험이 있는 각 출연(연) 104명의 연구책임자들에게 협력의 방식 및 정성적 성과에 대한 설문조사를 수행하였다. 이후, 조사결과를 바탕으로 협력활동 특성과 성과 간 상관관계를 규명하는 회귀분석을 수행하였다. 분석결과, 첫째, 지식 창출활동에서는 협력 파트너 다변화가 중요한 변수였다. 둘째, 유사분야 연구자들 간 집체형 협력활동은 특허 기술이전과 같이 목적이 명확한 성과에 영향을 미치는 것으로 나타났다. 셋째, 연구자들에게 독립성과 자율성을 부여하고, 지식 노하우 등 기술역량의 상호공유가 이루어질수록 창출지식의 다양성 및 관계의 지속성이 높아지는 것으로 나타났다. 연구 결과는 융합연구를 위한 협력과 성과 분석방법의 정책방향을 제시한다.