• Title/Summary/Keyword: 사회적보상

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온라인 게임의 고객 충성도에 영향을 미치는 디자인 요소와 심리적 만족감

  • Choe, Dong-Seong
    • 한국게임학회지
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    • v.6 no.1
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    • pp.58-60
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    • 2009
  • 본 연구는 온라인 게임을 플레이하는 플레이어의 즐거운 경험에 중요한 영향을 미치는 요소가 무엇인지에 대한 분석을 진행하였다. 이를 위해 본 연구에서는 먼저 온라인 게임의 중요한 두 가지 상호작용, 즉 문제 해결 기반의 Personal Interaction, 가상공간에서의 사회적 활동에 기반한 Social Interaction의 중요성에 대해 분석하였다. 이와 더불어 Personal Interaction과 Social Interaction의 효율적인 진행에 필요한 디자인 요소가 무엇인지를 분석하고 그 결과를 제시하였다. 분석 결과 Personal Interaction의 효율적 진행을 위해 목표, 조작자, Feedback과 관련된 디자인 요소가 중요하며, Social Interaction과 관련해서는 가상공간과 의사소통에 관련된 디자인 요소가 매우 중요하다는 결과를 도출하였다. 마지막으로 본 연구에서는 두 가지 상호작용을 통해 플레이어가 받는 심리적 보상 중에서 어떤 심리적 보상이 플레이어의 즐거운 경험에 영향을 미치는지를 분석하였다. 그 결과 자아효능감, 자아존중감, 인지적 성과가 높을 경우 게임 플레이 과정에서 즐거움을 매우 높게 경험하는 것으로 분석되었다.

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올바른소비자대응을 위한 클레임처리 PROCESS

  • 강성경
    • Food Industry
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    • s.183
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    • pp.75-109
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    • 2005
  • 지난 2004년도는 식품 안전에 대한 사회적 이슈가 어느 해보다 뜨거웠다. 조류독감과 광유병, 불량만두소 사건 등의 식품사건이 연일 언론을 달구었고, 또 정부의 부정불량식품의 대한 규제강화 발표 등으로 식품 안전에 대한 사회적 관심이 고조되었다. 또한 이러한 식품 안전에 대한 사회적 이슈는 식품에 대한 소비자의 불신으로 이어지면서 과거에는 단순히 여기었던 식품 클레임에 대해서도 매우 민감한 반응을 보이면서 식품업계의 클레임이 예년보다 급증하였다. 뿐만 아니라 소비자의 클레임 제기 유형도 회사에 직접 제기하는 경우도 있지만 특히 포탈사이트. 언론 고발, 대형 유통 채널, 소비자단체, 정부기관 등의 다양한 채널을 이용하는 경우도 증가하고 있는 실정이다. 특히 정부의 식품위생법개정(안)의 유해식품 신고에 대한 고액의 포상금 지급이 발표되면서 악의든 선의든 소비자의 클레임에 대한 무리한 피해보상 요구도 날로 증가하고 있고, 또 이를 이용하는 식파라치와 악성소비자도 나타나게 되었다. 따라서 이러한 식품 안전에 대한 문제는 앞으로도 지속될 것이고, 또 식품의 클레임에 대해서도 더욱 강성화될 것으로 예상된다. 그러므로 이러한 사회적 환경 속에서 클레임에 대한 올바른 소비자 대응을 위한 클레임 처리 방안을 모색하지 않을 수 없다. 이에 클레임(claim)이란 무엇이며, 또 그 유형들은 어떤 것이 있는지 그리고 클레임의 대응 방법 및 Q&A를 살펴보고자 한다.

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Analysis of Correlation between Dental Hygienist's Job Stress and Social Psychological Stress (일부 치과위생사의 직무스트레스 및 사회심리적 스트레스와의 관련성 연구 : 대구지역 중심으로)

  • Lee, Jung-Hwa;Kim, Ji-Hwa
    • The Journal of the Korea Contents Association
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    • v.12 no.1
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    • pp.400-408
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    • 2012
  • The purpose of this study was to grasp the relationship among general characteristic, work characteristic, job stress and social psychological stress by targeting dental hygienists in a certain area. By using self-administered questionnaire, it was possible to get following results from 219 people. The total score of job stress of dental hygienist was $47.41{\pm}7.46$. The people who are younger, take lower positions at their workplace and not married showed higher stress about physical environment, autonomous work and improper compensation. The people with lower income showed higher stress about autonomous work and the people with lower academic background showed higher stress about physical environment and autonomous work. The people who spend more time at their workplace showed higher stress about autonomous work and showed lower stress about relational conflict, organization system, improper compensation and work culture. The job stress about physical environment, job request, autonomous work, unstable work, improper compensation and workplace culture had a positive correlation with social psychological stress. It was found that unstable work, organization system, improper compensation and higher position gave effects to social psychological stress.

Constitutional Issue Review of Compensation for Inevitable Medical Accidents During Delivery (불가항력 의료사고 보상사업에 대한 헌법적 쟁점 검토)

  • JUN, HYUN JUNG
    • The Korean Society of Law and Medicine
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    • v.21 no.1
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    • pp.153-185
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    • 2020
  • In principle, even if serious consequences such as death or serious injury of a patient occur as a result of a medical accident, if the medical malpractice of a health care worker is not recognized, the health care worker is not held liable for said consequences. However, with the opening of the Korea Medical Dispute Mediation and Arbitration Agency on April 7, 2012, a system was established to compensate health care personnel for their medical malpractices only in the case of "injuries caused by medical accidents in the course of childbirth" (hereinafter referred to as "program for compensation of medical accidents"). Article 46 paragraph 1 of the current Medical Dispute Mediation Act, which is the basis of the Force Majeure Medical Accident Compensation System, stipulates that "medical accidents under delivery" claims are to be determined by the Medical Accident Compensation Review Committee are subject to the compensation project. And the details of the compensation, ratio of sharing financial resources for compensation, scope of compensation, and the guidelines and procedure for the payment of compensations are prescribed by Presidential Decree. In other words, the Presidential Decree requires the state to pay 70 percent of the compensation funds, and 30 percent of the above funds among health care providers. The Constitutional Court has decided on the 2015Hun-Ga13 that the scope of the health care institution's founders and the share of the compensation funds cannot be directly determined by the law, and that the portion delegated by the Presidential decree does not violate the Principle of Legal Protection nor Comprehensive Nondelegation Doctrine. However, this can be seen as an exclusion of accountability for force-induced delivery accidents even if there is no negligence of the medical staff. If the nature of the system is a type of social security system with a social compensatory nature, it could consider eliminating the health care innovator's cost-sharing provisions, leaving the full cost to the state. However, it is also necessary to review institutional protocols that strengthen the efforts of medical institutions in areas such as analysis of the causes of medical accidents and measures to prevent their recurrence. In addition, I think that the conclusion of the Act is in line with the purpose of the Comprehensive Wage Support Regulations that at minimum the law sets an upper limit of the compensation funds that are to be paid by health and medical institutions. Moreover, it is reasonable for the Medical Accident Compensation Review Committee to specify gestational age and weight of births, which are the criteria for compensation, under the Enforcement Decree of the Medical Dispute Mediation Act, in relation to the criteria for payment of contributions by the Medical Accident Compensation Review Committee, and to set the detailed criteria.

Changes in Child Care Compensation Criteria by the German Constitutional Court (독일 연방헌법재판소에 의한 자녀 양육비 보상 기준의 변화)

  • Lee, Shinyong
    • 한국사회정책
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    • v.25 no.2
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    • pp.165-189
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    • 2018
  • Under the principle of subsidiarity, the German family policy formed in the 1950s and 1960s minimized the role of the state while maximizing the role of the parents. The German Constitutional Court, however, ruled that the level of compensation for the financial burden of child support costs must follow the basic rights, not the principle of subsidiarity. The Federal Constitutional Court has taken the duty of protecting the human dignity of the state under Article 1 of the Constitution as the starting point of the judgment. The Federal Constitutional Court held that the dignity of a child is guaranteed only if the level of the child's allowance or deduction is equal to or higher than the level of the child standard benefit under the Social Assistance Act established by Congress. The Federal Constitutional Court also regarded the state to compensate parents for child support costs as much as the level of child standard benefit under the Social Assistance Act as a family protection obligation of the state under Article 6, Section 1 of the Constitution. In addition, the Federal Constitutional Court ruled that the right to equality declared by Article 3 of the Constitution can be realized by compensating all parents for child support costs at the level of child standard benefit under the Social Assistance Act.

A study on human resource management in the Joseon Dynasty through Mokminsimseo (목민심서를 통해 본 조선시대 인적자원 관리에 대한연구)

  • Kim, Bong Wha
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.5
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    • pp.409-421
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    • 2022
  • The purpose of this study is to understand the flow of personnel management in the Joseon Dynasty through Dasan Jeong Yak-yong's Mokminsimseo, and to understand how it is being used not only in modern administrative organizations but also in social welfare organizations. As a result, first, first, among the human resource management areas of the Joseon Dynasty, the area occupied the most was related to integrity. These are the contents that are widely used in evaluation methods and scope, value standards, and use of evaluation today. Second, regarding the recruitment and recruitment of talents in the Joseon Dynasty, various methods were presented to enhance the appropriateness, fairness of hiring, and the effectiveness of hiring human resources. This has significant implications even today as it specifically mentions the appropriate appointment and scale of human resources, emphasizing that personnel is everything. Finally, This is different from the human resource management of the Joseon Dynasty in that it is being converted to a compensation paradigm rather than discipline as a way to inspire the motivation of workers today and increase work efficiency. In addition, professionalism was emphasized in the education and training of public officials, and the maintenance of dignity and leadership in body and mind is emphasized, showing that even today, the virtues required of workers in public organizations, including social welfare organizations, are being maintained.

사회보험(社會保險)의 적정은퇴시기(適正隱退時期) 결정(決定)에 관한 효과분석(效果分析)

  • Yu, Il-Ho
    • KDI Journal of Economic Policy
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    • v.11 no.4
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    • pp.109-125
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    • 1989
  • 사회보험(Social Insurance)은 노령(老齡) 등 미래(未來)에 확실(確實)히 발생(發生)할 사안(事案)뿐 아니라 질병 등 불확실(不確實)한 사안(事案)에 의한 소득(所得)의 상실(喪失)을 보상하기 위한 보험(保險)의 역할을 한다. 대부분의 사회보험연구는 이 불확실성(不確實性)이 배제된 모형의 분석을 하고 있는데 본고(本稿)에서는 그러한 불확실성(不確實性)이 존재(存在)할 때 사회보험이 개인의 은퇴시기 결정에 미치는 영향을 분석하였다. 사회보험은 노동기(勞動期)로부터 은퇴기(隱退期)로의 소득이전(所得移轉)일 뿐 아니라 일을 할 수 있는 상태로부터 질병 등의 불확실한 사안(事案)에 의해 초래된, 일을 할 수 없는 상태로의 소득이전(所得移轉)도 된다. 이 두 번째의 역할 때문에 사회보험은 개인(個人)의 은퇴시기(隱退時期)를 늦추는 효과를 보일 수 있다. 특히 사회적 최선적정은퇴시기(最善適正隱退時期)(first best optimum)는 사회보험이 전혀 없는 경우의 은퇴시기가 보다 늦다. 반면 어느 일정(一定)한 시점(時點) 이후에만 사회보험(社會保險)의 수혜(受惠)가 가능(可能)하다면 이는 오히려 조기은퇴(早期隱退)를 초래(招來)하게 된다는 것을 보였다.

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A Comparative Study on Seafarers' Industrial Accident Compensation System - Focusing on the German Legislation - (선원재해보상에 관한 비교법적 연구 - 독일의 법제를 중심으로 -)

  • Park, Jun-Mo;Park, Sung-Ho
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.28 no.4
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    • pp.567-576
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    • 2022
  • Seafarers are exposed to various unpredictable maritime risks due to the spatial specificity of the working environment of the sea; thus, sufficient compensation for injured crewmembers is needed. However, Korea does not provide such compensation. Therefore, this study attempted to examine the Maritime Labor Act and the Industrial Accident Insurance Act of Germany, an advanced European social insurance country, and derive implications compared to Korea. First, we investigated how compensations are managed by a public institution in Germany and by shipowners in Korea. Second, regarding the contents of accident compensation, Germany does not only provide continuous treatment and care through various support systems, but also operates various programs to enable a return to ship work. In contrast, Korea has a temporary compensation system that allows shipowners to avoid liability for accident compensation, which is disadvantageous to shipwrecked seafarers. Finally, in Germany, workers' compensation insurance is public, judged considering the origin of work, whereas in Korea, it is determined by shipowners or insurance companies. Therefore, it is necessary to establish a public institution in charge of crew accident compensation to ensure proper compensation for crewmembers in Korea and to improve the Seafarers Act or system to provide compensation for additional medical care, disability pension, and rehabilitation benefits.

A Study on the knowledge sharing in the academic sector (효율적인 대학 강의안 공유에 미치는 영향요인에 관한 연구)

  • Lee Hyung-Mi;Kim Seong-Hee
    • Proceedings of the Korean Society for Information Management Conference
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    • 2006.08a
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    • pp.79-86
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    • 2006
  • 최근 지식 정보화 사회로의 이행이 급속도로 진행됨에 따라 과거에 비해 대학에서는 강의와 여구 활동에 대한 정보요구의 증가가 계속되고 있으며, 또한 대학의 연구나 교과목들이 점차 학제적 성격을 띄게 됨으로써 동료와의 지식공유에 대한 중요성이 날로 부각되고 있다. 이에 본 연구에서는 대학 내에서의 강의안 공유에 초점을 두고 강의안 공유를 활성화 할 수 있는 요인들을 규명하고 이들 사이의 영향관계를 실증분석을 통해 밝혀 내고자 하였다. 문헌연구를 통해 평가와 보상, IT인프라기반의 의사소통채널, 인지성, 신뢰도, 개방적인 의사소통, 협력도를 대학 내 강의안 공유에 대한 영향요인으로 하여 연구모형을 설정하였다. 연구모형의 검증은 모 대학을 대상으로 실시한 설문조사에서 얻어진 71개의 설문지 데이터를 중심으로 가설검증이 수행되었다. 연구결과 구조적 요인인 평가와 보상, 그리고 관계적 요인에서의 인지성만이 대학의 강의안 공유에 유의미한 영향을 미치는 것으로 밝혀졌다.

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A Study of Attraction Effect of Playing Games based on Analysis of Human Desire (인간의 욕구분석을 통한 게임의 흥미요소연구)

  • Choi, Sam-Ha;Kim, Kyung-Sik
    • Journal of Korea Game Society
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    • v.2 no.2
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    • pp.10-19
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    • 2002
  • These days we can understand the game as a culture of digitalized amusement and living beyond that is a simple product of computer engineering. That's why It makes an offer more scientifical bases when we design a game to analysis social and individual desire of human precisely. It have been researched by centering around psychologist what is the natural desire of human and movement for a kind of compensation. In this paper, It have been researched into a matter of player's need and compensation in a game based on psychological theory.

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