• Title/Summary/Keyword: 사용자 수용성

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The Effect of Communication Media Richness on Continuous Intention to Use: The Moderating Effect of User Experience (커뮤니케이션 매체의 풍부성이 지속적인 사용 의도에 미치는 영향 - 이용경험의 조절효과)

  • Choi, Ju-Choel;Kim, Te-Gyun
    • Journal of Digital Convergence
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    • v.18 no.5
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    • pp.187-195
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    • 2020
  • Although multimedia messaging services (MMS) are becoming increasingly popular, and companies are maximizing the use of their content, few systematic studies on MMSs exist. This study examined technology acceptance factors for MMS in 398 young people aged 10 to 39 to identify MMS users' continuous intention to use (CITU) via a questionnaire and SPSS21 and PLS-Graph 3.0. The results showed that perceived media richness (PMR) had a positive effect on perceived usefulness, perceived ease of use, and most importantly, CITU. Furthermore, PMR had a positive effect on perceived ease of use as a moderating effect on experience. To increase use efficiency in MMSs based on these results, media richness, perceived ease of use, perceived usefulness, and user experience may serve as important variables affecting users' CITU and provide a basic reference and development direction for MMS users. Future studies should include more variables and examine additional factors when analyzing the structural model.

Factors Influencing Acceptance of Hedonic Ubiquitous Services (헤도닉 유비쿼터스 서비스의 수용에 영향을 미치는 요인에 관한 연구)

  • Yoo, Ho-Sun;Kim, Min-Yong;Kwon, Oh-Byung
    • The Journal of Society for e-Business Studies
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    • v.17 no.1
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    • pp.1-21
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    • 2012
  • Conventional studies on technology acceptance have focused on information technology for utilitarian value and hence based on 'theory of reasoned action'. Correspondingly, the studies depend on perceived usefulness and perceived ease of use as rational decision making elements. However, in ubiquitous society, innovative technologies are applied to non-task area, as well as task-oriented area. Therefore, users are more influenced by affective factors than cognitive factors in causing their usage intention. In line with those discussions, we cannot make sure that the conventional technology acceptance model could fully explain the current u-service acceptance phenomenon. Hence, to overcome the limitations of the prior technology acceptance studies, we propose an amended TAM which includes one hedonic factor and two factors on ubiquitous computing technology : ubiquity and intelligence.

A Study on the Relationship Between Smart Mobile Devices Use and Work Performances of Public Agencies: Focused on verification of the relationship between performances using TAM (공공기관 근무자의 스마트 모바일기기 사용과 업무성과의 관계에 관한 연구: TAM 모형을 활용한 업무성과와의 관계 검증을 중심으로)

  • Lim, Sung-Jin;Han, Kyeong-Seok;Jung, Mi-Ra
    • Journal of Digital Contents Society
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    • v.18 no.7
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    • pp.1465-1474
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    • 2017
  • The study analyzed how the user uses the smart mobile device to assess the effects of the user's acceptance factor and user-factors affecting the work performance of Public Agencies. And Prove that leveraging smart devices can improve your business performance, It was aimed at making strategic recommendations to improve the suitability of smart mobile devices and Tasks. Smart mobile devices User Innovation has affected Usefulness, such as B=.296. p.000, it also affected Perceived Ease-of-Use, such as B=.326, p.000. job fitness has affected Perceived Ease-of-Use, such as B=.261, p.001. Usefulness and Ease-of-Use had a positive affect on work performance. Each of affect on much of B=.382 and B=.488(p.000). At the conclusion, it has been validated that the effects of smart mobile devices user Innovation and job fitness on work performances are mediated by perceived usability and perceived ease of use of the smart mobile device.

An Empirical Study on the Relationship between User's MBTI Personality Types and Continuous IS Usage Intention (사용자 MBTI 성격유형과 정보시스템 지속사용의도간의 관계에 관한 실증적 연구)

  • Nam, Gil-Woo;Kim, Sang-Hoon;Kim, Chang-Kyu
    • Journal of the Korea Society of Computer and Information
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    • v.16 no.1
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    • pp.153-161
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    • 2011
  • Focusing upon the post-adoption stage of IS, this study reasoned that IS users' personality is one of major influencing factors of continuous IS usage intention and empirically examined how the degree of continuous IS usage intention is variable according to the IS users' personality types classified based on MBTI(Myers Briggs Type Indicator). In order to validate the research model and hypotheses, this study made a field survey of 330 IS users and statistically analysed response data. The results of empirical analyses showed that the intent of continuous IS usage was affected by self-efficacy of IS; and self-efficacy by self-leadership of IS; and self-leadership by IS user' personality type and expectation confirmation. That is, it was found that IS users' personality type and three intervening variables(expectation confirmation, self-leadership and self-efficacy) were significant predictors of the intent of continuous IS usage. This study is thought to be contributive to providing the theoretical basis of finding IS success factors in the post-adoption stage and the practical guideline for effective personnel management relevant to IS implementation.

Empirical Analyses of the Factors Influencing on the Intention to Use Smart Home Services (스마트 홈 서비스 이용의도에 대한 영향요인에 관한 실증적 분석)

  • Lee, Il-Gu;Kim, Sang-Hoon
    • Journal of Service Research and Studies
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    • v.9 no.2
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    • pp.55-76
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    • 2019
  • This study conducted empirical analyses to investigate the factors affecting the intention to use smart home services. Based on the previous relevant studies, the characteristics of smart home service were found to influence on the intention to use smart home service, and four variables(ubiquitous connectivity, reliability, context awareness, and security) concerning the service characteristics could be derived. And referring to the technology acceptance model(TAM), the updated TAM, IS success model, and the theory of reasoned action(TRA), three variables such as perceived ease of use, perceived usefulness and subjective norm were also likely to affect the intention to use smart home service, and the user innovativeness was inferred to play a role of moderating variable. In order to examine the research model and the hypotheses which could describe the relationship of the above mentioned variables, this study surveyed 447 people who were currently using or would use the smart home services, and then tested the hypotheses for 436 valid responses. The results of hypotheses testing showed that reliability, context awareness, and security have a significant effect on perceived usefulness and on perceived ease of use. However, it was found that ubiquitous connectivity significantly affected perceived usefulness but did not affect perceived ease of use. And perceived ease of use, perceived usefulness and subjective norm had significant effect on the intention to use smart home services. Also, user innovativeness as moderating variable was found to significantly influence on the magnitude of the relationship between ubiquitous connectivity and perceived usefulness and on that between reliability and perceived ease of use. This can be interpreted as the findings implying that innovative smart home-service users are likely to feel the smart home-services more useful than ordinary users when the degree of ubiquitous connectivity is higher, and are likely to perceive the use of smart home-services to be easier than ordinary ones when the degree of reliability is higher.

A Study on Influencing Factors on Intention to Adopt NFTs Using UTAUT (UTAUT를 활용한 NFT 잠재적 수용자의 수용의도 영향요인 연구)

  • Cho, Kwang-Hyun;Lee, Won-boo
    • The Journal of the Korea Contents Association
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    • v.22 no.3
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    • pp.17-34
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    • 2022
  • Although NFTs are a new technology with a fast-growing industry, the studies for consumer protection and promotion are insufficient. Thus, this study analyzes the relationship of variables that affect intention to use NFT based on the UTUAT model, additionally, moderating effect of NFT types and crypto investment experience. Subjects of this study are limited to potential NFT users. The independent variables such as performance expectations, network externality, and innovation are statistically significant, however, the moderating effect is not suggested. With low awareness, the tendencies of subjects lead to adoption rather than technical understanding.

A Study for designing the mobile convergence device : Focusing on Threshold Management of users (모바일 컨버전스 디바이스의 디자인 Guideline: 사용 임계값 관리 (Threshold Management)를 중심으로)

  • Park, Ji-Young
    • 한국HCI학회:학술대회논문집
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    • 2009.02a
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    • pp.769-774
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    • 2009
  • 디지털 기술의 발달과 급진적인 IT 산업의 발전은 환경적 인프라의 통합 및 구축을 촉진시켰으며, 이를 기반으로 한 모바일 기기들의 기술적 통합 (Technology Convergence)을 통하여 테크노매드 (Technomad)와 같은 이동성향을 가진 사용자들이 등장하기 시작하였다. 모바일 컨버전스 디바이스에 대한 사용자들의 니즈 (Needs)는 점차 증가추세를 보이고 있으나, 모바일 컨버전스 디바이스의 수요는 캐즘을 넘지 못하여 시장에서 성공적으로 진입하지 못하고 있는 실정이다. 모바일 컨버전스 디바이스를 통해서 얻을 수 있는 디지털 서비스의 구축이 미비한 부분도 있기는 하지만, 만족스럽지 못한 사용성이나, 기기의 도메인적 특성의 불명확함은 기술이나 성능의 수용 민감도가 높은 선각수용자 (Early Adopter)들의 사용에서만 그치게 하는 등의 한계점을 가지고 있다. 이에 본 연구는 모바일 컨버전스 디바이스의 개념과 도메인적 특성을 조사하고, 이를 통하여 사용 임계값 (Threshold)이 매스유저 (Mass User)가 모바일 컨버전스 디바이스를 사용하는데 진입장벽의 원인으로 작용하는 것을 발견하였다. 이러한 사용 임계값 (Threshold)이 실제 태스크 (Task)수행 시 미치는 영향을 파악하기 위하여 휴리스틱과 선각수용자 (Early Adopter)의 웹 기반 조사를 실시하였고, 사용 임계값 (Threshold)의 영향으로 제대로 사용이 이루어지지 않는 태스크 타입 (Task Type)에 따라 시간적, 물리적 사용 임계값 관리 (Threshold Management)가 필요함을 발견하였다. 이를 개선하기 위해 실제 사용자들의 사용을 FGI (Focused Group Interview) 및 Contextual Inquiry 등의 정성적인 사용자 조사방법을 실시하여, 사용자에게 모바일 컨버전스 디바이스를 통하여 만족스런 사용성 및 경험을 제공하기 위해서는 시간적, 물리적, 시야적 사용 임계값 관리 (Threshold Management)를 개선 해야 함을 밝혀내고 결론적으로 이에 대한 가이드라인을 도출하였다.

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An Empirical Study on the Contingent Analyses on the Relationship Between the Characteristics of e-Trade and User Acceptance (전자무역의 특성과 사용자 수용간의 상황적 관계분석)

  • Song, Sun-Yok
    • International Commerce and Information Review
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    • v.4 no.2
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    • pp.155-175
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    • 2002
  • 본 연구는 전자무역을 혁신수용의 관점에서 기술하고 있다. 관련 문헌의 고찰을 통해 천자무역 특성요인과 수용자(무역업체) 특성요인을 도출하고, 이를 바탕으로 연구모형의 개발 및 연구가설을 설정하였다. 연구가설은 인터넷리서치를 통해 수집된 자료를 다중회귀분석기법을 이용하여 검정하였다. 그 결과를 요약하면 다음과 같다. 첫째, 전자무역의 특성변수들(지각된 유용성/편의성/위험성)이 전자무역 수용도에 미치는 영향관계를 검증한 결과, 지각된 유용성과 지각된 편의성이 높을수록 전자무역 수용도가 높은 것으로 나타났다. 둘째, 혁신 수용자로서 무역업체의 특성변수들(혁신성향, 정보인프라 성숙도)이 전자무역 수용도에 미치는 영향관계를 검증한 결과, 혁신성향과 정보인프라 성축도 모두 전자무역 수용도에 긍정적인 영향을 미치는 것으로 나타났다. 이는 혁신성향이 높을수록 그리고 정보인프라가 성숙된 업체일수록 전자무역 수용도가 높게 나타난다는 일반적인 견해와 일치되는 결과이다. 셋째, 두 특성변수들(전자무역 특성, 무역업체 특성)간의 상황적 관계에서는 혁신성향이 낮은 무역업체일수록 전자무역의 정보위험성을 높게 인식하여 천자무역 수용(현재 활용정도와 지속적 이용의도)을 거부할 가능성이 높게 나타났다. 또한 정보인프라 성숙도가 낮은 무역업체일수록 정보위험성을 높게 인식하여 전자무역 수용을 거부할 가능성이 높게 나타났다. 넷째, 전자무역을 통한 수출입 경험여부에 따른 전자무역의 향후 이용의도와의 관계를 분석한 결과 무경험업체의 경우는, 혁신성향이 높고 정보인프라가 성숙된 무역업체일수록 향후 이용의도가 높은 것으로 나타났다. 또한 정보인프라 성숙도가 낮은 무역업체일수록 전자무역의 편의성을 낮게 인식하여 전자무역 수용을 거부할 가능성이 높게 나타났다. 유경험업체의 경우는 전자무역에 대한 향후 이용의도가 높은 무역업체일수록 전자무역의 편의성을 오히려 부정적으로 평가하는 경향이 드러났는데, 이러한 현상은 유경험업체가 인식하는 편의성에 대한 기대수준이 무경험업체에 비해 높기 때문인 것으로 나타났다. 또한 혁신성향이 높은 무역 업체가 향후 전자무역을 지속적으로 이용하기 위해서는 전자무역의 편의성을 더 높게 요구하는 것으로 나타냈다. 전자무역의 수용도를 높이기 위해서는 전자무역의 특성요인들에 대한 잠재적 수용자의 태도변화를 파악하는 것도 중요하지만, 수용자 집단의 특성에 맞는 상황적 전략수립이 동시에 필요하다. 그러한 의미에서 본 논문은 전자무역 수용 촉진 전략을 수용자 집단의 특성별로 그리고 상황적으로 수립할 수 있는 기초자료를 제공할 수 있을 것으로 기대된다.

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Exploring the Perceived Value of Generative AI and the Determinants of Continuous Use Intention (생성형 인공지능(Generative AI)에 대한 지각된 가치와 지속이용의도 결정요인 탐색)

  • Su-Ji Moon
    • The Journal of the Korea institute of electronic communication sciences
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    • v.19 no.4
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    • pp.709-720
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    • 2024
  • By inputting consumer satisfaction as an exogenous variable into the value-based adoption model, this study explored the factors that influence the user's intention to continue using image-centered generative AI. Briefly presenting the main results, first, enjoyment did not significantly affect perceived value, but usefulness had a positive effect on perceived value. Second, Fee and technicality had a negative effect on perceived value. Third, perceived value had a positive effect on consumer satisfaction and continuous use intention. Fourth, consumer satisfaction had a positive effect on continuous use intention. Based on the above results, it is important to recognize the usefulness of image-centered generated AI and enjoyment in the process of use in order to increase the user's intention to continue using image-centered generated AI, and at the same time, it will be important to increase the user's perceived value and satisfaction by minimizing the reasonable fee and complexity in the method of use at the level acceptable to the users.

Structural Relationships Analysis of Technology Acceptance Model in M-Banking Service based on IC Chip (IC칩 기반모바일뱅킹 서비스에 있어서 기술수용모형의 구조관계 분석)

  • Kim, Min-Cheol;Kim, Min-Su
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.11 no.12
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    • pp.2199-2204
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    • 2007
  • The objective of this study is to get an implication through the application of Technology Acceptance Model (TAM) focused on Mobile Banking Service based on IC Chip. Thus firstly, this study reviewed the related literatures and materials. After this, this parer analyzed this TAM model with covariance structural method to search the factors influencing technology acceptance of Mobile banking service. In conclusion, the proposed model showed that 'innovation factor' influenced 'perceived usefulness' and 'user's acquaintance' influenced 'perceived ease of use'. And this 'perceived usefulness' influenced 'perceived ease of use' and this 'perceived ease of use' influence 'attitude toward use'.