• Korean Security Journal
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• no.16
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• pp.265-282
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• 2008

This research aims to provide a solution for the improvement of private security according to the change in criminal environment. The main cause of crime can be found in the anti-functional dimensions including value set disorder, social phenomenon variation, information-based, globalization and urbanization. In this environment, the private security sector has dramatically increased in a quantitative viewpoint, but it is insufficient in a qualitative viewpoint. This paper recognized this problem and demonstrates a solution for improvement through classifying elements of private security into relevant legislation, education institutions, security companies and security associations. The analysis result is a follows: First, motivation and satisfaction rate of escort and security related major has shown to be high. However, respondents evaluated the guard educational institution negatively. Second, the motivation of entering into the private security sector for internal staffs has shown to be positive and sound. However, the job satisfaction rate has shown to be low due to excessive competition, negative perception of occupation and low earning. Third, respondents gave an average mark to the Security Association's management and operation. In addition, the mutual-aid project received the same mark. Negative feedbacks were given to the protection of member's interest and to association operation and policy, while positive feedbacks were given to the degree of member's cooperation towards association policies.

• Korean Security Journal
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• no.25
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• pp.1-25
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• 2010

This research aims to provide a solution for the improvement of private security according to the change in criminal environment. The main cause of crime can be found in the anti-functional dimensions including value set disorder, social phenomenon variation, information-based, globalization and urbanization. In this environment, the private security sector has dramatically increased in a quantitative viewpoint, but it is insufficient in a qualitative viewpoint. This paper recognized this problem and demonstrates a solution for improvement through classifying elements of private security into relevant legislation, education institutions, security companies and security associations. The analysis result is a follows: First, motivation and satisfaction rate of escort and security related major has shown to be high. However, respondents evaluated the guard educational institution negatively. Second, the motivation of entering into the private security sector for internal staffs has shown to be positive and sound. However, the job satisfaction rate has shown to be low due to excessive competition, negative perception of occupation and low earning. Third, respondents gave an average mark to the Security Association's management and operation. In addition, the mutual-aid project received the same mark. Negative feedbacks were given to the protection of member's interest and to association operation and policy, while positive feedbacks were given to the degree of member's cooperation towards association policies.

• Korean Security Journal
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• no.29
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• pp.251-278
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• 2011

The purpose of this study aimed to examine work environment and culture of the employees in private security corporation on the organizational performance. 200 guards who worked at security employees in Julanam buk provinces in 2011 were selected by using the method of judgment sampling and 188 guards were used for analysis. The data were analyzed with frequency analysis, factor analysis, reliability analysis, and correlation analysis of the collected data from the respondents by using SPSS 15.0. The conclusion was as follows: First, there was significant relationship between work environment and culture of the employees, organizational performance in private security corporation. Second, organizational environment of employees in private security corporation exerts influence of organizational culture and organizational performance. That is, organizational environment of employees in private security corporation exerts direct influence on organization performance, but it exerts indirect effect through organizational culture.

• Proceedings of the Korea Contents Association Conference
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• 2011.05a
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• pp.203-204
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• 2011

이 연구의 목적은 민간경비원의 조직문화와 직무스트레스 및 조직몰입의 관계를 규명하는데 있다. 이 연구는 2011년 수도권소재(인천) 공항에서 재직하고 있는 민간경비원들을 모집단으로 설정한 후 유의표집법을 이용하여 최종분석에 이용된 사례 수는 총 203명이다. 연구에 사용된 설문지는 총 56문항으로 구성되었다. 분석방법은 SPSSWIN 18.0을 이용하여 빈도분석, 요인분석, 신뢰도분석, 회귀분석 등을 실시하였다. 설문지의 신뢰도는 Cronbach's ${\alpha}$값이 .671이상으로 나타났다. 결론은 다음과 같다. 첫째, 민간경비원의 조직문화는 직무스트레스에 영향을 미친다. 즉, 개발적, 위계적 문화가 형성 되지 않는다면, 보상경력개발에 대한 직무스트레스는 증가한다. 반면, 개발적, 합의적 문화가 형성 되면, 직무특성, 인간관계, 역할과 관련된 직무스트레스는 감소한다. 둘째, 민간경비원의 조직문화는 조직몰입에 영향을 미친다. 즉, 개발적, 위계적 문화가 형성 되면, 정서적, 근속적, 규범적 몰입은 높아진다. 셋째, 민간경비원의 직무스트레스는 조직몰입에 영향을 미친다. 즉, 보상경력개발이 불공정하게 이루어질수록 정서적, 근속적 규범적 몰입은 낮아진다. 반면, 현재 자신의 직무가 능동적으로 이루어진다면, 정서적, 근속적, 규범적 몰입은 높아진다.

• Proceedings of the Korea Contents Association Conference
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• 2011.05a
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• pp.205-206
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• 2011

이 연구의 목적은 민간경비원의 사건충격과 직무스트레스 및 대처능력의 관계를 규명하는데 있다. 이 연구는 2011년 인천소재 공항에서 재직하고 있는 민간경비원들을 모집단으로 설정한 후 판단표집법을 이용하여 최종분석에 이용된 사례 수는 총 239명이다. 연구에 사용된 설문지는 총 67문항으로 구성되었으며, SPSSWIN 18.0을 이용하여 빈도분석, 요인분석, 신뢰도분석, 회귀분석 등을 실시하였다. 설문지의 신뢰도는 Cronbach's ${\alpha}$값이 .779이상으로 나타났다. 결론은 다음과 같다. 첫째, 민간경비원의 사건충격은 직무스트레스에 영향을 미친다. 즉, 침습이 자주 반복될수록 인간관계에 대한 스트레스는 증가한다. 또한, 과각성이 자주 반복될수록 역할에 대한 스트레스는 증가한다. 둘째, 민간경비원의 사건충격은 대처능력에 영향을 미친다. 즉, 과각성이 자주 반복될수록 문제중심적 대처능력은 감소한다. 반면, 회피성향이 지속적으로 작용할수록 문제중심적 대처능력은 증가한다. 셋째, 민간경비원의 직무스트레스는 대처능력에 영향을 미친다. 즉, 직무특성에 대한 무력감이 작용할수록 문제중심적 대처능력은 증가한다. 반면, 역할에 대한 모호성이 높게 작용할수록 문제중심적 대처능력, 사회적지지 추구능력은 감소한다.

• Convergence Security Journal
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• v.12 no.2
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• pp.3-12
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• 2012

This study is to investigate determinants of the private security agents' career choices. Random sampling of newly agents working at the private security firms in Gyeonggi-do and ChungChong-do was used. The period of under review was from May, 2010 to June, 2011 and the total number of interviews was 382. For this study using SPSSWIN 18.0, factor analysis(EFA/CFA), reliability analysis, discriminant analysis and descriptive statistics. The followings are conclusions. The first factor is' the value of job'. It consists of public security, contributions to our society and nation, protection public safety, spirit of sacrifice, crime prevention, and maintenance security. The second factor is 'ease of career choice'. Qualifying conditions are not particular and it is easy to get the job, as a result, this job is easy of access, they chose this job. The third factor is 'occupational stability'. They think this is a good job because the job is future-oriented so they chose this job. The fourth factor is' curiosity'. They became interested in this job, so they wanted to know about this job and then they chose this job.

• Korean Security Journal
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• no.37
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• pp.165-195
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• 2013

Today, the importance of social capital is emphasized in modern industry as the third capital. Social capital involves "trust and norms for members" and "social network" related to effective human resource management, which is being investigated actively by many researchers. However, It is difficult to see the report on the social capital of private security industry employees. So, this report suggests effective management practices of employees through the empirical analysis on the relationship between social capital and job satisfaction with a focus on the role of mediation for job characteristics. For the most, this research through analysis on relationship between social capital and job satisfaction shows that of the components of social capital, trust and networks influence effect on job satisfaction significantly. Secondly, as result of analysis on role of mediation for job satisfaction, importance of job involved in job characteristics has an effect of mediation. This result of empirical analysis menas that the pressure of private security industry employees is reduced and cooperation which is based on social capital is need through members' trust and social network. Therefore, the strategy of management about private security industry employees should be considered for both activation of social capital and maintenance.

• The Journal of the Korea Contents Association
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• v.14 no.11
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• pp.175-185
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• 2014

This study is to develop a fatigue scale for the private security guard for a private security guard to effectively manage fatigue were tested for validity and reliability. To achieve that, this study employed purposive sampling to draw 300 samples among private security guards working for the security firms registered in Seoul District Police Office as of 2014, and used 259 samples for final analysis. Fatigue scale was developed on the basis of the scale development methods and procedures in previous studies. For data processing, SPSSWIN 18.0 program was applied to conduct exploratory factor analysis, reliability analysis, and correlation analysis, and AMOS 18.0 program was employed to conduct confirmatory factory analysis. This study came to the following conclusion. First, the validity of the fatigue measurement tool was high. In other words, content validity was high, and construct validity was also high. The factor loading of exploratory factor analysis was .452, and the standard value of confirmatory factor analysis was .403. Therefore, the tool satisfied the basis value of fit index. The sub categories of fatigue, finally drawn from validity test, were mental fatigue, nervous system dysfunction, physical deformity, and exhaustion. Secondly, the reliability of the fatigue measurement tool was high. In other words, according to item analysis, the correlation between items and their sub categories, and between items and total score was more than .602, relatively high. And the reliability coefficient (Cronbach's ${\alpha}$) was high, or more than .658. Fatigue Scale tool will be developed by private security guards in the present study is to measure the validity and reliability verification is clearly tired of the private security guards than the tools that are used in other studies in the existing area.

• Korean Security Journal
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• no.20
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• pp.313-338
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• 2009

Yet this study of a private security company guards who did not apply to most firms - An exchange relationship with the quality of the application of the theory of private security companies and the high turnover and low job satisfaction and find ways to improve the firm - An exchange relationship Job satisfaction and turnover of the quality of the major research variables with a theoretical discussion of the relationship they set and based on this study demonstrate the analysis is attempted. This expansion contributes to the possibility of applying the theory, and private security companies to manage their organizations more effective by presenting the theoretical basis. Was trying to contribute to practical. Therefore, in this study to determine the following three things that it first, in a private security company bosses - men exchange turnover of the members of the quality of the relationship is to help the relationship, secondly, from a private security company boss - An exchange relationship The quality of the work of the members are satisfied with the relationship, and finally the 'private security company's turnover in the member's job satisfaction is associated with a reduction of is whether. To this end, Seoul. Gyeonggi Province located in a private security guard companies and 238 people involved in the actual target and try to analyze these results demonstrate the firm - An exchange relationship to the quality of the turnover of the direct impact of the factors, but showed up as non - Job satisfaction showed a significant impact. Job satisfaction also significantly affect the turnover of the firm - An exchange relationship to the quality parameters according to degree of turnover. Therefore, exchange relationships with men from private security companies want to increase the quality of the firm's efforts to improve the men's job satisfaction indirectly through a reduction in turnover can be affected have been identified. We in the private security company to members of the firm's position in relation to their subordinates to improve the quality of the proposal is to.

• Korean Security Journal
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• no.17
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• pp.361-381
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• 2008

Quality rating of machine security systems is difficult because both tangible and intangible services are included. However, still, the research template applied the SERVQUAL model with the intention of confirming machine security systems' service quality formation and experimentally inspecting the relationship between service quality and customer satisfaction. Therefore, the following highlights the experimental research outcomes and their implications for small-scale businesses utilizing machine security systems in the Daegu region. First, after observing whether the determining factors constitute service quality, four components were found to have significant influence on customer satisfaction. Additionally, in observing any differences in their influences, the following in order were observed as having influence on customer satisfaction: empathy, assurance reliability, responsiveness, and tangibility. Moreover, though companies‘ newest facilities and equipment are important, it can be concluded that a company employees’ prudent consideration, individual interest, reliability, and assurance for the customer carry greater importance. Secondly, though we intended to survey machine security systems by employing the SERVQUAL model, determinant factor analysis results found applying SERVQUAL model in its original state a challenge. According to results from determinant factor analysis, the basis for forming service quality is determined by assurance reliability, empathy, tangibility, and responsiveness. Furthermore, in future research, while more accurately distinguishing between assurance and reliability, a more appropriate model must also be considered for modification in domestic machine security system industry‘s service quality evaluation.