• Journal of Korea Society of Industrial Information Systems
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• v.18 no.2
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• pp.71-83
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• 2013

Because of rapid advance of wireless Internet-related technology and fast diffusion of Smart phone, a variety of mobile applications through domestic and foreign app stores have been made and used. Under the recognition of current trend, both central government and local government have developed and provided public mobile app in order to accomplish the mobile e-government. However, public mobile app is not popular in spite of vast investment for its development and service. This study investigated current issues and problems of public mobile app in public service, management, and technology aspects. To do so, this study categorized the interested people of public mobile app into users, providers, and developers, and conducted deep interviews to them. Based on the interview results, the study suggested the following recommendations for the activating tools of public mobile app: providing user-customized information, fruitfulness of public information management, maintenance of management system for public mobile app service, user-friendly promotion appropriate in mobile environment, public mobile app development based on e-government standard framework, etc.. This study may provide the researchers with the successive study guidelines in mobile e-government and public mobile app fields. Also, the study may help the practitioners to make effective decisions on polices and strategies for mobile e-government of local government.

• The Journal of the Korea Contents Association
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• v.14 no.10
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• pp.706-722
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• 2014

Government and public institutions have been releasing a number of mobile applications in order to provide diverse public services in the mobile environment. However, due to their one-sided and fragmented service with the lack of adequate care for users, the utilization rate is extremely poor. Therefore, this study, based on a relevant literature review, identified and derived the five key factors (usefulness, convenience, interactivity, information credibility, and social pressure) for users' mobile service adoption. Then, through in-depth interviews with five users and five experts regarding the 'business support app' of one public agency (H institution) that specializes in SMEs, we found that all of these factors are important for users' mobile service adoption. Users' satisfaction could be significantly improved through real-time response to their needs. In addition, providing them with useful and tailored information can lead to mutual trust between public institutions and users. Consequently, as these user-oriented services can increase users' loyalty and boost the utilization rate of the public apps, public institutions should always put persistent efforts to cope with users' demands.

• Information Systems Review
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• v.14 no.2
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• pp.117-140
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• 2012

It is hard, but important to evaluate and select a new service model for the public sector, accompanying unexpectable risk. The purpose of this study is to build and develop the evaluation framework of public projects and to present a project evaluation system which is more rational and methodical. The evaluation framework has been developed by calculating the evaluation criteria and weights resulted from an interview with an expert group and Analytic Hierarchy Process(AHP). Moreover, market-oriented characteristics, technology-oriented characteristics, service development capabilities and policy-oriented characteristics were predominantly chosen as the evaluation items. The re-evaluation of the app development support programs was conducted to check the feasibility as an evaluation system influencing the performance of firms. The result of an evaluation system proposed by this study showed better evaluation performance than previous ones, better predicting the actual business performance. Currently, though the policies of the public sectors and support programs focus on the outcome and performance management, the result of this study shows the importance of project selections. Also, implications of the study are discussed.

• Information and Communications Magazine
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• v.30 no.9
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• pp.65-71
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• 2013

스마트폰이 본격적으로 도입 활용되면서 서비스가 특정 플랫폼이나 환경에 제한 되지 않도록 하는 서비스 접근성을 만족하는 것이 스마트 서비스 제공의 중요한 목표가 되었다. 또한, 개발자들이 복잡한 앱 기술 보다 HTML5등 기존 웹 개발 기술을 활용하고 네이트브 앱에서 제공하던 단말 기능을 웹 기술로 사용 가능하도록 제공하는 기술이 많은 관심을 받고 있다. 전자정부 모바일 표준프레임워크는 이러한 요구사항을 만족하기 위하여 AJAX 프레임워크와 하이브리드 앱 기반의 실행환경을 도입하였다. 또한, 개발자 편의성을 위한 개발환경, 재사용성 증대를 위한 공통컴포넌트, 가이드 프로그램을 제공한다. 모바일 전자정부 표준프레임워크는 여러 공공서비스에 활용 되어 왔으며, 공공정보화 분야와 민간 기업 환경에서 핵심적인 기반 플랫폼 역할을 수행하고 있다. 본 논문에서는 모바일 표준프레임워크에서 활용된 기반 기술, 적용 아키텍처 및 주요기능, 활용사례에 대해서 소개하고자 한다.

• Review of Korea Contents Association
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• v.10 no.1
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• pp.16-19
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• 2012

• The Journal of the Korea Contents Association
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• v.22 no.9
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• pp.700-711
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• 2022

The purpose of this study is to evaluate the usability of the mobile app 'Allive' to improve accessibility to resources and mental health services among sexual violence survivors. Participants include survivors of sexual violence as well as service providers at sexual violence crisis intervention centers. The usability test was conducted as a quantitative and qualitative evaluation after study participants used the app in a real-life environment. The results of usability testing highlighted the positive and beneficial impact on mental health function as well as accessibility to essential resources for those who have experienced sexual violence.

• Proceedings of the Korea Information Processing Society Conference
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• 2022.11a
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• pp.890-892
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• 2022

스마트폰 모바일 앱을 이용한 범죄 예방 시스템은 다양하게 제안되고 개발되어 왔으나, 생활 안전의 유지를 위한 경찰 등 공공 서비스를 위한 인력은 매우 부족한 실정이다. 본 연구는 스마트폰 이용자가 "범죄예방 이론"에 따라 "범죄 취약환경에 및 감시 등 방어기제 부재" 상황에서 신속하게 벗어날 수 있도록 도움을 주는 앱 시스템 필요성 인식에 따라 "긴급 상황 인식 및 자동 알림 신고 앱 시스템"을 기획하여 개발한 결과를 기술하였다.

• The Journal of the Korea Contents Association
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• v.14 no.11
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• pp.644-656
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• 2014

In recent years, a series of large-scale disastrous accidents have been occurred frequently both in public and private sector. Such disasters become catastrophe due to poor early response and delayed prompt rescue. Damage from catastrophe could have been drastically reduced or minimized with effective response and recovery management. The smart phone-based mobile applications have important potentials in providing solutions for the effective response and recovery management. Mobile applications can greatly improve risk communication in case of disasters by integrating process of exchange information and data on risk among risk evaluators, risk managers, and other interested parties. In this light of potentials, this study investigates the measures and management to better manage early responses and to effectively deal with domestic disaster-related of the status of public applications service, and utilization. This study examines how disaster applications can be better used and how effective information dissemination through applications could help the post-disaster management process. Based on this findings, it proposes a guideline of effective disaster-related applications by public sector for the future development of actual services and activation solutions. The results show that "User Promptness Side" and "Content Believability Side" factors found to be the two most significant factors in the disaster-related applications by public sector. Discussion and implications are discussed.

• Korea Journal of Hospital Management
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• v.26 no.4
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• pp.12-28
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• 2021

Purposes: The convenience of smartphones have lead to people's overdependence on devices, which may cause obstacles in daily life. It is useful to manage smartphone overdependence by using mobile health applications. We aimed to investigate the acceptance of mobile health applications designed to help in the management of smartphone overdependence. Methodology/Approach: We developed the extended model based on the Unified Theory of Acceptance and Use of Technology 2. The modified model had six hypotheses with six variables: result demonstrability, performance expectancy, effort expectancy, social influence, perceived risk, and behavioral intention to use. We randomly included 425 smartphone users in an online survey in 2020. A structural equation model was used to estimate the significance of the path coefficients. Findings: Performance expectancy and social influence had a very strong direct positive association with behavioral intention to use. Result demonstrability had a direct positive association with performance expectancy. Perceived risk had a strong direct negative association with performance expectancy. Performance expectancy and social influence were the main factors directly influencing the acceptance of mobile health applications for the management of smartphone overdependence. Practical Implications: We demonstrated smartphone users' acceptance of mobile health applications for smartphone overdependence management. Based on these results, we could develop mobile health applications more effectively.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.20 no.4
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• pp.7-16
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• 2020

The mobile electronic notification service delivers notifications through mobile phone text or app-based message push to solve various problems of the paper-based mail service. And it is a service that an electronic document relay company proves to prove delivery. In order for public and administrative agencies to provide mobile electronic notification service, the user's identification information of the mobile phone number or the subscribed app is required. To overcome these limitations, ICT-regulated sandbox system was used to allow collective conversion of users' resident registration numbers into connecting information (CI). Therefore, in this paper, we propose a technical method for safe management of user CI in mobile electronic notice service, identity verification of electronic notice readers, and prevention of forgery and forgery of electronic notices. Through the proposed method, it is confirmed that the service can be activated by minimizing the adverse function of the mobile electronic notification service by securing the user's convenience and technical safety for the CI.