• Proceedings of the Korea Inteligent Information System Society Conference
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• 1999.03a
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• pp.203-214
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• 1999

본 연구는 A카드 회사에서 현재 실시하고 텔레마케팅 시스템에 데이터마이닝 기법 가운데 하나인 CHAID, CART 알고리즘 및 신경망 기법을 적용하여 모델을 개발하고 개발괸 모델들의 성과를 분석한다. 이를 통하여 어떻게 기업이 데이터베이스와 데이터마이닝 기법을 마케팅에 효과적으로 사용할 수 있는가에 대한 방안을 제시하고 여러 모델들의 성과를 비교 분석하는 방안을 함께 제시한다.

• Journal of Global Scholars of Marketing Science
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• v.6
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• pp.391-414
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• 2000

조직 및 산업간의 치열한 경쟁상황에서 마케팅 개념에 대한 좀더 명확한 이해와 실천이 현대의 기업들에게 필요하다. 1990년을 기점으로 마케팅 개념의 구체적인 실체성에 대한 연구가 활발해졌고, 다양한 측면의 연구가 시도되고 있다. 이른바 시장지향성 이라고 불리는 이 실체적인 개념을 통하여 마케팅 개념의 실천에 대한 명확한 성과를 측정할 수 있게 되 었고 다양한 환경적 변수의 영향을 고려할 수 있게 되었다. 이를 통하여 학계는 물론 실무 에 있어서 시장지향성을 매개로 하는 제반적 경영성과에 대해 보다 구체적이고 정확한 접근이 가능해졌다. 이에 본 연구는 시장지향성 연구들의 기본적 배경을 살펴보고, 그 동안 연구되었던 시장지향성의 주요논제 즉, 시장지향성의 매개변수, 성과측정, 조직학습, 혁신 등과 시장지향성의 실증적 연구방법에 있어 척도개발, 매개변수, 특정업종에서의 시장지향 성을 고잘하여 앞으로의 시장지향성 연구방향을 제시하였다.

• The Journal of the Korea institute of electronic communication sciences
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• v.7 no.6
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• pp.1545-1553
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• 2012

Good salespeople are the deciding factors in the success of an organization. In particular, the role of the salesperson takes on a more important role. Accordingly, the first purpose of this study is to understand the personal values of salespeople; secondly, to study the explanation personal values, adaptability, and customer orientation have on salesperson's performance. The third purpose is to understand the structural link among each of the explanatory factors related to salesperson performance. Lastly, with these research results as a foundation, to find the implications regarding management strategy plans of valuable salespeople for marketing researchers and sales managers.

• Asia Marketing Journal
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• v.2 no.3
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• pp.1-25
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• 2000

기금조성은 대학이 활용가능한 중요한 재원확보수단이다. 그럼에도 불구하고 국내 대학의 경우 기금조성 성과는 매우 미흡한 실정이며 이에 대한 연구 역시 체계적이지 못하며 지극히 소수만이 발표되고 있다. 본 연구는 대학의 효과적인 기금조성을 위한 전략적 방향을 마케팅 관점에서 제시하고 있다. 국내 55개 4년제 대학의 기금조성부서장을 대상으로 한 서베이 분석결과, 국내 대학의 기금조성활동은 대체로 도입기에 있으며, 그 성과가 매우 저조한 것으로 나타났다. 본 연구는 기금조성에 있어 마케팅 관점에서의 접근, 특히 시장지향성과 체계적인 장기전략계획의 수립이 기금조성 성과와 매우 밀접한 관련을 맺고 있으며, CEO와 대학구성원의 몰입이 기금조성 관련변수에 광범위하게 영향을 미치고 있음을 확인하고 있다. 본 연구는 향후 기금조성관련 연구를 촉진하기 위해 기금조성모형과 연구문제를 제시하고 있으며, 대학의 정책입안자에게 필요한 경영암시도 제공하고 있다.

• Proceedings of the Korea Contents Association Conference
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• 2011.05a
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• pp.121-122
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• 2011

본 연구는 한정된 비용으로 효율적/효과적인 기업성과를 도출하기 위해서는 R&D와 마케팅 부문의 연계가 필요하다는 기본관점에서 시작하였다. 연구 결과 R&D와 마케팅 연계 정도와 기술개발성공건수와는 무의미한 관계로 나타났으며 기술상용화건수와 매출액과는 유의한 (+)의 관계를 가지는 것으로 나타났다. 즉, R&D와 마케팅 연계는 기술개발 자체와는 관계가 없으며 개발된 기술의 경제적 성공에는 많은 영향을 미치는 것으로 나타났다.

• International Commerce and Information Review
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• v.13 no.2
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• pp.3-26
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• 2011

The objective of this study is to improve export performance using e-Trade marketing systems. The use of e-Trade has been increasing but there is some controversy about the performance of e-Trade marketing for Small-to-Medium enterprises (SME). The research construct for determining the export performance is suggested and five factors are introduced in this paper such as: B2B relationship and cooperation, product complexity, online fitness, level of internationalization, and use of e-Trade marketing. Sample data were collected from the companies who are familiar with the e-Trade systems. The result shows that the use of e-Trade marketing mostly contributes to the increase of export performance. The regression and cluster analysis shows that both variables of e-Trade marketing and on-line fitness are significant to high export performance group. The implication for SMEs is that the use of e-Trade marketing methods could contribute to the increase of export performance and more analytical works need to be made for future study.

• Journal of Digital Convergence
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• v.12 no.8
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• pp.157-173
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• 2014

In this study, how social media PR marketing affect corporate brand expansion was studied. this study consist of 5 chapters; needs and purposes in 1st, concept& characteristics, development processes, needs of social media and merits&demerits as marketing tool in 2nd. concept& characteristics and merits&demerits of corporate brand expansion in 3rd. examples of social media marketing in domestic&foreign and current statuses in 4th. In final, conclusion of the effect of social media PR marketing on corporate brand expansion were presented in each chapter.

• Journal of the Korean Society for information Management
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• v.24 no.4
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• pp.133-152
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• 2007

As interior and exterior environments change rapidly with the modern IT technology, the strategies related to marketing activities which enhance the library competition have been demanded. Although many previous studies have been conducted to improve the satisfaction of the library users and to increase the use rate, only few studies focused on the marketing strategy to elevate the library performance. With suggestion of a systematic framework related to the strategies, this study aims to analyze not only the interior and exterior factors which impact on the library marketing strategies, but the strategies which may influence on its performance. To achieve this objective, we adopted a comprehensive survey targeting the various types of our domestic libraries. On the basis of the results, we proposed a guideline for the strategy operation for the librarians to enhance the library performance.

• Management & Information Systems Review
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• v.32 no.2
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• pp.137-164
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• 2013

This research examines not only the relationship between customer participation and friendship on which are focused in service marketing, but also their influences on relational outcomes. It has been well-known that customer participation had strong influence on an interaction with service provider in a service encounter which could build up social aspects of customers-service firms, as well as functional aspects. Thus, this paper identify the relational outcomes generated by customer participation and social bonds, not just customer satisfaction or service quality. As results, considering the impact of customer participation on the interaction process, customer participation had a directly positive effect on the friendship significantly. Additionally, friendship influenced by customer participation and interaction with a service provider was examined that it could have influences on relational outcomes such as relationship quality and customer loyalty. Therefore, customer participation can get rich the process of interaction, which can build up friendship between customers and service providers. Ultimately, it is estimated that customer participation and friendship can lead relational outcomes.

• Journal of Service Research and Studies
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• v.12 no.3
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• pp.45-59
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• 2022

This study attempted to investigate how the transformational leadership perceived by flowers of telemarketing organizations. In particular, this study explored the moderating effect of followership in the relationship between transformational leadership and organizational performance. To verify the research model, 321 surveys collected from 10 domestic call centers were analyzed. Reliability, correlation, factor analysis, and hierarchical regression analysis were performed, and as a result of the analysis, it was found that the transformational leadership in the telemarketing organizations had a positive effect on organizational performance. In addition, it was confirmed that goal consistency, proactive participation, critical thinking, and team spirit, which are the four sub-variables of followership, all have a positive (+) effect on organizational performance, and both goal consistency and proactive participation moderate the relationship between transformational leadership and organizational performance. Considering the special working environment of telemarketing organizations, the results of this study suggest the need for a corporate educational role to increase transformational leadership and followership and the need to build environments by setting up an atmosphere for members to exercise follow-up, and opening up communication structures for members to follow.