• Title/Summary/Keyword: 동경만

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Assessment of Main Management Components for Successful University Foodservice Operations By Using SERVQUAL Model (대학 급식소의 성공적인 운영을 위한 필수관리요소 평가 : 서브퀄모델을 활용한 서비스품질관리 활동 평가)

  • Gwak, Dong-Gyeong;Jang, Hye-Ja
    • Journal of the Korean Dietetic Association
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    • v.3 no.2
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    • pp.123-140
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    • 1997
  • The purpose of this study were to assess main management components that can lead to successful university foodservice operations. Specifically, it was intended to develop the tool which assesses the service quality, management, to assess the difference between customer importance from and perceptions of service quality, to compare management perceptions of customer importances with actual service delivery, and to identify internal problems which affect service quality with the use of gap model. Three types of questionnaires were developed and implemented for customers, foodservice personals and foodservice manager. Assessment tools were developed based on the literature review, SERVQUAL, GAP model, and the pilot study. Through the validity and reliability test, the questionnaires were revised. Questionnaires were distributed to 900 university students, 207 foodservice personnels, and 54 foodservice manager respectively. 831 university students, 177 foodservice personnels, and 48 foodservice manager were responded with a response rate of 92.3%, 85.5%, and 88.8% respectively. Statistical data analysis was completed using the SPSS programs for descriptive analysis, ANOVA. and SNK test. The results of this study can be summarized as follows : 1. In quality service management components, 31 quality service attributes were categorized and named into primary quality, secondary quality, hygiene, empathy, tangibles, reliability, responsiveness, and price by the factor analysis. 2. Importance mean score of customers was 4.02 out of 5, but perception mean score of customers was 2.55. So there was a relative big gap(1.47) between importance and perception scores, especially in three dimensions of responsiveness, primary quality, and hygiene. 3. It showed that customers' mean scores of perceived service quality by dimensions were the following order : price > reliability > secondary quality > hygiene > tangibles > primary quality > responsiveness > empathy. And the perception mean score of rented(2.59) or contracted(2.58) management was significantly higher than that of self-operated(2.48). 4. Customers' importances mean score which internal customers recognize was 4.23 out of 5, but service delivery mean score was 3.85. So there was a little gap(0.39) between management perceptions of customer importances and actual service delivery. 5. In gap model, SERVQUAL score showed -1.47, Gap 1 positive 0.15, gap 2 negative 0.61, and gap 3 was positive 0.19. 6. The internal problems were as follows : (1) The managers of University foodservice perceived well enough the customers' expectation value but their management competency was lacked in terms of responding customer needs, (2) The foodservice staff perceived service performance more highly than service quality specifications.

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Assessment of the Child Care Centers' Foodservice Facility and Development of the Kitchen Facility Model based on the General Sanitation Standards and Guidelines (영유아 보육시설의 조리실 시설 현황 조사 및 조리실 시설 설계 기준안 개발)

  • Park, Yeong-Ju;Gwak, Dong-Gyeong;Gang, Yeong-Jae;Jeong, Hong-Gwan
    • Journal of the Korean Dietetic Association
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    • v.9 no.3
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    • pp.219-232
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    • 2003
  • The purposes of this study were to assess the child care centers' foodservice facility, and to develop the kitchen facility model based on the general sanitation standards and guidelines in order to provide basic information for a plan review to build or renovate child care centers' foodservice facility. The scopes of the study include : 1) field assessment of the foodservice management practices and facilities in 8 public child care centers, and 2 private child care centers which they are subsidized from the government as public child care centers, 2) development of child care centers' kitchen facility model based on the General Sanitation Standards and Guidelines. The results of this study can be summarized as follows : 1. Field Assessment of the Child Care Centers' Foodservice Facility Average number of children in child care centers was 78.0$\pm$24.20, the average space of kitchen was 15.13$\pm$4.25($m^2$). Especially, the average space of kitchen was 18.49$\pm$4.35($m^2$) with enrollment capacity of 90~120 children in child care centers. The inventory level of most foods was relatively low except rice and kimchi. Kitchen facilities and equipments were similar to those of home kitchen and did not meet the standards of institutional practice. Therefore, the director in child care centers should recognize the importance of the sanitation management and pay more attention to the renovation of foodservice facilities as well as sanitation management practices. 2. Development of the Kitchen Facility Model based on the General Sanitation Standards and Guidelines The kitchen facility plan model with enrollment capacity of 100 children was developed based on the results of field assessment and literature review. Suggested kitchen space was 34.16$m^2$(6,100mm×5,600mm). This space was bigger than the results of field survey or precedent study, considered appropriate to implement the general sanitation standards. The main feature of the developed kitchen facility plan and model was product flow in one direction from the arrival of the raw material to the finished product in order to prevent cross contamination and to improve working efficiency.

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A source and phase identification study of the 10 December 2002 Cheolwon, Korea, earthquake of ML 3.6 (2002년 12월 10일 규모 3.6 철원지진의 진원요소 및 파상분석)

  • 김우한;박종찬;함인경;김성균;박창업
    • Journal of the Earthquake Engineering Society of Korea
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    • v.7 no.5
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    • pp.19-24
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    • 2003
  • We analysed seismic phases recorded by the 10 December 2002 Cheolwon, Korea, earthquake of $M_{L}$ 3.6 and obtained source parameters such as hypocenter, origin time, earthquake magnitude. Velocity and acceleration records used in this study are from the KMA and KIGAM seismic networks. Due to the location of the epicenter in the north of the DMZ(Demilitarized Zone), direct Pg phases were recorded only at five stations in the area south of DMZ. Identification of refracted Pn phase as the first arrival is difficult in most stations. Therefore, the hypocenter determined by existing routine methods could be affected by a large error. In order to avoid the possibility of the problem, we employed a method of seismic phase analysis developed by Kim et al.. The direct, refracted, and reflected P and S phases were successfully identified using the method together with the travel time curve data. In order to improve the accuracy in determination of the hypocenter and origin time, we included PmP and SmS phases in the analysis in addition to the phases such as Pg, Pn, Sg and Sn. The epicenter, depth, and origin time of the Cheolwon earthquake determined based on data of 11 stations within 200km from the epicenter are $38.81^{\circ}$N, $127.22^{\circ}$E, 12.0km, and 7:42:51.4(local time), respectively. The average value of the local magnitude based on the Richter's definition from all the stations is 3.6 in $M_{L}$. This magnitude is smaller by 0.2 and 0.5 compared with magnitudes determined by KMA and KIGAM, respectively.

A Study on the Legal System of Village Enterprises in the United States and Japan (미국과 일본 마을기업의 법 제도에 관한 연구)

  • Du, CheongLin;Kwon, Ju-Hyoung;Choi, Ho-Gyu
    • Industry Promotion Research
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    • v.5 no.3
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    • pp.11-22
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    • 2020
  • Recently, developed countries have been suffering from a weakening sense of community due to low birthrate, aging population, rapid population movement, rapid urbanization, and industrialization. As a result, participation in local autonomy of residents in advanced countries such as the U.S. and Japan is forming community organizations at the regional level. The purpose of this study is to study the legal system of American and Japanese village enterprises. We would also like to analyze the legal system of village enterprises in the United States and Japan and examine the examples of the legal system of village enterprises in the United States and Japan. Specifically, the first is to consider the concept, background, and type of village enterprise based on prior research. Second, review the institutional characteristics of American and Japanese village enterprises. Third, I would like to analyze the cases of legal systems for village businesses such as Seattle City in the U.S. and Setaga Baseball in Tokyo, Japan. Fourth, suggest implications according to the results of the study. The results of the study suggested the following. First, the village development project should be set up and subdivided into dedicated administrative organizations. This should establish a segmented administrative organization system to support village development by establishing branch offices to support administrative services tailored to each region. Second, the village-building project should secure independent financial resources. In other words, there is an excuse to seek ways to continuously secure independent funds without relying on the administration financially for the village development project. Third, village-building should be carried out in phases. The government should support the activities of residents and promote continuous projects through phased project implementation. Fourth, a foundation must be laid for the universities and specialized high schools in the community to operate programs for regional innovation, such as social innovation.

Understanding Lacan's Psychology through the Mathematical Concepts and its Application (수학적 개념을 통한 라깡의 심리학에 대한 이해와 그 응용)

  • Kim, Jae-Ryong
    • Communications of Mathematical Education
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    • v.28 no.1
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    • pp.45-55
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    • 2014
  • Lacan gives an explanation on our real actual world by the concepts the "Real", the "Imaginary" and the "Symbolic". Although this three registers are not far from each other, they never can be unified. Among animals, only human has interest in the "truth". The concept of truth is discussed and debated in several contexts, including philosophy and religion. Many human activities depend upon the concept, which is assumed rather than a subject of discussion, including science, law, and everyday life. Language and words are a means by which humans convey information to one another, and the method used to determine what is a "truth" is termed a criterion of truth. Accepting then that "language is the basic social institution in the sense that all others presuppose language", Lacan found in Ferdinand de Saussure's linguistic division of the verbal sign between signifier and signified a new key to the Freudian understanding that "his therapeutic method was 'a talking cure'". The purpose of this paper is to understand Lacan's psychology and psychoanalysis by using the mathematical concepts and mathematical models, especially geometrical and topological models. And re-explanation of the symbolic model and symbols can help students understand new ideas and concepts in the educational scene.

Evaluation of Seed Vigor and Morphology by Varietal Difference of Sorghum (Sorghum bicolor (L.) Moench) (수수의 종자형태 및 발아세 평가)

  • Jeon, Seung-Ho;Yoon, Dong-Kyung;Oh, Seung-Ka;Lee, Eun-Jung;Lee, Hyoun-Jun;Lee, Byung-Jin;Jung, Ki-Youl;Cho, Young-Son
    • KOREAN JOURNAL OF CROP SCIENCE
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    • v.59 no.4
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    • pp.457-462
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    • 2014
  • This study was conducted to evaluate basic seed characteristics such as morphological characteristics and various seed vigor using 4 sorghum varieties, Nampungchal, Donganme, Hwanggeumchal and Whinchal. No difference was shown in morphological characteristics of the varieties except that the width. Whinchal has bulb-shaped seed, while the other varieties have oval-shaped seeds. The seed coat color of Whinchal is obviously different from those of the other varieties; especially, Nampungchal and Hwanggeumchal are not glossy. Germination rate were Hwanggeumchal > Nampungchal > Donganme > Whinchal in the order of higher rate in standard germination tests and cold germination test. In the ageing test, Donganme showed the lowest 15% decrease in comparison with the standard cultivar. Electric conductivity (EC) has negative correlation with standard germination tests, cold germination test and accelerated ageing test. In the percentage of emergence (PE), Hwanggeumchal was the highest 85.7% which was more than 40% to the lowest Whinchal. Mean emergence time (MET) showed significant difference between the varieties; Whinchal showed the slowest 6.0 days.

만덕봉 일대의 자원식물상과 식생

  • 박완근
    • Korean Journal of Plant Resources
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    • v.10 no.1
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    • pp.64-85
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    • 1997
  • This study was to establish the floristic composition and vegetation of resources vascular plants of Mt. Mandukbong(1,035.3 m; $128^{\circ}$54'24'E, $37^{\circ}$36'53'N). This work were investigated during the period of 1996. Resources vascular plants were composed of 97 families, 298 genera, 406 species, 70 varieties and 8 formae, Totaling 484 taxa. Among the investigated resources plants. 15 taxa(2.6%) were Korean endemic species. The forest were comparatively well conservated by Pteridophyta calculation(Pte-Q), 1.1 Useful of resources plants were Edible source(46.7%), Pasture source(37.2%), Medicinal source(35.5%), Ornamental source(12.1%)and Timber source(5.9%) respectively. The forest vegetion was classified into 1 order, 1 alliances, 1 suballiances and 4 communities; Rhododendro - Quercetalia mongolicae Kim 1990 Lindero - Quercion mongolicae Kim 1990 A. Typical community B. Quercus variablilis - Quercus mongolica Community Callicarpo - Quercenion serratae Kim 1990 C. Carex humilis v. nana - Pinus densiflora Community D. Juglans mandshurica - Urtica angustifloia community

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A Performance Evaluation of Diagnostic X-ray Unit Depends on the Hospitals Size (병원 규모별 진단용 X선 발생장치의 성능 평가)

  • Park, Ju-Hun;Im, In-Chul;Dong, Kyung-Rae;Kang, Se-Sik
    • Journal of Radiation Protection and Research
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    • v.34 no.1
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    • pp.31-36
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    • 2009
  • The purpose of this study is to measure the tube voltage, the tube current/volume, exposure time and exposure dose of diagnostic X-ray unit in each doctor offices, hospitals and general hospitals for evaluating the performance of such device, to learn the method and technology of its measurement and to suggest its importance. Research subjects were total 30 X-ray units and divided into groups of 10 X-ray units each. The tube voltage, the tube current/volume, exposure time and exposure dose were measured using percentage average error, and then reproducibility of exposure dose was measured through calculating coefficient of variation. The results are like followings; The tube voltage correctness examination showed that incongruent devices among total 30 X-ray units were 5 devices (16.7%). The tube current correctness examination showed that incongruent X-ray units were 3 devices (10.0%). The tube current volume correctness examination showed that incongruent X-ray units were 4 devices (13.3%). Finally, according to exposure time correctness examination, incongruent X-ray units were 5 devices (16.7%) and according to reproducibility examination of exposure dose, incongruent X-ray units were 7 devices (23.3%). Above results showed serious problem in performance management based on management regulation of diagnostic X-ray unit; it means that regular checkout and safety management are required, and as doing so, patients will be able to receive good quality of medical service by the reduction of radiation exposure time, image quality administration, unnecessary retake and etc. Therefore, this study suggests that the performance of diagnostic X-ray units should be checked regularly.

Development of Performance Indicators Based on Balanced Score Card for School Food Service Facilities (균형성과표(BSC)개념을 적응한 학교급식 운영성과 측정지표 개발)

  • Kwak, Tong-Kyung;Chang, Hye-Ja;Song, Ji-Yong
    • Korean Journal of Community Nutrition
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    • v.10 no.6
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    • pp.905-919
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    • 2005
  • This study raised the necessity of developing performance indicators for measuring the management efficiency and effectiveness of school food service, and as a means of helping its implementation, a balanced score card (BSC) approach developed by Norton and Kaplan was adopted. This study established BSC in seven phases through literature: Phase 1 Defining a school food service and the scope of working activities, Phase 2 Establishing the vision of a school food service, Phase 3 Setting strategic goals, Phase 4 Identifying critical success factors (CSFs), Phase 5 Developing Key Performance Indicators (KPIs), Phase 6 Extracting cause and effect relationship, and Phase 7 Completing a preliminary BSC. The preliminary BSC was fumed into a survey, which was administered to food service related people working at the Office of Education and School Food Service including 16 offices,209 dietitians, 48 school administrators both from self-operated and contract-managed, and 9 experts in areas related to school food service. They were asked questions about strategies from 4 different perspectives,12 CSFs, 39 KPls, and the cause and effect relationships among them. As a result, among the CSFs based on 4 different perspectives, all factors other than ' zero sum on profit/loss ' from the financial perspective turned out to be valid. In terms of KPIs, manufacturing cost percentages, casualty loss count/reduction rates, school foodervice participation rates, and sales goal achievement rates were found to be valid from the financial perspective, while student satisfaction index, faculty satisfaction index, leftover ratio, nutrition educational performance count, index of evaluating nutrition education, customer claim count/reduction rate, handling customer claim count/reduction rate, and parent satisfaction index were found to be valid from the customers' perspective. Besides, nutritional requirement sufficient ratio, nutritional management score, food poisoning outbreak count, employee safety accident count, sanitary inspection assessment index, meals per labor hour (productivity index), computerization ratio, operational management index, and purchase management assessment index were also found to be valid from the perspective of internal business processes. From the perspective of innovation and learning, employee turnover ratio/rate of absenteeism, annual education and training count, employee satisfaction index, human resource management assessment index, annual menu-related customer feedback, food service information index for employees and parents/schools were also found to be valid. The significance of this study is to present indices for measuring overall performance of school lunch food service operations without putting any limitation on types of school food service management, and to help correctly assess the contribution of the current types of school food service management to schools and students. (Korean J Community Nutrition 10(6) : $905\∼919$, 2005)

Habitat Environment of Eleutherococcus senticosus Max. at Mt. Deokyu (덕유산 가시오갈피 자생지의 생육환경)

  • 박문수;김영진;박호기;김선;김규성;장영선
    • KOREAN JOURNAL OF CROP SCIENCE
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    • v.41 no.6
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    • pp.710-717
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    • 1996
  • To obtain the basic informations on the farm cultivation of Eleutherococcus senticosus Max., field survey of the native habitat in Mt. Deokyu such as weather, soils, vegetation and growth was carried out. The habitat of E. senticosus is situated at 127$^{\circ}$ 45'E, 35$^{\circ}$ 52' N in Mt. Deokyu where the elev-tion ranges from 1,050 to 1,300 meters above the sea level. Mean annual temperature forecasted around the habitat was 5.8$^{\circ}C$, mean maximum temperature in August, 24.6$^{\circ}C$ ; mean minimum temperature in January, -13.5$^{\circ}C$ and relative humidity during the growth periods, over 95%. To divide the area according to climatic conditions was classified cool temperature and humid rain forest zone. In another view, it belonged to deciduous broad-leaf forest zone and soil texture was sandy loam with dark brown gravels. Acidity and P$_2$O$_{5}$ content of soil represented pH 5.2~5.6 and 10ppm, respectively. The growth of E. senticosus was poor under the low light intensity(relative 20% of full sun-light) at the growing place of the habitat and the propagation was conducted by root sucker. The natural vegetation was consisted of big trees, 3 species; shrubs, 8 species and herbs, 4 species.

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