• Journal of the Korean Society for information Management
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• v.20 no.3
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• pp.261-276
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• 2003

Seoul City has been operating 17 public libraries to bridge the digital gap in the information society. Digital collection that has used recently, is providing various information services and information sources such as Internet. DVDs, satellite broadcasts and plan to offer service with more contents in the near future. In an attempt to facilitate the use of digital archives in public libraries in Seoul, this study thus applies marketing strategy to Electronic Information Center in the S Library and techniques can contribute a dynamic approach to total strategy development for library professionals that will ensure effective management and the achievement for their goals.

• Journal of Korean Library and Information Science Society
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• v.38 no.2
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• pp.399-430
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• 2007

According to the changing of user and service environment, one of countermeasures that introduction of team-based organization is increasing gradually in the university library. This study was conducted to suggest the efficient ways of assessing team effectiveness which is increasing gradually in the university library. The finding indicated that assessment of team effectiveness was shown large differences according to the working level and individual's working duration. In addition, activated communication and capacity of team-based organization were the most effectible factors on the team effectiveness. So that, for maximizing the team effectiveness, this study might be applicable to any strategy which seek to activate communication methods(within - and between team) those are directly effecting on purpose setting, conflict resolution and suggest suitable team-based organization model for University library's characteristic and purpose through improving on the capacity of team system.

• Journal of the Korean Society for information Management
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• v.34 no.4
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• pp.273-292
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• 2017

This paper aims to develop an evaluation model for library mobile services in terms of service quality. First, a literature review of the service quality evaluation model and the mobile library service evaluation was conducted. Then, based on the analysis, the evaluation model consisting of 4 quality dimensions, 10 quality factors, 39 quality measurement items was developed. Delphi method was applied to verify the validity of the model. Finally, a final model consisting of 4 quality dimensions, 9 quality factors, and 37 quality measurement items was derived. The evaluation model proposed in this study can be used as a measure of library mobile service quality and can be used as a guideline for improvement of library mobile service.

• Journal of the Korean Society for Library and Information Science
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• v.49 no.1
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• pp.89-111
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• 2015

The purpose of this study is to review recent academic studies on the service quality evaluation of libraries in Korea and to derive from research trends and several suggestions. This paper compared and analyzed service quality evaluation models in the field of library and information science and management science. This study also conducted comparative analysis of academic journal articles on 'service quality evaluation models of digital libraries'(2002~2007) and 'service quality evaluation of libraries'(2009~2014) in Korea.

• Journal of the Korean Society for information Management
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• v.28 no.1
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• pp.263-283
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• 2011

Business Intelligence(BI) is being used by the individuals who make decisions for management. Dashboard supports business intelligence by visualizing data, information, and knowledge so that they can be grasped at a glance. In this study, applications of dashboard were analyzed in the ARL libraries websites. Furthermore, the study suggested methods to establish and use the information system of the business intelligence and dashboard on the academic library websites in Korea. The findings of this study are expected to serve as the basic data to utilize the business intelligence and dashboard as a tool with which Korean academic libraries can demonstrate their value to the stakeholders in the academic community.

• Journal of Information Management
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• v.40 no.1
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• pp.1-27
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• 2009

The study investigated the indicators for information service system performance measurement through the review on the related literatures, and developed 16 indicators for the performance measurement in 4 areas of library visit, lending, reference service and user instruction, and electronic service. And then with the indicators, the study surveyed 6 academic libraries including each 2 of large, middle, and small sized academic libraries. Based on the survey results, the study made a proposal for the application of performance indicator and the improvement of information service system performance.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.34 no.1
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• pp.189-207
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• 2023

This study focused on the public library evaluation indicators in 2022 to examine the changes and improvement recommendations. In addition, this study analyzed the results of changes in the proportion between the qualitative and quantitative evaluation. Eventually, there was a comparison between the current and previous evaluation outcomes. Furthermore, we examined the effectiveness of the current evaluation groupings of libraries. Then, we tried to discover new quantitative evaluation variables that affected the evaluation score calculation. Finally, we proposed a method for estimating variables through standardization and individualization, as well as a scheme to encourage the voluntary participation of public libraries in the evaluation.

• Journal of the Korean Society for information Management
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• v.32 no.4
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• pp.137-165
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• 2015

This study aimed to investigate the period-specific changes (Library 1.0, Library 2.0, Library 3.0 Period) of job factors and performance features in academic libraries. For this, the study categorized an academic library's job into five dimensions: 1) library administration 2) collection development and management 3) information organization 4) information services and 5) information system development and management, After the categorized library's job was defined in detail, the Delphi survey was conducted twice on librarians and professors of library and information science. The result showed that there were many changes in job factors and performance features in academic libraries towards the period of library 2.0 characterized by user participation, sharing and openness and into library 3.0 characterized by social network and semantic web. Library 3.0 is likely to bring about a significant change in user services with ever changing technological advances stemming from library 2.0, such as mobile services, RFID and NFC etc. The finding of the study suggest that library systems need to be continually upgraded in the period of library 3.0.

• Journal of the Korean Society for information Management
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• v.27 no.3
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• pp.241-264
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• 2010

This study aimed to construct the Library Map Information System(LMIS) based on the Wiki theory of Web 2.0. We built this system because there was no collective source of information about every library in the world. Also, this system was developed to provide a library location information service by mashing-up with the Google Map. Through this study, the metadata applied to the newly constructed system was developed by using the Delphi method. A total of 13 experts including librarians of schools, public, academic, special, and national libraries as well as LIS faculty members and researchers, were commissioned as Delphi experts. Through three rounds of a Delphi survey analysis, the addition, modification, and deletion of the initial metadata elements was accomplished, and then the library contact/location information, library information, collection information, and event information was proposed. The metadata for LMIS was organized into four sectors and then 49 elements, each assigned to a sector.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.1
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• pp.155-175
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• 2008

This study suggests the application of library assisted instruction(LAI) by analyzing Japanese social studies text-books that are configured for the library assisted instruction and cooperative instruction. The results of the analysis found that the use of a variety of materials and curriculum integrated skills instruction is reflected in the social studies text-books in Japan. Based on the results, this study suggested the strategies of the application of library assisted instruction(LAI) in three separated proposals. revision of related laws, organizational joint between teacher librarian and subject teachers, textbooks development for Information literacy instruction.