• Title/Summary/Keyword: 도서관 이용자의 사용성

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A Study of the Recognition Regarding the Influence of Public Library Service to Quality of Life (공공도서관 서비스가 이용자의 삶의 질에 미치는 영향력에 대한 인식 조사 연구)

  • Noh, Younghee;Park, Yang-Ha
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.28 no.1
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    • pp.45-77
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    • 2017
  • Measurement of quality of life is a concept studied in the field of administration, economy and society. And It is a standard of measuring performance of government. Recently, in governments and global society, QoL (Quality of life) index is used to reflect overall development degree. National policy and service effectiveness measurement using QoL index is more persuasive when it is combined with 'Bottom-Up Spillover Theory'. This study applied "National Quality of Life Index", the object QoL index used by National Statistical Office to see if the library service is recognized to actually have influence on the quality of life, and furthermore, see the difference of quality of life improvement recognition by user and quality of life improvement degree recognized by the librarian. "Recognition regarding shortage of time" was the highest index, and "concentration of fine dust" was the lowest. Regarding the recognition difference between librarian and user, it showed signifiant difference in 13 index, while the recognition difference by gender showed difference in 5 index, difference by age was 23, difference by residence was 14, and difference by number of visits to library was 9.

Digital Reference Service : Directions for Promotion (디지털참고봉사의 이용 활성화 방안)

  • Chang, Hye-Rhan
    • Journal of Korean Library and Information Science Society
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    • v.35 no.4
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    • pp.215-228
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    • 2004
  • Discussion on the use of the library service should be based on both theoretical research and practical experiences. To increase the usage level of digital reference services in Korea, various aspects of the promotion, including latent user profile, publicity, site accessibility, and evaluation are examined, based on the previous research and overseas successful approaches. Results revealed useful information for planning and implementation.

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Comparison of the Users' Assessment about Internet and OPAC Based on Toolbar (툴바 제공에 의한 인터넷과 OPAC의 이용자 평가 비교연구)

  • Lee, Hyun-Sil
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.21 no.2
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    • pp.145-157
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    • 2010
  • University library users prefer the internet to OPAC, when they search for information. It is necessary to develop interface of OPAC that is nearly as convenient as the internet. This study provides users with University Library Toolbar which is one of the ways to implement Web 2.0, and proved that OPAC is also a convenient and useful searching tool by offering the toolbar. In addition, the causes of the preferences of the internet sites surveyed for this study and the point shown in the comparison between the internet and OPAC are going to be essential materials to implement more convenient OPAC and Library 2.0.

A Study on the Use of Book Numbers in the National Libraries and Regional Central Libraries in Korea (국가도서관과 지역대표도서관의 도서기호 현황 분석 및 개선방안에 관한 연구)

  • Chung, Yeon-Kyoung;Chang, Yun-Mee
    • Journal of the Korean Society for information Management
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    • v.29 no.3
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    • pp.79-97
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    • 2012
  • The purpose of this study was to investigate the current status of assigning book numbers and the perceptions of librarians who assign the book numbers at two National Libraries, nine Regional Central Libraries and Jeongdok Public Library in Korea. Based upon the analysis, a better method to assign book numbers for the libraries was suggested. The most serious problem was the length of the book numbers due to the duplication of book numbers and lack of intuitiveness. Therefore, this study suggested a user-oriented way of assigning book numbers based upon combining the name of the author and the year of the publication.

The Study on the Activation of Public Library Services Utilizing Twitter (트위터를 활용한 공공도서관 서비스 활성화 방안 연구)

  • Oh, Eui-Kyung
    • Journal of Information Management
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    • v.43 no.2
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    • pp.133-150
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    • 2012
  • This study showed the activation of public library services utilizing twitter. Top five American public library twitter's 1,373 tweets collected, analyzed by content types and examined applicability into public library services. Based on the results, it suggested that public library services can be activated by auto-tweeting informations within home page, re-tweeting of timely informations, generating HASH tag, using diverse social medias, active re-tweeting/replying, and utilizing twitter programs such as twit-bot. Finally, the study proposed that evaluations about twitter services such as satisfaction survey should be carried out.

A Study on the Improvement in Statistical Indicator of Public Library (공공도서관 통계지표 항목 설정의 개선방향에 관한 연구)

  • Cho, Hyun-Yang;Kim, Hong-Ryul
    • Journal of Korean Library and Information Science Society
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    • v.43 no.4
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    • pp.427-450
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    • 2012
  • This study was to propose an improvement direction in statistical indicators of public libraries to collect objective data from such libraries. This improvement direction was made by deriving from countable factors at the library. These were selected from various parts of the library sectors, such as the library-related laws, public library standard of our country, and statistical indicators of IFLA and other major countries. Also The these statistical indicator was compared to the current statistical indicator of public library in Korea. The results will be able to develop new draft of statistical indicator, which can be used in understanding the present situation of public libraries.

A Study on Digital Reference Services in an Educational Research Library: Focusing on Types of Questions Among Subareas of Education (교육학분야 전문도서관에서 제공되는 디지털참고정보서비스에 관한 연구 - 하위주제영역별 이용자의 질문유형을 중심으로 -)

  • Lee, Myeong-Hee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.20 no.4
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    • pp.51-65
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    • 2009
  • This study attempted to investigate users' information needs in an educational research library, which delivers web-based digital reference services to library users, by analyzing reference questions asked by remote users. A total of 242 questions from two electronic bulletin boards was examined in terms of 6 types of questions asked and 23 subareas of education. The study found that 56.1% of reference questions on the library bulletin board were pure reference questions in curriculum, textbooks and teaching & instruction. Suggestions for effective use of digital reference services were made: easy access to menu services, use of web forms, development of digital reference systems providing search functions and response functions.

A Study on the Current State of the Library's AI Service and the Service Provision Plan (도서관의 인공지능(AI) 서비스 현황 및 서비스 제공 방안에 관한 연구)

  • Kwak, Woojung;Noh, Younghee
    • Journal of Korean Library and Information Science Society
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    • v.52 no.1
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    • pp.155-178
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    • 2021
  • In the era of the 4th industrial revolution, public libraries need a strategy for promoting intelligent library services in order to actively respond to changes in the external environment such as artificial intelligence. Therefore, in this study, based on the concept of artificial intelligence and analysis of domestic and foreign artificial intelligence related trends, policies, and cases, we proposed the future direction of introduction and development of artificial intelligence services in the library. Currently, the library operates a reference information service that automatically provides answers through the introduction of artificial intelligence technologies such as deep learning and natural language processing, and develops a big data-based AI book recommendation and automatic book inspection system to increase business utilization and provide customized services for users. Has been provided. In the field of companies and industries, regardless of domestic and overseas, we are developing and servicing technologies based on autonomous driving using artificial intelligence, personal customization, etc., and providing optimal results by self-learning information using deep learning. It is developed in the form of an equation. Accordingly, in the future, libraries will utilize artificial intelligence to recommend personalized books based on the user's usage records, recommend reading and culture programs, and introduce real-time delivery services through transport methods such as autonomous drones and cars in the case of book delivery service. Service development should be promoted.

How Do People Evaluate a Web Site's Credibility (이용자들의 웹 사이트 신뢰성 평가 방법에 관한 연구)

  • Kim, Young-Ki
    • Journal of Korean Library and Information Science Society
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    • v.38 no.3
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    • pp.53-72
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    • 2007
  • The Internet is now an integral part of the everyday lives of a majority of people. They are demanding web sites that offer credible information - Just as much as they want sites that are easy to navigate. But the online reality today is that few Internet users say they can trust the web sites that have products for sale or the sites that offer advice about which products and services to buy. Users want the web sites they visit to provide clear information to allow them to judge the site's credibility. Users want to know who runs the site; how to reach those people; the site's privacy policy; and how the site deals with mistakes. In the eyes of users all sites ate not equal. Users have different credibility standards for different types of sites. For news and information sites users want advertising clearly labeled as advertising. And users want the site to provide a list of the editors responsible for the site's contents, including the editor's email address. For e-commerce sites, user expectations and demands are just about as high as they can be. They say that it is very important that these sites provide specific, accurate information about the site's policies and practices.

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A Study on the Library 2.0 Service From a Information Ecosystem View Point (정보생태계 관점에서 본 도서관 2.0 서비스의 연구)

  • Lee, Soo-Sang
    • Journal of the Korean Society for Library and Information Science
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    • v.42 no.2
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    • pp.29-49
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    • 2008
  • Library 2.0 stands for the term which suggests the changes in library's services. Library 2.0, the term, was first appeared in 2005 and have studied as a meaningful model for library services. The majority was related to the definition of basic concepts, overview of best practices, and case study for individual implementation. There are three goals of this study which is distinguished from other library 2.0 studies. First, I have surveyed various types of services and classified into three groups. Second, I have examined the properties viewed in this light of content, user, and manager. Third, I have propose a new conceptual model of a information ecosystem which thinks the library 2.0 collectively.