• Journal of Korean Library and Information Science Society
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• v.37 no.3
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• pp.193-208
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• 2006

The customer satisfaction. which is close with the loyalty, rate of disconnection and re-purchase and the new customer creation is important in point of the enterprise performance measurement system. There have been a number of studies that applied different models in other to assess the customer satisfaction of public and non-public area. But the general evaluation models which are existing can't consider the discrimination characteristic of different types of products or services. And these models didn't reflect the quality of the Internet environment of the public library service which appears newly. This study delved into literature of library service and customer satisfaction evaluation and suggest the classification system of public library service and the evaluation model of customer satisfaction for public library.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.19 no.1
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• pp.61-87
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• 2008

There is a close relationship between indicators of statistics and performance measurement in international standards, working sections and the data items similarity in academic libraries. However, this co-relationship between statistics and measuring performance in the Korean academic library is not related to each other in terms of designing or usage. In order to prove this, the co-relationship between indicators of statistics and performance measurement has been researched based on applications of international standards and data. The international result shows 45% of overlapping in statistical and measuring performance indicators. However, there is only 14 to 26% of the co-relationship in existing statistics and performance measurement in Korea. A considerable improvement of the co-relationship between the indicators has newly been found. Therefore, in developing online system of academic library statistics, it is essential to provideinclusive information between indications of statistics and performance measurements.

• Journal of Korean Library and Information Science Society
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• v.42 no.3
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• pp.25-44
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• 2011

The purpose of this study is to analyze academic research trends of the library management in Korea and to suggest its outcomes and limitations. For this purpose, the study analyzed a total of 2,567 papers from 2001 to 2010 at the five authorized journals of the National Research Foundation of Korea. As a result, library management papers were occupied by about 21.8%(560 papers) of the total paper. The sub categories showed a high performance in library management research were general management, policy and system, human resource management, measurement and evaluation. However, the organization and budget management, building and facility, marketing and PR were very weak in the research performance.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.24 no.3
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• pp.135-156
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• 2013

In recent years, universities as higher education institutions have counted upon social accountability that assure their educational performance and quality. University assessment accreditation are being used internationally as a means to ensure the accountability. Current trends in American accreditation standards emphasize student learning outcomes such as problem solving, critical analysis, creativity instead of inputs such as physical and human resources. Also, American accreditation standards underscore the importance of information literacy as a learning outcomes. The purpose of this study is to compare and to analysis accreditation standards of Korea and American in the view point of library and information literacy. This study suggest basic directions how to apply these information literacy in accreditation standards of Korea. The accreditation standards of Korea need to reflect information literacy in terms of to enhance learning outcomes. In particular, this accreditation standards has to include collaboration between librarian and faculty within standard for accreditation.

• Journal of the Korean Society for information Management
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• v.40 no.2
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• pp.1-31
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• 2023

The purpose of this study is to evaluate and analyze the performance of major reading culture promotion projects implemented in Goyang City, in preparation for the establishment of the 2nd Comprehensive Reading Culture Promotion Plan in Goyang City. To achieve this research objective, this study analyzed various literature and statistical data, identified the reading culture environment in Goyang City, and determined whether major projects implemented according to the 1st Comprehensive Reading Culture Promotion Plan established in 2017 were promoted. In addition, a survey was conducted among librarians in Goyang City by constructing a questionnaire to evaluate the promotion performance of actual relevant projects. Then, by aggregating the data on the reading culture environment in Goyang City, the evaluation results of the reading culture promotion projects obtained from the survey among librarians, and the results of the opinions on the reading promotion projects of the reading surveys of Goyang citizens in the previous relevant study, six major policy directions were proposed to be considered in the establishment of the 2nd Comprehensive Reading Culture Promotion Plan in Goyang City.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.15 no.1
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• pp.69-89
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• 2004

The purposes of this research are to grasp the actual conditions regarding management of Korean public libraries and to develop the rationalized guidelines for future-oriented policy which should be realized by the government authorities. According to the result of evaluation, it is analyzed that the regional differences of evaluation scores has grown worse, and a chronic problems such as staff shortage, old facilities, lack of budget has been continued repeatedly for 6-years. Moreover the result of evaluation was utilized as a guideline of the policy development on public libraries in the knowledge-based society, based in the evaluation for the management of public libraries in general.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.1
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• pp.243-271
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• 2007

This study aims to identify challenges faced by the schools participating in the 2006 School Library Revitalization Project so as to incorporate them in the next Year's plan, which is the last rear of the Phase one of the project, as well as in designing the phase two. By doing so, it seeks to contribute to enhancing effectiveness of the School Library Revitalization Project conducted by the Ministry of Education and Human Resources Development(MOEHRD), the Republic of Korea.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.2
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• pp.181-200
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• 2011

This study purposed to evaluate a youth reading promotion program that is designed and operated by the National Library for Children & Young Adults. The study specifically assessed the '1318 Bookworm Program' by conducting an in-depth survey and a focus group interview for school librarians who had participated in the program between 2007 and 2010. According to the study findings, the program participants were highly satisfied with the program outcomes. The librarians believed that the program brought positive effects on the cognitive, emotional, and social developments of the participated teens. Among the 1318 program operation process, namely designing, planning, and implementation, both planning and implementation processes were the determining factors for the outcome satisfaction. Finally, study participants expressed the needs for increasing the number of the certified professional school librarians active in the field, expanded organization structure, and further research on youth reading promotion programs in order to facilitate the program support and to enhance its efficiency. They also suggested diversified program contents development and the dissemination of manuals for youth reading promotion programs.

• Proceedings of the Korean Society for Information Management Conference
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• 2005.08a
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• pp.393-400
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• 2005

기관 리포지토리에 대한 개념적 평가모형을 개발하기 위하여 국내외 기관 리포지토리에 대한 문헌연구를 통하여 평가요소를 도출하였으며, 도출된 평가 요소들이 도서관 업무 현장에서의 적용가능성과 타당성을 검증하기 위하여 전국 7개 대학도서관을 대상으로 사례연구를 실시하였다. 연구결과, 4개 평가영역과 29개 평가지표로 구성된 평가모형을 개발하였다.

• Journal of Korean Library and Information Science Society
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• v.44 no.2
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• pp.77-95
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• 2013

This study was to investigate the usefulness of the measures of the Korean Public Library Operation Assessment. The analyzed data were collected through a fulfillment degree of the evaluation indicators and the opinions of librarians for public libraries evaluation indicators. Same time, the comparative analysis of public library statistical indicators and evaluation indicators was performed. Based on the results of the analysis, I was selected assessment items that need to delete and modify. The improvements proposed in this study will provide a direction for the improvement of the Korean Public Library Operation Assessment. And may be applied to improve the process of the public library evaluation.