• Journal of the Korean Society for information Management
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• v.19 no.4
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• pp.258-296
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• 2002

This study is to consider varying factors of jnternal/external informational and operational environments in libraries, and develop a new evaluation indicators for university libraries in digital environments. The main research results are as follows. First, the results through the Delphi method that was to adopted to verify evaluation items and indicators determined by the literature review show that the repressed values for each evaluation category is greater than 3.00, overall average is 4.02, and standard deviation is ranged from 0.40 to 0.62 for each category. This means that the evaluation indicators are valid. Second, the factor analysis was performed to verify .the construct validity of evaluation indicators. As a result, the cumulative variance of evaluation indicators consisting of 11 dimensions per factor is 72.733%. In turn, this result shows that the validity of these indicators is very reliable. Third, t-test and one-way ANOVA are performed within significance probability 0.05 in order to verify differences in each librarians point of views for the degree of importance in evaluation indicators. Based on the Delphi study and our own analysis, we developed a new evaluation indicators that consists of 7 evaluation categories, 35 evaluation items, and 92 evaluation indicators.

• Journal of the Korean Society for Library and Information Science
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• v.48 no.3
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• pp.303-334
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• 2014

This study aims to develop standard indicators and methodology for college & university libraries' evaluation based on the agreement among various stake-holders, then suggests a new evaluation system. For the goal, we identify purposes and required conditions, then develop indicators for the evaluation through open-ended interviews, a questionnaire survey, and focus group for reaching an agreement on the included indicators among the stake-holders, finally we construct the overall evaluation structure and weighting system. The overall structure is developed based on process-centered approach, then both the internal and functional viewpoint and external and service-oriented viewpoint are considered. The weighting system is based on the balance among the process categories, such as resources, process, and output elements. Additionally, we suggest methodology for the evaluation and annual improvement process for ongoing improvement of the evaluation system. We expect that the results from this study will contribute not only to the evaluation activities but also to active discussions on library performance and its predictor factors.

• Journal of Korean Library and Information Science Society
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• v.32 no.4
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• pp.45-75
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• 2001

University library is more than just a collection. In other words, it is an access point and gateway to a world-wide information. Therefore, the evaluation of hybrid library and information services should be recognized an essential management activity. The goal of this study is to develope a new evaluation model for Korean university libraries, based on the analysis of existing models and perception level of the shakeholder groups. As result of statistical analysis, the study suggested six evaluation domains, thirty-seven indicators, and the relative importance (weight) and measure criterion.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.2
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• pp.279-294
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• 2011

This research reports the results from the pilot evaluation of academic libraries in Korea conducted from September through November 2010 to test the applicability and feasibility of an evaluation model and evaluation indicators developed by this research team. In the first and second stages of this pilot evaluation, quantitative and qualitative indicators were respectively used, and in the third stage a survey for user satisfaction was conducted. Out of 58 applicants which applied for this evaluation, a total of 9 libraries were selected as excellent libraries for each group classified according to the size of a library(large, medium, and small) in 3 areas of specialization and 1 library was awarded the best performed library. Despite such limitations as the use of experimental indicators and a pressing schedule, there were some positive effects including the use of formal statistics, an objective assessment of current status of academic libraries, and the improved interest of university administration in academic libraries.

• Journal of the Korean Society for Library and Information Science
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• v.31 no.4
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• pp.165-186
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• 1997

Based on the results of previous evaluation studies, a quality based evaluation model applicable to academic libraries in Korea was developed. Focusing on output measures, 25 indicators in 7 catagories are defined. For each indicators, data collection method along with measuring process is established. And norms and evaluation scales are also provided. The concluding section suggests several areas for implementation and future research.

• Journal of the Korean Society for information Management
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• v.21 no.2
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• pp.45-67
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• 2004

The purposes of this study are to compare and analyze the evaluation indicators for selection of journal suggested by scholars and organizations and to prepare theoretical background for the ideal model to meet opposing paradigms of collection management in academic libraries. A web survey method was employed to investigate applications of various selection criteria (27 for printed and 37 for electronic academic Journal) from the top 40 academic libraries in Korea. In addition, data were analysed statistically using factor analysis, t-test, Analysis of Variance(ANOVA), and Spearman's Rank Oder Correlation. The mean ranking for 9 evaluation indicators for printed were as follows: subscribing volumes per departments, degree of use, selection authority, electronic/print bundle, ISI impact factor, Internationality and reputation, costs for subscription, ILL ＆ DDS, space considerations for printed materials. But, 11 evaluation indicators for electronic were as follows : costs for subscription, accessibility, electronic/print bundle, consortia, selection authority, access expandability, subscribing volumes per departments, scholarly features of the university, ISI impact factor, ILL ＆ DDS, internationality and reputations.

• Journal of Information Management
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• v.40 no.1
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• pp.1-27
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• 2009

The study investigated the indicators for information service system performance measurement through the review on the related literatures, and developed 16 indicators for the performance measurement in 4 areas of library visit, lending, reference service and user instruction, and electronic service. And then with the indicators, the study surveyed 6 academic libraries including each 2 of large, middle, and small sized academic libraries. Based on the survey results, the study made a proposal for the application of performance indicator and the improvement of information service system performance.

• Journal of the Korean Society for information Management
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• v.38 no.4
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• pp.25-46
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• 2021

This study proposed the improvement in the evaluation systems and indicators of small libraries, by analyzing the evaluation indicators of the current small libraries, domestic and foreign ones and domestic other institutions, and gathering opinions from managers of them and experts belonging to related groups, in order to enhance the management quality of small libraries and strengthen the independence of them, based on the evaluation on the activation and substantiality of them. The evaluation systems proposed by this study is divided into Track 1 evaluating small libraries and Track 2 evaluating local governments. The evaluation indicators of small libraries was simplified by eliminating the indicators found from the statistics of Track 1 (small libraries). Track 1 consists of three evaluation areas in regard to the management of small libraries, such as library management, infrastructures and services, 8 evaluation items, 10 evaluation indicators, quantitative (a total of 100 points) and qualitative (a total of 120 points) evaluation. Track 2 consists of 2 evaluation areas in regard to the establishment and enforcement of small library policies and the support for small libraries, such as library management and infrastructures, 4 evaluation items, 5 evaluation indicators and quantitative evaluation (a total of 100 points).

• Journal of Korean Library and Information Science Society
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• v.55 no.3
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• pp.167-192
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• 2024

Gamification is an effective strategy to enhance the quality of academic library services by encouraging student engagement and participation. This study developed a design framework for the effective implementation of gamification in academic libraries. To this end, a framework based on the information literacy model was developed through a literature review, content analysis of Korean and international case studies, and in-depth interviews with five librarians of academic libraries. The framework outlines the design elements and game mechanisms to be considered at each stage of the process, including task definition, information search, collection, utilization, and integration. Additionally, performance indicators were established to measure the cognitive, emotional, and social impacts of gamification. This study is expected to serve as a foundation for the systematic implementation and evaluation of gamification in academic libraries, ultimately contributing to increased user participation and enhanced learning motivation.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.4
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• pp.113-134
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• 2007

This study deals with the role and responsibility of university library in multicultural society. For this purpose, centered the Chinese students in Pusan University, with internet questionnaire surveys on customer satisfaction to the current library portal service and set up a effective digital library evaluation model. In the meanwhile we borrowed evaluation methods and items from LibQUAL+ in part, a world wide famous model, and use Tsinghua University Library's evaluation statistic norms. To summarize the results of this survey, Chinese student's service satisfaction about Pusan University library is still fairly low. Undergraduate and graduate students(including doctor courses) group follows, undergraduates student's satisfaction level is lower than graduate. By analyzing simple satisfaction we can know that library portal service maintained low importance or influence to the user, to internet space user's satisfaction is a relatively high level. And compared with other dimension, statistic data show out that internet space user's satisfaction still maintained a relative high level.