• Journal of the Korean Society for information Management
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• v.20 no.2
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• pp.135-156
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• 2003

The purpose of this study was to provide suggestions for the effective management and user services of electronic journals in university libraries. In order to do that literature reviews, case studies, and survey questionnaires were conducted. The case studies involved six university libraries, which were analyzed based on accessing, cataloging and user services. Questionnaires consisting of forty-seven items in eight parts, including selection and subscription of electronic journals were distributed to the libratians who were in charge of managing electronic journals. Following an analysis on the survey, guidelines for effective management and user services of electronic journals were suggested.

• Proceedings of the Korean Society for Information Management Conference
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• 2006.08a
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• pp.41-48
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• 2006

도서관 품질 평가를 위한 척도로 개발된 라이브퀼 플러스(LibQUAL+)를 국내 대학도서관에 적용하여 분석을 시도하였다. 이용자 집단별(신분, 연령, 성별, 전공, 도서관 방문횟수, 도서관 홈페이지 접속 횟수) 사전 기대와 실제 인식 사이의 갭을 평가하고 그 원인을 분석하였다. 평가 후 실제 도서관 경영에 필요한 서비스 개선방안을 마련하고 이용자의 인식 향상 및 요구사항에 대처하기 위한 활동과 책무를 밝힘으로써 도서관 서비스 품질 평가를 수행하고, 그 방안을 마련하였다.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.12 no.1
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• pp.43-64
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• 2001

The purpose of this study was to measure performance of university libraries, especially investigating the components of service quality and their relationship to the customer satisfaction. The result of the statistical analyses is summarized as follows： The result of 5 point scale study shows the following degree of satisfaction in 55 components： timeliness of circulation, processing of fine. location of library, usefulness of retrieval system, library user education, speed of retrieval. number of terminals, and cleaning. On the other hand, shows the following degree of dissatisfaction in 55 components： speed of civil petitions, hour for program use, result of civil petitions, fixing of library user education, speed of retrieval, method of public relation, waiting time for Internet use, and use of the other library materials. Also. customers’matters of weight and importance was availability. learning facilities, suitable collections, circulation, and system of retrieval.

• Proceedings of the Korean Society for Information Management Conference
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• 2005.08a
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• pp.47-54
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• 2005

본 연구는 대학도서관을 중심으로 전자 정보서비스의 현황을 파악하고 이용자와 사서의 인식을 조사하여 도입 초기단계에 있는 국내 대학도서관에 온라인 실시간정보서비스의 운영방안을 제시하기 위한 목적으로 수행되었다. 이론적 연구와 실증적 연구에서 분석된 결과를 기초로 하여 계획, 정책, 실행의 측면으로 운영방안을 제시하였다. 서비스와 이용자의 특성을 고려한 계획과 기존 전자 정보서비스를 반영한 정책을 기반으로 효율적 교육 및 홍보와 평가를 통한 실행이 요구된다.

• Journal of the Korean Society for information Management
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• v.24 no.4
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• pp.323-344
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• 2007

The objective of this study is to move the initiative of children's electronic books from portal sites to libraries and to help improving libraries' information services through their systematic study. The present use state of an e-book site for children that is currently serviced by A-academic library was mainly analyzed for the study. The desirable acquisition policies were also suggested for the activation of the juvenile e-book services for libraries.

• Journal of the Korean Society for Library and Information Science
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• v.44 no.1
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• pp.157-180
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• 2010

This research aims to analyze the recent status and problems of scholarly information service supporting lectures and research project activities for faculties in Korean university libraries, and to explore the current issues of same fields in U.S. advanced university libraries. Notably, this research suggested considerations for a new model of scholarly information service which is based on web 2.0(/library 2.0) supporting lectures and research project activities for faculties appropriate to Korea university libraries.

• Journal of Korean Library and Information Science Society
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• v.53 no.3
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• pp.137-168
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• 2022

The purpose of this study is to suggest a plan for establishing SR (systematic review, hereinafter called SR) support services in domestic university libraries through a case study of SR support services in overseas university libraries. For this purpose, a total of 119 overseas university libraries were divided into all fields (subjects and disciplines) and the medical field. And A total of 10 areas such as service fields, service subjects, public relations, librarian roles (counselors, collaborators), education, librarian introduction, team member, application form, SR theoretical content, and others were divided and investigated. As a result, the SR support service of the university libraries being investigated is expanding from the medical field to academic fields such as natural science, engineering, and social science. It was confirmed that there were differences in service support hours, services, and whether co-authors were recognized according to the role of the librarian. Educational services are provided to users for the SR support service with a focus on retrieval strategy and skills. In the promotion of the SR support service, the librarian must suggest that it should be included. The importance of SR support services for Korean university libraries should be emphasized through the analysis of SR support services for overseas university libraries, professional search education should be strengthened in the curriculum. Also Organizations related to university libraries such as KERIS have suggested that systematic SR education support is needed for librarians.

• Proceedings of the Korean Society for Information Management Conference
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• 2005.08a
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• pp.269-276
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• 2005

이 연구는 대학의 핵심기관인 도서관을 이용하는 주요 고객중 D대학 전체교수를 대상으로 대학도서관의 서비스품질과 무료이용지각, 고객지향성등의 선행요인이 교수의 만족도에 미치는 영향과 이용자만족도가 재이용의도 및 구전의도에 미치는 영향을 실증적으로 분석하였다.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.21 no.3
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• pp.139-149
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• 2010

This study determines the implementation status of the improvement being made to Korean university libraries. An e-mail survey was conducted targeting 24 Korean university libraries. Conclusions after analysing the responses of the survey were as follows:(1) 24 university libraries implemented 88 different methods of operating their libraries. In other words each library implemented an average 3.67 different methods operating.(2) Twelve universities initiated their improvement schemes in 2008, ten universities initiated their improvement schemes in 2007, nine universities initiated their improvement schemes in 2005, eight universities initiated their improvement schemes in 2010 and seven universities initiated their improvement schemes in 2009. Most university libraries implemented their improvement after 2005.(3) Most university libraries improvement schemes entailed online tours, special events, personal customized services, and SMS services. We noted that online reference services such as the Wiki Service, Twitter, Facebook, Cyworld were not initiated.

• Journal of Korean Library and Information Science Society
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• v.53 no.3
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• pp.287-314
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• 2022

The purpose of this study was to present a content curation strategy of the university library to support user learning and research. As a method to achieve the purpose of the study, first, the concept of content curation was examined through literature research. After that, implications were found by analyzing the cases of content curation services such as university libraries, national libraries, and content companies. As a result of the study, five strategies for successful content curation of university libraries were proposed: providing high quality contents, performing preemptive information service roles, keep content up to date, securing interactivity through user participation, and developing personalization algorithms.