• Proceedings of the Korea Inteligent Information System Society Conference
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• 2005.11a
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• pp.234-238
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• 2005

유비쿼터스 컴퓨팅과 유비쿼터스 네트워크를 통해 새롭고 다양한 서비스가 창출되고 있다. 특히, 언제 어디서나 사람과 사물 같은 객체의 위치를 인식하고 이를 기반으로 유용한 서비스를 제공하는 유비쿼터스 위치기반 서비스(Ubiquitous Location Based Services: u-LBS)가 중요한 서비스로 대두되고 있다. 이와 같이 유비쿼터스 환경에서 유용한 많은 응용 기술들이 개발되고 있다. 본 논문에서는 개발한 eCRM 모바일 콜센터는 기존에 기업들이 eCRM을 이용하여서 고객 마케팅하는데, 이를 보다 더 효율적으로 하기 위해서 u-LBS 기반 기술을 이용하여 eCRM 모바일 콜센터를 개발하였다.

• Proceedings of the KAIS Fall Conference
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• 2011.12a
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• pp.33-36
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• 2011

혁신에 관한 많은 연구들이 혁신의 공급 측면에 초점을 맞춰 진행되어 왔으나, 본 연구에서는 혁신의 공급측면 대신 수요 측면에 초점을 맞춰 혁신 신뢰성에 영향을 미치는 요인을 탐색하고자 하였다. 문헌 연구를 통해 혁신 신뢰성에 영향을 미치는 요인으로 소비자의 연령과 소득수준, 개인적 네트워크, 기회인식, 역량 자신감을 선정하였다. 가설 검증을 위해 국내 2,000명의 설문 응답자를 기반으로 한 창업 분야의 글로벌 데이터베이스인 GEM 데이터를 이용하였다. 본 연구의 결과는 기업의 마케팅 활동의 효과성을 제고하는 데 실질적으로 활용될 수 있을 것이다.

• Information Systems Review
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• v.12 no.1
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• pp.1-22
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• 2010

Demands onenterprise applications are changing drastically in terms of service and value. Currently enterprises have started to view these applications as service systems, as they combine technology with organizational networks designed to deliver services that satisfy the needs of customers and marketing operations. Social networking is playing a crucial role in this direction and provides organizations with the critical data that enable to build strong relationships with their customers and partners. Enterprises have started using this concept, by integrating social networking services with their enterprise applications such as CRM. In this paper, we combine an open source social networking engine with a CRM (Customer Relationship Management) application to constitute a social CRM system. This can bring the customers closer to the enterprise and facilitate better communication with them. Social Networking Analysis constructs were used to analyze the effectiveness of service system. In the current competitive and economically challenging conditions, salespeople needs to quickly and effectively establish meaningful communication with customers. Our approach can address this issue, by handling the changing customer demands in minimal time, and increases service quality and business value.

• Journal of Digital Convergence
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• v.13 no.12
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• pp.135-142
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• 2015

Appearance and rapid growth of the social network services (SNS) have led to changes in the distribution structure of information. Consumers can obtain various information quickly via the social network services and companies make use of a new advertising channel in them. In order to increase the effect of publicity activities through the social network services, development and application of public relations strategy by evaluating and analyzing the results of the activities is required. In this paper, a method for developing a low cost system to evaluate and analyze the results of public relations through the social networks is proposed. The proposed method was verified through building and running a demo system to collect and analyze data in the Facebook fan pages using MySQL database and PHP script on a Linux server.

• Journal of Korean Library and Information Science Society
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• v.48 no.4
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• pp.181-207
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• 2017

The purpose of this paper is to provide values and effectiveness to libraries making a new social network service marketing model and strategy. According to study, when libraries entice library users with social network services, the users become loyal customers who give libraries long-term supports. For method of study, it establishes 15 hypotheses and proves those hypotheses with 157 responders. After inspecting hypotheses, 13 hypotheses are adopted and 3 hypotheses are dismissed. During the research, it is verified that usefulness perceived by library users is the most important factor of user satisfaction and continuous use intention which increased library users' intention to continue visiting the library. In addition, effectivness of marketing and cause are found in order of system quality, information quality, reliability, interactivity, subjective norms. In other words, the study found that library users found their information for using social network services and this attribute affects user satisfaction and ultimately continuous use intention in a positive way.

• Journal of Internet Computing and Services
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• v.15 no.1
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• pp.125-134
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• 2014

As the social media which was simple communication media is activated on account of twitter and facebook, it's usability and importance are growing recently. Although many companies are making full use of its the capacity of information diffusion for marketing, the adverse effects of this capacity are growing. Because social network is formed and communicates based on friendships and relationships, the spreading speed of the spam and mal-ware is very swift. In this paper, we draw parameters affecting malicious data diffusion in social network environment, and compare and analyze the diffusion capacity of each parameters by propagation experiment with XSS Worm and Koobface Worm. In addition, we discuss the structural characteristics of social network environment and then proposed malicious data propagation model based on parameters affecting information diffusion. n this paper, we made up BA and HK models based on SI model, dynamic model, to conduct the experiments, and as a result of the experiments it was proved that parameters which effect on propagation of XSS Worm and Koobface Worm are clustering coefficient and closeness centrality.

• Journal of the Korean association of regional geographers
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• v.10 no.4
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• pp.713-726
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• 2004

This paper aims to investigate the characteristics of innovation activities and informal networks of venture companies in Daegu region. The most important knowledge source of them for innovation is in house. The next are customers, competitors, and public supporters. And it was investigated that regional venture companies have participated in 1-5 informal network organizations. They primarily achieve such knowledges as, technologies, new business opportunities, and marketing information, through participation in informal networks. The reasons why they have taken part in informal networks are to get new informations and acquire new business opportunities. Particularly The informal networks between ventures companies and other regional economic actors have helped the regional venture companies to obtain more economic performance and to establish social capital, such as faith, with other economic actors.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.24 no.5
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• pp.567-575
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• 2020

As online social networks are used as a critical medium for modern people's information sharing and relationship, their users are increasing rapidly every year. This not only increases usage but also surpasses the existing media in terms of information credibility. Therefore, emerging marketing strategies are deliberately attacking social networks. As a result, public opinion, which should be formed naturally, is artificially formed by online attacks, and many people trust it. Therefore, many studies have been conducted to detect agents attacking online social networks. In this paper, we analyze the trends of researches attempting to detect such online social network attackers, focusing on researches using social network graph characteristics. While the existing content-based techniques may represent classification errors due to privacy infringement and changes in attack strategies, the graph-based method proposes a more robust detection method using attacker patterns.

• The Journal of Information Technology
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• v.6 no.3
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• pp.97-113
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• 2003

The efficient conduct of the win-win strategic alignment in leisure industry is the one of the best way to cope with current situation. The purposes of this study are to identify the change of theme park consumers' visit intention when theme park joins with the membership program(reduced price) & Reward program of Network marketing system. From this study, it was found as follows : First, Membership progeam(reduced price) affects the change of consumer's preference to theme park.($before\;12.6\%,\;arter\;49.1\%$) Second, Network Marketing(reduced price + win-win rewards program) affects the change of consumer's preference to theme park.($before\;12.6\%,\;arter\;77\%$)

• Electronics and Telecommunications Trends
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• v.21 no.6 s.102
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• pp.157-167
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• 2006

본 고에서는 실태조사를 통해 국내 홈네트워크 산업의 시장 및 수출 현황을 분석하였으며, 아울러 홈네트워크 장비산업의 경쟁력을 평가하였다. 2005년도에 국내 홈네트워크 산업의 시장규모는 전년도인 2004년도의 7,104억 원에 비해 53.3% 증가한 1조891억원에 달한 것으로 나타났다. 이중에서 홈네트워크 장비시장이 87%인 9,4701억원에 달했으며, 홈네트워크 서비스시장은 13%인 1,421억 원으로 나타났다. 수급 현황 분석결과 국내 홈네트워크산업은 아직 기대에 비해 본격적인 성장단계에 접어들지 못한 것으로 보인다. 한편 국내 통신장비산업의 경쟁력 또한 4개 장비분야 모두가 경쟁력이100점 만점 기준에 60점대에 머무는 것으로 평가되어 선진기업에 비해 낮은 것으로 나타났다. 특히 브랜드경쟁력과 유통경쟁력이 공통적으로 현저하게 낮은 것으로 나타나 기술개발뿐만 아니라 마케팅 역량 향상을 위한 업계 자체의 노력 및 정부 차원의 지원이 시급한 것으로 나타났다.