• Journal of Korea Society of Industrial Information Systems
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• v.27 no.2
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• pp.101-113
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• 2022

The intensification and acceleration of severe competition among companies due to the advancement of the service industry have raised the quality level of services required by consumers, and these circumstances also have a significant impact on the public fields' service provision environment, which has to take into account the rapidly changing technologies along with the special situation of COVID-19. Thus, this study examines the applicability of the educational material based on the framework for public service quality management in accordance with 『ISO18091:2019』 developed by MOIS(the ministry of interior and safety), through a survey after training workers in public institutions. This study also provides some implications and guidelines that should be considered to increase the level of public service quality from the following three perspectives: i) data utilization and verification, ii) broadness of public services, and iii) the size and capability of service provider according to the results of field studies conducted with public sector employees who participated in actual improvement activities.

• The Journal of Information Systems
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• v.31 no.1
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• pp.197-218
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• 2022

Purpose This study examines the roles of firm-level smart factory implementation in the relationship between organizational competence and organizational performance in the context of Korean small and medium Enterprises (SMEs). To achieve this goal, this study presents and empirically tests a research model with evaluation data conducted by industrial experts on how organizational competence can be exploited to positively influence organizational performance through smart factory implementation. Design/methodology/approach Organizational competence are based on the research construct developed by Odważny et al.(2018). Research constructs on smart factory are based on the measurement model developed by Korea Technology and Information Promotion Agency for Korea small and medium Enterprises (TIPA) (2020) and organizational performance are based on the performance construct developed by Kwon(2019). To complete the investigation, we collected 31 firm data conducted by industrial experts in Korea from Dec 2018 to Dec 2020. Most of firm was implemented officially by government budget granted for smart factory of Korea SMEs. To test our hypotheses, partial least squares (PLS) method was employed. Findings The findings indicate that organizational competence is antecedent to influence smart factory implementation, while smart factory implementation has significant relationship with organizational performance. This study provides a better understanding of the connection between organizational competence and organizational performance through smart factory implementation. So companies should focus on enhancing organizational competence and implementing smart factory to obtain sustainable competitiveness.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.45 no.3
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• pp.90-103
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• 2022

The purpose of this study is first to understand whether technology innovation capability, which is considered an important factor in the Root companies, directly affects the business performance of the company. Second, it was attempted to determine whether internal resources deemed necessary for a company's continuous competitive advantage and excellent business performance play a mediating role in the technological innovation capability of the Root companies and the business performance. The implications of this study derived from the research results are as follows: Among the elements of technology innovation capability, R&D capability, positively affects both financial and non-financial performance. It was confirmed that the investment ratio could positively affect financial performance such as sales, market share, and yield, and non-financial performance such as corporate image, employee satisfaction, and productivity. Among the factors of technology innovation capability, the technology innovation system positively affects both financial and non-financial performance. Therefore, it can be said that securing rights to owned technology, establishing technology and funding, efficient use of resources, etc., affects financial performance such as sales or market share of a company, and affect the company's production capacity, image, and employee satisfaction. It has been verified that internal resources, including financial, physical, and human resources, can mediate between the three elements of technology innovation capability and corporate financial and non-financial performance.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.45 no.4
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• pp.199-209
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• 2022

As the uncertainty of technology development and market needs increases due to changes in the global business environment, the interest and demand for R&D activities of individual companies are increasing. To respond to these environmental changes, technology commercialization players are paying great attention to enhancing the qualitative competitiveness of R&D. In particular, R&D companies in the marine and fishery sector face many difficulties compared to other industries. For example, the R&D environment is barren, it is challenging to secure R&D human resources, and it is facing a somewhat more difficult environment compared to other sectors, such as the difficulty in maintaining R&D continuity due to the turnover rate of researchers. In this study, based on the empirical data and patent status of private companies closely related to the R&D technology status, big data analysis, and simulation analysis methods were used to identify the relative position of individual companies' R&D capabilities and industrial perspectives. In this study, based on industrial evidence and patent applications closely related to the R&D technology status, the R&D capabilities of individual companies were evaluated using extensive data analysis and simulation analysis methods, and a statistical test was performed to analyze if there were differences in capabilities from an industrial point of view. At this time, the industries to be analyzed were based on all sectors, the maritime industry, the fisheries industry, and the maritime industry integration sector. In conclusion, it was analyzed that there was a certain level of difference in the R&D capabilities of individual companies in each industry sector, Therefore when developing a future R&D capability system, it was confirmed that it was necessary to separate the population for each industry and establish a strategy.

• Journal of Korea Society of Industrial Information Systems
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• v.15 no.5
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• pp.197-209
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• 2010

The present state of the IT industry show workers with core capability KSA required by the IT industry having a high frequency of leaving for other industries or having the intention of doing so. This is not beneficial for the worker's career as well as the entire IT industry. Therefore, the purpose of this research is to support the development and management of IT human resources by selecting self-efficacy along with core capability KSA as the variables for researching career commitment and career change intentions. The results are as follows. It was found that the technical KSA and behavioral KSA of IT workforce influences self-efficacy. Self-efficacy has a significant effect on career commitment. It was found that managerial KSA has no effect on self-efficacy and career commitment.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2022.05a
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• pp.284-287
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• 2022

In order to respond to the complexity and uncertainty of water management due to the climate crisis, K-water established a digital twin water management platform based on our experience in operating ICT infrastructure such as hydrological data sensing and high-quality data management and water management capabilities. In this platform, data from related organizations and real-time observation data in the basin are displayed on 3D topographic domain. Also it is configured to support optimal decision-making through simulation for various situations, displaying and analyzing results, and feedback on them. It is completed to establish the platform for Sunjim river basin. Based on this technologies and experience, K-water is planning to expand this digital twin to 5 major rivers in Korea. Through this, it plans to build comprehensive decision-making system for efficient water management considering various conditions in entire basin. Also it aims to create a new water industrial ecosystem and contribute to secure technological competitiveness cooperating with private companies.

• Journal of Korean Society for Quality Management
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• v.51 no.2
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• pp.263-282
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• 2023

Purpose: This study aimed to examine the impact of FSSC 22000 food safety management system characteristics on the business performance of food-related companies and to verify the mediating effect of organizational capabilities in the relationship between them. Methods: To achieve this, a survey was conducted among employees of food companies in Seoul and the metropolitan area that have implemented the FSSC 22000 food safety management system, and the following main results were derived. Results: First, the FSSC food safety management system factors, such as measurement/analysis and improve- ment, documentation, management responsibility, and service and product realization, were found to have a significant positive (+) impact on organizational capabilities. The relative impact was in the order of measurement/analysis and improvement, documentation, management responsibility, and service and product realization. Second, organizational capabilities were found to have a significant positive (+) impact on business performance. Third, the FSSC food safety management system factors, such as measurement/analysis and improvement, management responsibility, resource management, and documentation, were found to have a significant positive (+) impact on business performance. The relative impact was in the order of measure- ment/analysis and improvement, management responsibility, resource management, and documentation. Fourth, the factors of management responsibility, resource management, measurement/analysis and improvement, and documentation, excluding resource management factors, were found to have a positive impact on business performance through the mediation of organizational capabilities. Conclusion: The results of this study may provide important implications for the implementation and efficient operation and management of the FSSC 22000 food safety management system in enhancing the business performance of food-related companies.

• Proceedings of the Korea Water Resources Association Conference
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• 2022.05a
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• pp.508-508
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• 2022

1973년 기상관측 이후 5년에서 7년 주기로 전국적 및 국지적 가뭄이 반복되고 있으며, 2010년을 기점으로 매년 가뭄이 발생하는 등 지역적 가뭄의 발생빈도도 증가하고 있다. 이러한 가뭄은 특히 농작물 생육 및 수확과 같은 농업 부분에서 가장 큰 영향을 미치고 있으며, 가뭄의 선제적인 대응을 위해서는 시공간적인 진행 상황이나 강도를 객관적인 기준을 통해 파악해야 한다. 가뭄의 경우 2016년 범부처 가뭄예·경보제를 시범 운영하여 2017년부터 본격적으로 시행하고 있으며, 매월 시군별 지역에 대한 농업용수의 가뭄 상황을 4단계 (관심, 주의, 경계, 심각)로 구분하여 발표하고 있다. 농업가뭄의 경우 저수지, 양수장과 같은 농업수리시설의 능력에 대한 의존도가 높아 가뭄이 발생했을 경우, 용수공급시설에서 용수공급이 가능한 물의 양을 파악하여 가용용수 능력을 평가함으로써 농업가뭄에 대응할 수 있는 정도를 파악해야 한다. 현행 농업용 저수지 물 관리 운영의 경우 과거 경험에 의존하는 실정으로 용수관리 및 물 관리자의 개인 역량에 따른 편차가 발생하고 있다. 또한, 전국 모든 농업용 저수지에 평년 저수율을 적용하여 가뭄단계를 산정하기 때문에 개별저수지의 특성을 반영하지 못하는 한계를 갖고 있다. 본 연구에서는 가뭄예·경보를 위한 농업용 저수지 저수율의 가뭄단계별 기준을 개선하고자 한국농어촌공사 관할 농업용 저수지 3,400개를 대상으로 백분위수 (Percentile)를 적용한 저수지 이수관리 기준을 제시하고자 한다. 또한, 빈도분석 및 연속이론 (Run theory)을 적용하여 과거 및 현행 가뭄 판단 및 이수관리 기준들의 가뭄에 대한 선제적 대비능력 및 민감성을 비교·분석하고자 한다.

• Asia Marketing Journal
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• v.7 no.3
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• pp.83-104
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• 2005

This case describes Lotte Mart's practices and achievement in the aspect of social responsibilities and ethics management and its implications in retail industry. Lotte Mart set ethics management as core business objective, and establishes and operates a variety of ethics management programs for each of customer, shareholders, employees, suppliers and society. By these programs, Lotte Mart could achieve improvement in quality and price competitiveness through better partnership with supplier, get more efficiency in business through higher morale among employees, and gain improved customer loyalty through customer satisfaction.

• Korea Trade Review
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• v.47 no.6
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• pp.97-117
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• 2022

Amid the growing importance and growth potential of venture firms worldwide, this study aimed to figure out the effect of new product development capabilities (NPDC) on the internationalization of Korean venture firms and the moderating impact of founders' human capital. NPDC is a core competency that can cope with the rapidly changing market environment and is required when entering multinational markets. Therefore, we subdivided founders' human capital into professional experience, startup experience, education level, and marketing capacity and examined each moderating effect on a venture firm's internationalization. As a result of empirical analysis of 1,362 Korean venture firms using the Tobit model, this study found that venture firms with excellent NPDC tend to achieve a higher level of internationalization. In addition, among the founder's human capitals, professional experience, education level, and marketing competency moderated the positive relationship between NPDC and internationalization. In contrast, the founder's startup experience was insignificant. The results of this empirical analysis explain the factors that trigger the internationalization performance of venture firms from the perspective of dynamic capabilities and suggest that the founder's human capital played an essential role in the internationalization.