• Title/Summary/Keyword: 광고 만족도

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A Study of Differences of Convention Advertising Satisfaction and Participation Behavior Based on Segmented Groups of Convention Advertising Attributes (컨벤션 광고속성평가에 따른 세분집단별 컨벤션 광고 만족도 및 참가행동의도 연구)

  • Yoo, Hana Hyun Kyung;Kim, Eun Jin;Yoon, Yoo Shik
    • Korea Science and Art Forum
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    • v.21
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    • pp.299-311
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    • 2015
  • The purpose of this study was to investigate if there are any differences of convention advertising and participation behavior based on the segmented groups of convention advertising attributes. The research methods and contents of this study are as follows. From the literature, the measurement of convention advertising attributes, satisfaction, and participation behavior had been developed and utilized to collect the data. The results of factor analysis showed three underlying dimensions of convention advertising attributes. Cluster analysis showed that there were three different segmented groups such as negative, mediative, and positive groups of convention advertising attributes. Lastly, MANOVA showed that there were differences of convention advertising and participation behavior among the segmented groups. More theoretical and practical implication are discussed in the conclusion.

The Effects of Mid-program Advertising on Audience's Preference of Television Program (중간광고가 TV프로그램 시청 만족도에 미치는 영향에 관한 연구)

  • Han, Sangpil
    • Journal of the Korea Convergence Society
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    • v.11 no.6
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    • pp.183-189
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    • 2020
  • The objective of this research was to provide an objective and scientific basis for the effect of mid-advertising on viewers' rights by conducting an empirical study on how mid-program advertising affects viewer satisfaction and interest from the viewers' perspective. The experiment was conducted on 210 subjects to investigate the difference between viewers' interest in the program and purchase intention price. The results did not support the hypothesis that advertisements inserted in the middle of television programs would affect the dependent variables. The theoretical and practical implications of the mid-program advertisements on the interests of viewers were discussed.

A Study on the Deternmining Factors of Korean Advertising Designer's Job Satisfaction (한국 광고디자이너의 직무만족도 결정요인에 관한 연구)

  • Chung, Moo-Whan;Joo, Ji-Hyuk
    • Archives of design research
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    • v.17 no.4
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    • pp.337-346
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    • 2004
  • Many researchers have been explored job satisfaction in various context. Nevertheless, there are no empirical researches on the advertising designers's job satisfaction in Korea. This research is an exploratory examination regarding Korean advertising designers's organizational behaviour. In general, job satisfaction is determined by two major factors; personal and organizational factor. This research shows that korean advertising designers's job satisfaction is mainly determined by the organizational factor such as payment and promotion. Promotion was particularly significant amongst them and recognition also proved to be influential. Synthetically, the determining factors of advertising designers's job satisfaction consists of several predictors such as payment, promotion, and human relationships. This result may gives an assumption that the agencies have not provided designers with specialized evaluation system reflecting designers' job characteristics. Thesis concludes that agencies need to set a new evaluation and payment systems in order to elevate designers' job satisfaction in organization.

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온라인 광고가 점포 매출에 미치는 영향

  • Lee, Ji-Yeong;Gwon, Myeong-Jung
    • 한국벤처창업학회:학술대회논문집
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    • 2017.04a
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    • pp.54-54
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    • 2017
  • 이 연구의 목적은 온라인 방송으로 신규 창업점포를 광고 또는 임의 노출했을 때, 시청자들에게 미치는 영향을 측정하고 효율적인 광고를 하면서도 창업점포주들의 만족도를 높이기 위한 영향력을 미치는 변인과 효과적인 매체를 분석하고 조사하는데 있다. 이 목적을 달성하기 위하여 온라인 방송의 여러 매체들간 독립변인들과 대조군을 노출시켜, 이로 나타나는 결과 값들을 비교 분석하는 실험연구를 통해, 효과적인 방송 광고 방안을 제시하고자 한다. 매출 상승 효과를 높이기 위해, 방송중 주목, 흥미, 기억, 용인 등의 요인을 적용하여, 긍정적인 분위기로 시청자들의 창업점포를 각인시키고자 한다. 이를 통해, 온라인 방송으로 신규 창업점포를 광고 또는 임의 노출했을 때, 시청자들에게 미치는 영향을 측정하고 효율적인 광고를 하면서도 창업점포주들의 만족도를 높이기 위한 영향력을 미치는 변인과 효과적인 매체를 분석하고 조사하고자 한다. 실험연구 진행방법으로는 매주 금요일 JBS 방송, 페이스북, 유투브에 노출시켜 점포 매출 전*후를 조사하여 온라인 방송이 매출의 영향을 주는지 알아보고자 한다. 또한 매출에 영향이 미친다면 창업학도로서 큰 의미가 될 것으로 보여 논문 연구 진행중으로, 창업컨설턴트들에게 의미있는 연구를 진행할 것이다.

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Effects of Empowerment Perceived by Advertising Agency Workers on the Job Satisfaction, Organizational Commitment and Turnover Intention (광고대행사 종사원들이 인식하는 임파워먼트가 직무만족, 조직몰입 및 이직의도에 미치는 영향)

  • Kim, Seong-Pil;Lee, Min-Soon
    • The Journal of the Korea Contents Association
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    • v.11 no.3
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    • pp.403-417
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    • 2011
  • The purpose of this research is to specifically verify the influence of empowerment factors of employees working at an advertising agency on job satisfaction, organizational commitment and turnover intention to suggest useful data for advertising agencies' efficient management of human resources. First, this study proved that as the importance of meaning and self-determination among the subordinate infrastructure factors of empowerment is emphasized, job satisfaction, and organizational commitment are increased. If the importance of competence and impact factors is emphasized, job satisfaction is increased. Second, as the importance of job satisfaction and organizational commitment is emphasized, turnover intention is decreased. Third, as the importance of the meaning factor among the empowerment's factors such as meaning, competence, self-determination, and impact, is emphasized, turnover intention is decreased. The result implies that the executives of an advertising agency should try to increase the influence of empowerment on reducing turnover intention by enhancing job satisfaction and organizational commitment.

The Effects of Advertising Expense on Brand Loyalty, Profitability, and Firm Value (광고비가 마케팅 및 재무적 성과에미치는 영향: 브랜드 애호도, 수익성, 기업가치를 중심으로)

  • LEE, EUN JU;Paik, Tae-Young;Sin, Hyeon-Jun;Jeon, Kyeongmin;Cha, Gyeong-Cheon
    • (The) Korean Journal of Advertising
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    • v.27 no.4
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    • pp.71-90
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    • 2016
  • Managers of firms often wonder whether advertising expenditure is a mere expense or an investment with foreseeable future returns. When top management makes a decision on the level of advertising expense, it must consider whether an increase in advertising spending will positively affect brand loyalty and the increased brand loyalty will positively affect profitability and firm value. We investigate the industry-specific effects of advertising spending on marketing and the effect of loyalty on financial performances using top companies in Korea, specifically, 184 firms' data from year 1998 to 2014. The empirical results of a fixed effect model indicate that the effects of advertising on customer satisfaction index and loyalty on the firms' financial performance are positive. In service industry, unlike manufacturing industry, advertising has a significantly positive effect Brand Loyalty. In addition, Brand Loyalty had positive impacts on ROA and ROE as profitability index, and Tobin's q, a market-value index. The research results suggest that advertising in service industry should be considered as customer satisfaction investment and the increased Brand Loyalty as a profit for present and a business investment for the future respectively.

A Study on the Effectiveness of Mobile Advertisement (모바일 광고의 효과성에 관한 연구)

  • Lee, Seung-Hyuk;Kim, Seung-Gweon;Yoon, Jongsoo
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2013.01a
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    • pp.139-143
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    • 2013
  • 과거의 모바일 광고에 대한 연구는 음성통화나 SMS, MMS 등의 활용에 따른 광고의 효과성을 연구하는 것이 주류를 이루고 있었다. 하지만, 시간의 경과 및 모바일 단말기의 발전 등에 따라 점차 예전의 모바일 광고의 형태와는 다르게 고객에게 디지털 컨텐츠, 일반 범용제품, 금융상품, 서비스 제품 등의 구매유도를 위해 메시지광고(SMS, MMS)나 고객들이 검색이나 배너, 비디오 등의 보다 다양한 광고형태를 통해 고객들로부터 기대하는 반응을 얻고자 하는 서비스로 변화하고 있다. 이에 따라, 본 연구에서는 모바일 광고가 지니고 있는 대표적 특성을 개인화, 편리성, 오락성, 경제성, 신뢰성, 유용성 등으로 분류를 하고, 이러한 모바일 광고의 특성이 모바일 광고 수신자의 수용의도에 어떠한 영향을 미치는가를 분석하며, 나아가 모바일 광고의 수용의도가 모바일 광고의 만족도에 어떠한 영향을 미치는가를 분석한다.

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Structural Relation Model on Customer Satisfaction of Biggest Discount Retailers (대형할인점의 고객만족도를 위한 구조적 관계 모형 연구)

  • Choi, Rack-In
    • Journal of the Korea Society of Computer and Information
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    • v.20 no.2
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    • pp.221-229
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    • 2015
  • In this paper, it should be established what influence to customer satisfaction by advertisement and promotion, store management and quality of products of large discount stores, and in order to present the structural relation model. In order to establish it empirically, this study proposed a structured alternative model by conducting a survey to customers live in metropolitan areas who use biggest discount store, through the SPSSWIN 18.0 and AMOS 18.0. This analysis shows a number of points, first, customers were aware of having meaningful impact on store management to products quality. Through broad and clean store represents confidence appears to have a products quality. Second, the store management were shown to have a meaningful impact on customer satisfaction. Cleanliness and atmosphere of store, convenience of parking facilities, and transportation convenience of their roles in customer satisfaction seem to believe. Third, advertising and promotion is shown to not affected meaningful impact on stores management, products quality and customer satisfaction.

Effect of Mobile Advertising Characteristics on the Continuity and Avoidance Intention of Mobile Advertisement (모바일 광고특성이 모바일광고 지속의도와 회피의도에 미치는 영향)

  • Moon, Jun-Hwan;Lee, Sin-Bok;Lee, Jae-Beom
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.17 no.1
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    • pp.237-252
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    • 2017
  • This study suggests a strategy to provide effective mobile advertising marketed by identifying factors affecting the use and avoidance intention of mobile advertising on SNS. This article has three main findings. First, each factor of usefulness, novelty and irritation have a significant effect on satisfaction and usefulness, clutter and irritation factor have a significant effect on dissatisfaction. Second, satisfaction and dissatisfaction of mobile advertising exist at the same time, and it is confirmed that they are considered when consumers use mobile advertising. The third finding is that effective mobile advertising avoids the boredom of ads through moderating irritation and should be used in fresh form with more useful information than other ads' form. The result of this study should be an important criterion that mobile advertising providers make advertisements that consumers want in the future.

Advertisement System Based On User Preference (사용자 성향 분석을 통한 광고시스템)

  • 송강수;정해권;이원돈
    • Proceedings of the Korean Information Science Society Conference
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    • 2003.10b
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    • pp.481-483
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    • 2003
  • 사용자의 성향을 분석하여 그 결과를 이용하는 기업 활동은 매우 유용하고 효과적이다. 이미 분석된 사용자의 성향에 대한 이용 분야는 매우 다양하다. 그 중에서 사용자와 기업 간의 상호 작용이 많은 부분이 광고 분야이다. 사용자의 성향을 알고 있고 그 사용자에게 광고를 하였을 때 광고 효과를 최상으로 이끌어 낼 수 있다. 기업은 광고비를 지출하면서 그것이 최상의 효과를 가지기를 원한다. 사용자는 자신이 원하지 않는 광고는 바로 폐기 한다. 이러한 두 가지의 딜레마에서 양쪽의 집단을 동시에 만족시킬 수 있는 기법이 본 논문에서 제안하고 실험한 사용자 분석을 통한 광고 시스템이다. 이러한 시스템을 위해서 사용자의 성향을 찾아내기 위한 데이터의 집합에서 법칙을 적용하여 사용자의 성향에 맞게 분류한다. 그 지정한 분류 안에서 광고를 광고비를 기반으로 한 결정 방법을 적용하여 가장 공평한 광고가 나가게 시스템을 구성하고 실험하였다.

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