• 한국IT서비스학회:학술대회논문집
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• 2009.11a
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• pp.384-388
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• 2009

본 연구는 소프트웨어 사업의 과업변경 제도의 효과성에 대하여 연구하였다. 먼저 과업변경 제도의 일반적인 운영현황과 현장사례을 분석하여 과업변경 관리의 핵심성공요인과 선결사항을 도출하였으며, 끝으로 관련 법 제도의 개선방안을 제시하였다.

• Proceedings of the Korea Contents Association Conference
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• 2011.05a
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• pp.207-208
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• 2011

이 연구는 민간경비업 종사자의 직무특성이 특성불안 및 과업수행에 미치는 영향에 대한 구조모형을 설정하고 현실 적합도가 높은 이론적 모형을 도출한 다음, 모형에 포함된 변수들간의 인과관계를 검증하고자 한다. 이 연구는 2011년 현재 서울소재 경비회사를 모집단으로 설정한 다음, 판단표집법을 활용하여 300명을 표집하였다. 설문지의 타당도 및 신뢰도는 확인적 요인분석과 신뢰도 분석을 통해 검증하였다. 통계처리는 AMOS 18.0과 SPSSWIN18.0 프로그램을 활용하여 공변량구조분석의 기법이 활용되었다. 결론은 다음과 같다. 첫째, 민간경비업 종사자의 직무특성은 특성불안에 정적 영향을 미친다. 둘째, 민간경비업 종사자의 직무특성은 과업수행에 정적 영향을 미친다. 셋째, 민간경비업 종사자의 특성불안은 과업수행에 정적 영향을 미친다.

• Korean Journal of Social Welfare
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• v.62 no.4
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• pp.59-77
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• 2010

The purpose of this paper is to suggest the implications of volunteering's task design and the volunteer's placement that make the motive-benefit matching from the functional perspective of motivation. For this study, we conducted a multi-regression analysis to examine the impact of the volunteer motivation on task satisfaction and retention will. Results showed that first, volunteers' most important motive for volunteering was social motive, followed by enhancement, value. Secondly, each motive influenced the task satisfaction and retention will of volunteers differentially. The practical implications of these findings were discussed.

• Information Systems Review
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• v.21 no.1
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• pp.135-152
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• 2019

Recently there are many development and support policies for start-up companies because of successful venture companies related to ICT services. However, as these policies have focused on the support for the initial stage of start-up, many start-up companies have difficulties to continuously grow up. The main reason for these difficulties is that they recognize start-up tasks as independent activities. However, many experts or related articles say that start-up tasks are composed of related processes from the initial stage to the stable stage of start-up firms. In this study, we models the start-up processes based on the survey collected by the start-up companies, and analyze the start-up process of ICT service companies with process mining techniques. Through process mining analysis, we can draw a sequential flow of tasks for start-ups and the characteristics of them. The analysis of start-up businessman, idea derivation, creating business model, business diversification processes are resulted as important processes, but marketing activity and managing investment funds are not. This result means that marketing activity and managing investment funds are activities that need ongoing attention. Moreover, we can find temporal and complementary tasks which could not be captured by independent individual-level activity analysis. Our process analysis results are expected to be used in simulation-based web-intelligent system to support start-up business, and more cumulated start-up business cases will be helpful to give more detailed individual-level personalization service. And our proposed process model and analyzing results can be used to solve many difficulties for start-up companies.

• Korean Journal of Social Welfare
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• v.59 no.2
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• pp.115-142
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• 2007

This study aimed to explore social work practice tasks and KSA(Knowledge, Skill, Ability) that are being used most frequently in practice field so that developing contents of training program for social worker. The participants in this study included 340 social worker in community welfare center nationwide and exploratory statistical methods were used. The specific result were as follows: 1.social work service was classified four dimensions(direct service, community service, organizational strategic and human resource management, and indirect service). 2.In each dimension, important practice tasks were screened. 3.Basic KSA of social worker that were needed to perform these tasks successfully were screened. On basis of these results, this paper provided some practical strategics for developing training program.

• Journal of Information Technology Application
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• v.2 no.1
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• pp.139-160
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• 2000

This paper suggests a technique for evaluating cognitive process when a working group performs its group tasks. First, it review a theory of distributed cognition which provides a theoretical background for investigating group's cognitive process. Then, it presents a procedure for DGOMS(Distributed GOMS) evaluation which is an extension from GOMS. GOMS is an analytica evalutation technique that has been used at the individual level. DGOMS analyzes task completion time and compares workload among group members on the basis of each member's task execution time, communication time, and cognitive workload. DGOMS can be applied to a situation where a group of people are working together for a common goal using a technical subsystem such as information systems.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.7
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• pp.192-203
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• 2016

The purpose of this study is to investigate the effects of task conflict on job attitudes (organizational commitment & job satisfaction), focusing on the mediating effects of supervisory communication & co-worker communication. Recently, the importance of communication as a research topic has been increasing. According to prior research, communication satisfaction has a positive effect on job performance. However, studies which take into account the different types of communication are lacking. Therefore, this study considered two types of communication (supervisory communication and coworker communication). A research model and hypotheses were developed in order to examine the theoretical research issues and questions. The sample consisted of 280 survey data drawn from employees in firms located in Korea. The data was analyzed by the statistical packages, SPSS 21.0 & AMOS 21.0 for Windows. The findings of the analysis are as follows. Firstly, it was found that task conflict had a negative (-) effect on organizational commitment & job satisfaction. Therefore, H1a & H1b are supported. Secondly, it was found that task conflict had a negative (-) effect on supervisory communication. Therefore, H2a is supported. However, it did not have a significant effect on co-worker communication. Hence, H2b is not supported. Thirdly, as regards the mediating effect of supervisory communication, it was found that supervisory communication mediated the effect of task conflict on job attitudes (organizational commitment & job satisfaction). Therefore, H3a & H3b are supported. Finally, the mediating effect of co-worker communication was not significant. Therefore, none of the sub-hypotheses of H4 are supported. Based on these findings, this study suggested directions for future research.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.11 no.6
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• pp.61-69
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• 2016

The purpose of this study is to examine the factors influencing usage intention of social network service (SNS) in social enterprise. This model tests various theoretical research hypotheses relating the social enterprise, task-technology fit (TTF), technology acceptance model (TAM), and usage intention of SNS. The data were gathered from 84 questionnaire respondents. Smart partial least square (PLS) 2.0 have been utilized for deriving the study results. The result of hypothesis testing are as follows. First, TTF positively influence perceived usefulness, perceived ease of use, and usage intention of SNS. Second, perceived usefulness positively influence usage intention of SNS. But perceived ease of use does not influence usage intention of SNS. This study will provide theoretical and practical implications of TTF and usage intention of SNS in social enterprise.

• Convergence Security Journal
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• v.16 no.3_1
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• pp.87-98
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• 2016

As the informative society becomes intensified, the rise of the convergence security offers an alternative strategic correspondence to the technology leaks that are becoming more advanced, complex, and intelligent. In order to the convergence security to provide its efficacy, training convergence security specialists is essential. However, research on the subject has yet to be considered sufficient. Thus this research focuses on defense industry security specialists to define the duty and analze critical task as well as drawn and therefore the required academic level of the critical task was examined. These research work contributes to the competence development of convergence security specialists and further enhancement on convergence security training process of academic institutions and job training institutions.

• 한국IT서비스학회:학술대회논문집
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• 2008.05a
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• pp.343-348
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• 2008

본 논문의 연구목적은 첫째, 정보기술서비스관리 관점에서의 인시던트(incident)의 개념을 체계적으로 도출하는 것이다. 둘째, K기관 정보시스템의 인시던트 관리 프로세스에 대해서 GPM(Goodus Project Method)을 실증적으로 적용하는 것이다. 셋째, GPM의 적용 효과를 분석, 설계, 구현 단계 별로 파악하는 것이다. 본 연구에서는 (주)Goodus에서 ISO 20000에 기반을 두고 개발한 GPM을 인시던트 관리 프로세스의 분석, 설계, 구축 단계에 적용했다. 첫째, 분석단계에서는 설문지와 인터뷰에 의한 Gap 분석을 해서, 인시던트 관리 프로세스의 활동단계 별로 필수적인 과업(task)의 존재 유무를 파악했다. 둘째, 설계단계에서는 Gap 분석 결과를 토대로 논리 프로세스 맵을 작성했고, 활동 별로 세분화 된 과업의 필드를 정의했다. 셋째, 구축단계에서는 인시던트 관리 프로세스의 목적과 범위, 역할과 책임, 활동과 과업을 기반으로 인시던트의 측정과 평가 시스템을 구축했다.