• The Korean Journal of Archival Studies
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• no.52
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• pp.277-313
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• 2017

With the enactment of regulations on confidential records management, the management of confidential records has become more important than ever. However, there remains no management method in the field of records management that takes the feature and values of confidential records into consideration. For this, this study processed electronically confidential records managed in a non-electronic environment. In addition, we developed a system that will allow public institutions to manage confidential records independently, that will prevent loss of information because of loss of or damage to the confidential records, and that can be used conveniently in the digital security environment of authorized users to establish a foundation for commercial management. In this study, we analyzed the system configuration requirements according to the international standard for the records management of a confidential records management system and system-related issues such as system design based on the analyzed requirements, system security and encryption, and metadata, the overall process of establishing and outputting secret management records and standard management.

• The Journal of the Korea Contents Association
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• v.12 no.7
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• pp.295-305
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• 2012

This study analyzes actual conditions of private health insurance empirically by using the decision to join Korea Health Panel data. First, the study investigates how sociodemographic factors influence joining the private health insurance. Next, the relationship between the private health insurance membership and the frequency of medical service utilization is analyzed. The main results of these analyses can be summarized as follows: the socially vulnerable are less likely to join private health insurance relative to the middle and upper classes. The frequency of medical service utilization of private insurance members is relatively higher. This fact contains the possibility that the middle and upper classes are able to receive more medical services through private health insurance membership, while the socially vulnerable have difficulty with obtaining medical services in spite of much need. Therefore, policies are needed which manage the private health insurance more effectively and secure the publicity of health service socially.

• Journal of Digital Convergence
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• v.14 no.8
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• pp.57-67
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• 2016

As the Internet is becoming more socialized, Korean government, publishing a slogan, Government 3.0, has recently began to find a way to deliver its administration services to the public in more personalized manner. Policy directions to implement this advanced idea, are however still at large, primarily because of the vague nature of 'personalized'. This study, therefore, explores the possibility of getting public administrative services closer to personalization. To achieve this objective, this study attempts to develop a integrative framework of classifying the administration services to the public, based on two dimensions - the degree of citizen-oriented and the degree of government-driven, both of which are perhaps key determinants of personaliztion of services. For each quadrant of the framework, key features, characteristics, and conditions to be met are explained and followed by exemplary cases and policy implications.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.33 no.3
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• pp.55-76
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• 2022

The 3rd Library Development Plan raises the need to secure space through the establishment of a regional repository library as the issue of holding books is highlighted as a common problem in public libraries. The Korean Library Law Act also impose the responsibility of integrated management of local library materials on the regional representative library. Accordingly, this study aimed at Busan Metropolitan Library, which is operating a collaborative repository in earnest among regional representative libraries, and investigated the operation status of the collaborative repository and the perception of public librarians about the collaborative repository. The data necessary for the study were obtained through surveys, interviews, field surveys, and internal data analysis. Through this, the purpose of this study was to provide basic data that will help the Busan Metropolitan Library to operate the collaborative repository efficiently in the future, and at the same time, to present basic data that can be used as a reference for the operation of the collaborative repository of the representative libraries of other regions.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• autumn
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• pp.446-449
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• 2002

To establish integrated Database, this paper (1) grasped key success factors of integrated data environment, (2) selected linking information through investigating information-oriented projects and database necessary to perform construction project in public section, (3) divided selected information into project-based information and general information, and then (4) presented plan of sharing knowledge through using the linking method of knowledge database and meta-database.

• Proceedings of the Computational Structural Engineering Institute Conference
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• 2011.04a
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• pp.433-436
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• 2011

스마트폰, 아이패드, 갤력시S, 탭 등 비약적인 과학기술의 발전으로 생활수준이 향상함에 따라, 한강 르네상스 및 4대강 살리기 사업, 각종 생태하천복원 등 새로운 수변문화공간 구축을 위한 공공 사업에서 첨단무선통신기술을 융합한 신개념의 서비스와 문화가 요구되고 있다. 서울시, 서울인근 지역의 강, 하천에 유량이 유입되는 주요지점에 수중환경감지 센서설치. 주변오염지역 감지 및 수중환경 생태를 실시간 감지하여 이상 징후(BOD, COD, DO, 전도, 탁도 등)발생이 예상되는 주변 오염원인 공장, 폐기처리장, 폐수처리장 등의 시설물을 D/B 관리하여 오염원 관련 피해주민에게 실시간 공지하여 대형사고 예방 및 청정하천 수중환경유지를 목표로 한다. 본 논문에서는 수중환경(하천, 호수, 강 등)대한 지능적이고, 효율적인 관리를 위해 센서수중환경에 적합한 4세대 센서 보드 설계 및 블록다이어그램 설계, 통신기술, 인터페이스 개발을 통해 수중환경에 적합한 센서 및 데이터 획득기술 개발한다.

• Journal of Intelligence and Information Systems
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• v.28 no.2
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• pp.279-306
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• 2022

Public institutions and governments develop discussions on the premise that they can facilitate smooth public communication with the socially vulnerable by promoting citizens' welfare by providing voice-based service chatbots to citizens. The purpose of the study is to propose a plan for intelligent governments to provide quick and efficient administrative services by efficiently managing knowledge and information within and outside government organizations based on ICT and facilitating access and use of information for citizens, especially vulnerable groups. This paper confirms that citizens' attitudes, perceptions, and expectations for public institutions ahead of voice-based service provision are positive through small surveys and interviews with experts with knowledge of artificial intelligence, discuss the technical aspects of voice-based services, the significance and necessity of public institutions. In addition, the government and public institutions are considering the implications of using and providing voice-based services. As a result, chatbot's voice-based service is of great significance in providing an opportunity and platform for wider citizens to participate in intelligent government, to strengthen information accessibility, guarantee and strengthen human rights and basic rights of the socially vulnerable.

• Journal of the Korea Society of Computer and Information
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• v.18 no.8
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• pp.77-85
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• 2013

In this paper, we proposed the vehicle data format of digital tachograph to improve the vehicle data format of the MOLIT(Ministry of Land, Infrastructure and Transport). The vehicle data collection and analysis is currently available through digital tachograph mandatory installation for commercial vehicles. And public agency is used the vehicle data format as a transmission format defined by MOLIT's guideline for their vehicle data processing. However, Vehicle data format is different for each manufacturer and MOLIT's vehicle data format is also need to advance. We confirmed the proposed the vehicle data format improved based on the vehicle data format of MOLIT through the system implementation and experiment in this paper.

• Journal of Korean Society of Archives and Records Management
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• v.20 no.4
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• pp.19-40
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• 2020

Deficiencies are present in records management during the production stage of long-term electronic records preservation. As such, this study seeks to address these issues by introducing Cloud On-Nara System (On-Nara Document 2.0) at records management sites and providing various systems and linked services. In particular, the factors that degrade the continuity of long-term preservation in the records management process, from the production to the utilization of electronic records, in On-Nara Document 2.0 were identified, and the causes were analyzed in compliance with ISO 15486-1:2016 and the Public Records Act. As a result, in redesigning the records management procedure, the organization of the records management hub between systems and the conversion of the document preservation format for long-term preservation were proposed. Moreover, the application of consistent production format selection criteria and the reinforcement of the production and management of granular metadata were recorded. These measures were proposed in an effort to reestablish management methods.

• Journal of Intelligence and Information Systems
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• v.25 no.4
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• pp.35-52
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• 2019

As public services are provided in various forms, including e-government, the level of public demand for public service quality is increasing. Although continuous measurement and improvement of the quality of public services is needed to improve the quality of public services, traditional surveys are costly and time-consuming and have limitations. Therefore, there is a need for an analytical technique that can measure the quality of public services quickly and accurately at any time based on the data generated from public services. In this study, we analyzed the quality of public services based on data using process mining techniques for civil licensing services in N city. It is because the N city's building license complaint service can secure data necessary for analysis and can be spread to other institutions through public service quality management. This study conducted process mining on a total of 3678 building license complaint services in N city for two years from January 2014, and identified process maps and departments with high frequency and long processing time. According to the analysis results, there was a case where a department was crowded or relatively few at a certain point in time. In addition, there was a reasonable doubt that the increase in the number of complaints would increase the time required to complete the complaints. According to the analysis results, the time required to complete the complaint was varied from the same day to a year and 146 days. The cumulative frequency of the top four departments of the Sewage Treatment Division, the Waterworks Division, the Urban Design Division, and the Green Growth Division exceeded 50% and the cumulative frequency of the top nine departments exceeded 70%. Higher departments were limited and there was a great deal of unbalanced load among departments. Most complaint services have a variety of different patterns of processes. Research shows that the number of 'complementary' decisions has the greatest impact on the length of a complaint. This is interpreted as a lengthy period until the completion of the entire complaint is required because the 'complement' decision requires a physical period in which the complainant supplements and submits the documents again. In order to solve these problems, it is possible to drastically reduce the overall processing time of the complaints by preparing thoroughly before the filing of the complaints or in the preparation of the complaints, or the 'complementary' decision of other complaints. By clarifying and disclosing the cause and solution of one of the important data in the system, it helps the complainant to prepare in advance and convinces that the documents prepared by the public information will be passed. The transparency of complaints can be sufficiently predictable. Documents prepared by pre-disclosed information are likely to be processed without problems, which not only shortens the processing period but also improves work efficiency by eliminating the need for renegotiation or multiple tasks from the point of view of the processor. The results of this study can be used to find departments with high burdens of civil complaints at certain points of time and to flexibly manage the workforce allocation between departments. In addition, as a result of analyzing the pattern of the departments participating in the consultation by the characteristics of the complaints, it is possible to use it for automation or recommendation when requesting the consultation department. In addition, by using various data generated during the complaint process and using machine learning techniques, the pattern of the complaint process can be found. It can be used for automation / intelligence of civil complaint processing by making this algorithm and applying it to the system. This study is expected to be used to suggest future public service quality improvement through process mining analysis on civil service.