• Proceedings of KHEA Conference
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• 2002.04a
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• pp.77-77
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• 2002

• Proceedings of the Korean Institute of Landscape Architecture Conference
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• 2007.03a
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• pp.30-38
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• 2007

• Journal of Information Management
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• v.42 no.2
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• pp.121-149
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• 2011

The purpose of this study is to analyze influencing factors for the user satisfaction of information commons(IC) in school libraries. Relevant previous studies inform four candidate factors that could affect the user satisfaction. Based upon these factors and user interviews, a questionnaire are constructed to form 29 items in total. As the main data, 412 samples are collected from the IC users from 3 high schools in Seoul. Analyses lead to these findings: factors affecting the user satisfaction are identified. They are IC facilities, human services, and achievement level of self-directed learning. It seems that, in ICs, users prefer using space and facilities by themselves to accessing contents. This study suggests ways to improve user satisfaction. It would be essential to introduce IC facilities to current and potential users, to install instruments to enhance achievement level of self-directed learning, and to train users through library education programs.

• Product Safety
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• s.248
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• pp.46-49
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• 2014

자연, 사람, 공간의 균형 잡힌 조화. 자연의 건강함과 혜택을 슬기롭게 이용하고 자연에 상처를 주지 않는 지혜로운 생활공간은 건강하고 행복한 삶의 바탕이 된다. LG하우시스는 '자연을 닮은, 사람을 담은 행복한 생활공간을 만듭니다'라는 비전 아래 1947년 이래로 건강하고, 아름다운 최고의 생활공간을 제공하기 위해 노력해왔다. LG하우시스는 자연을 거스르지 않는 친환경 소재, 에너지 효율을 극대화하는 최적의 기술 솔루션과 제품으로 고객 만족을 추구하여 신뢰받는 기업으로 자리매김하고 있다.

• Journal of the Korean Society for information Management
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• v.36 no.1
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• pp.31-52
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• 2019

The purpose of this study is to apply the Servicescape, which is used to measure the spatial services in marketing, to the studies on university libraries, in order to identify the influence of the library spaces and facilities on the satisfaction and continuance intention of the users of university libraries. For this purpose, questionnaires and in-depth interviews were conducted for users in ten private universities located in Seoul. Servicescape factors of the libraries showed that cleanliness, comfort, aesthetics, and convenience had a significant influence. Of these, convenience turned out to have the highest level of influence upon satisfaction, followed by cleanliness, aesthetics, and comfort. Descriptive statistical analysis showed whether there were significant differences in satisfaction and continuance intention based on the differences in the characteristics of the samples. Findings show that it would be necessary to provide spaces that can accommodate the various functions of a university library; seek advancement of the services; and develop the spaces of a library in consideration of cleanliness, comfort, aesthetic, and convenience. This study introduced the concept of Servicescape for the first time in the field of library and information science. This study implies that the results assist a more detailed analysis for the Library as Place dimension of LibQUAL+, and provide a new guideline for practitioners who design library spaces.

• Journal of the Korean Institute of Landscape Architecture
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• v.44 no.4
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• pp.86-99
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• 2016

This study was for analyzing the external environment and internal space structure and improving the way of use efficiency in waterfront through the Dragon boat festival to utilize waterfront actively. Through from the four target area, Hongkong, Busan, Incheon and Daejeon, this study was for an importance and satisfaction analysis for users about the element effect on the waterfront use efficiency and the contribution to cultural contents revitalization of waterfront by giving basic data. The result is as follows. First, in the importance analysis about 12 items, modern cultural infra around the waterfront was ranked highest, 8.26 and waterfront landscape, square & openspaces, convenience facilities, transport, green area, quality of viewing space, historic resources, pedestrian, suitability of width, wave, depth, water quality, berth & mooring were ranked in descending order. Second, waterfront landscape was interpreted by rather the external environmental impact according to city size than the matter of spatial structure in target area and judged as an important factor effect on site selection for waterfront. In the analysis of waterfront landscape, the reason of the high satisfaction about domestic target area was that riverside parks were recently made considering their waterfront activities. Viewing space was major infra where people could experience the pleasant waterfront and watch dynamic water leisure sports like Dragon boat three dimensionally and was thought to be improved for the use efficiency. Third, tourism resources were very important element that affect the use efficiency of waterfront, so waterfront users react sensitively to modern tourism resources rather than to historic resources. This meant that tourism infrastructure for shopping and leisure of the young affected the use efficiency of waterfront, so Hongkong and Busan were in a better position in terms of using waterfront that was near the tourism infrastructure. Fourth, in the analysis of traffic accessibility, both Hongkong and Busan were high evaluated in terms of excellent traffic accessibility by subway. Daejeon was low rated in terms of the satisfaction of use efficiency, because of the relative lower place awareness compared with transportation infrastructure. In Hongkong, waterfront was connected with downtown and in Busan, housing complex and shopping centers were located in the place for users in an easily accessible on foot, so the satisfaction was high-pitched. Finally, in the importance of water surface width and the analysis of satisfaction, except Incheon, all the three were over 200m in width of water surface and this meant the surface width above certain level was interpreted to interrupt the concentration of enjoying the water leisure sports. In the analysis of surface condition such as water quality, water depth and wave, through a survey, Busan had a problem with water quality and Gapcheon in Daejeon had a problem with optimal water depth by the festival participants.

• Journal of the Korean Institute of Landscape Architecture
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• v.44 no.1
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• pp.1-15
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• 2016

The purpose of this study is to suggest an improvement plan for the waterfront by conducting an empirical analysis of users of the city's waterfront. For this purpose, this study conducted a field investigation and questionnaire survey on the waterfront of Sincheon, Daegu Metropolitan City. Based on this, this study investigated the importance and satisfaction levels of environmental factors according to the purpose of using the waterfront and proposed the improvement plans through an ISA(Importance-Satisfaction Analysis). The analysis results are as follows. In the case of using the waterfront for exercise, 'The division of bicycle trails and promenades' had the highest level of importance, while satisfaction level for items with 'Convenience facilities such as vending machines, toilets and water fountains' was found to be the lowest. In the case of using the waterfront for leisure and relaxation, 'Tree shade' had the highest level of importance, and the satisfaction level of the item on 'Whether to hold events such as exhibitions' was lowest. The ISA results showed that when the waterfront was used for the purpose of exercise, leisure and relaxation, items such as 'Convenience facilities such as vending machines, toilets and water fountains', 'Cleanliness of space and water quality' and 'Water quality management' had a high level of importance, but had a low level of satisfaction, which suggests that they should be improved on a preferential basis. Next, items requiring intensive improvement for exercise purposes were 'Tree shade', 'Rest facilities such as benches and pergolas', 'Width of bicycle trails and promenades' and 'The division of bicycle trails and promenades'. Leisure and relaxation found that 'Lighting facilities' require improvement. It is expected that if a river improvement project is implemented based on the above results, effective financial commitment and investment will be made.

• Proceedings of the Korean Information Science Society Conference
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• 2008.06b
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• pp.394-399
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• 2008

유비쿼터스 컴퓨팅 환경에서 각기 다른 사용자들에게 적재적소에 양질의 서비스를 제공하기 위해서는 다양한 지능공간 상황정보들을 실시간으로 분석하고 개인 사용자의 의도 및 상황을 정확하고 효과적으로 모니터링 하는 것이 매우 중요하다. 지능공간 상황정보에는 환경정보, 상황인식 추론단계를 거친 1차적인 상황인식 결과 및 상황인식에 따른 시스템에서 제공하는 서비스정보 등이 있으며, 이러한 정보들은 개인화 서비스를 제공하기 위한 사용자 만족도를 측정하는 데에 중요한 데이터로 사용될 수 있다. 본 논문에서는 실시간 만족도 모니터링 시스템에서 활용할 수 있는 다양한 지능공간 상황정보들 간의 연관분석을 통해 효율적인 데이터 감시 전략을 제시하고 시나리오를 통해 그 적용 가능성을 살펴본다.

• Journal of Navigation and Port Research
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• v.37 no.5
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• pp.543-549
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• 2013

In this study, as waterfront space to represent the Busan, to elect (Haeundae, Minrak park, Gwangalli, APEC Naru Park, Dadaepo, Jagalchi, Taejongdae) the seven high degree of recognition, we conducted a pre-sample survey. We investigated the awareness of waterfront space to re-conducted a questionnaire survey (Haeundae, Jagalchi) the two places the property was most apparent on the basis of the result, visitors feel about waterside space. As a result, the Haeundae, has been answered ". Feels the breeze of the sea" (163 people) 81.5% of users, Jagalchi is the fruits of the sea "(111 people) 55.8% it is answered. "that can be eaten. In addition, the center of consciousness of waterfront space, we conducted an analysis of the overall satisfaction of waterfront space age group of each, depending on the desired behavior.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.4
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• pp.113-134
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• 2007

This study deals with the role and responsibility of university library in multicultural society. For this purpose, centered the Chinese students in Pusan University, with internet questionnaire surveys on customer satisfaction to the current library portal service and set up a effective digital library evaluation model. In the meanwhile we borrowed evaluation methods and items from LibQUAL+ in part, a world wide famous model, and use Tsinghua University Library's evaluation statistic norms. To summarize the results of this survey, Chinese student's service satisfaction about Pusan University library is still fairly low. Undergraduate and graduate students(including doctor courses) group follows, undergraduates student's satisfaction level is lower than graduate. By analyzing simple satisfaction we can know that library portal service maintained low importance or influence to the user, to internet space user's satisfaction is a relatively high level. And compared with other dimension, statistic data show out that internet space user's satisfaction still maintained a relative high level.