• Title/Summary/Keyword: 고객요구도

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A Study on the Application of the Spatial Information Services for Water Hazard Information Services Platform (수재해 정보 플랫폼을 위한 공간정보서비스 활용 방안 연구)

  • LEE, Jeong-Ju;CHAE, Hyo-Sok;HWANG, Eui-Ho;KIM, Dong-Young
    • Proceedings of the Korea Water Resources Association Conference
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    • 2015.05a
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    • pp.639-639
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    • 2015
  • 최근 지식정보 사회는 IT가 핵심 구성요소인 스마트 사회로 변모하고 있으며, 인간과 사물 간 의사소통에서 사물과 사물 간 의사소통까지 확장하고, IT간 융합에서 나아가 타 산업과 융합하는 지능형 사회로 나아가고 있다. '공간'에 대한 정보는 '시간'과 함께 인간이 생활하는데 있어 반드시 알아야 하는 가장 근본적인 정보로써, 공간에서 발생하는 정보를 기반으로 다른 사람들과 소통을 하고 목적을 충족함으로써 삶의 질을 향상시킨다. 현대 사회에서 공간정보는 중요한 인프라 가치를 증대시키므로 새로운 사회 패러다임 전환을 위한 필수적인 요소라 할 수 있다. 따라서 본 연구에서는 수재해 정보 플랫폼 구현에 앞서 사용자의 니즈를 만족시키고 효용가치 증대가 가능하도록 공간정보서비스 활용 방안 연구를 하고자 한다. 공간정보는 시대의 흐름에 따라 형태 및 생산?활용방법이 달라졌으나 항상 중요한 정보로 인식되어 왔으며, 미래 공간정보는 단순 콘텐츠 영역을 뛰어넘어 상황(Context)정보까지 범위를 확장하였다. (1)미국의 공간정보는 시설, 기록관리 및 지도와 같은 공공분야에서 현재는 업무통합관리, 의사결정지원 등에서 데이터 웨어하우스(Data Warehouse)로서의 역할 담당한다. (2)일본은 아시아 최고의 원천기술력을 보유하고 있으며, 높은 수준의 GIS, RS(위성항측), ITS(지능형 교통 시스템) 기술을 기반으로 하고 있다. (3)영국은 지리정보시스템과 공공서비스를 접목하여 시민의 요구에 부응하는 고객맞춤형서비스 제공을 국가정보화의 우선과제로 선정하고 있다. (4)우리나라는 초고속통신망과 모바일 기술 등 세계 최고 수준의 인프라를 확보하고 있어, 이러한 인프라 기반융 복합 공간정보서비스를 이용하는데 안정적인 기반을 확보하고 있다. 본 연구는 국내외 공간정보서비스의 패러다임 변화 및 추진 동향 등을 제시하였으며, 수재해정보 플랫폼 활용에 능동적 적극적으로 접근할 수 있는 기반을 마련하였다. 공간정보서비스를 활용하여 커뮤니케이션 강화, 수재해 정보 서비스의 효율성 증진, 재해부문 선진화 측면에서 발전적 영향을 미칠 수 있으며, 특히 각종 현안에 대한 미래 예측 및 대응에 기여할 것으로 판단된다.

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A Study on the Creation of Campus Innovation Park in Local University (지방대학의 캠퍼스혁신파크 조성에 관한 연구)

  • Lim, Sang-ho
    • Industry Promotion Research
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    • v.6 no.2
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    • pp.11-20
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    • 2021
  • In line with the era of local universities, a total of 402 people, including companies, private businesses, individuals (founders), and companies listed in the 2021 campus innovation park, were surveyed for six days from 02/15/2021 to 02/21. According to the regression analysis, future-oriented (47%) factors influencing the establishment of campus innovation park consumer-centered methods (p<.05), the standardization factor 𝛽 is future-oriented (𝛽=.479), Environmental Analysis and Policy (𝛽=.047), and it was confirmed that there was a greater future-oriented influence on innovative park consumers than environmental analysis and policy. This study is meaningful in identifying the needs of consumers and businesses related to the campus innovation park construction project of S University in the province and suggesting ways to establish an efficient innovation park.

Providing Payment Atomicity Using Verifiable Encryption (확인 가능한 암호기법을 사용한 지불의 원자성 보장 방법)

  • 최형섭;김상진;오희국
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.13 no.2
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    • pp.69-80
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    • 2003
  • Verifiable encryption is an encryption technique with which one can verify what has been encrypted even if one can not decrypt the ciphertext. This technique can be used in fair exchange to convince the counterpart of his or her receiving an item by presenting an encrypted form in advance. In this paper, a method that can guarantee the payment atomicity is proposed by applying verifiable encryption to an electronic cash system based on the representation problem. With the new method, the process of dispute settlement is improved in the fact that the trusted third party do not have to interact with the bank to resolve disputes. This method is also flexible in a sense that clients and shops can request for dispute settlement regardless of any deadline constraint. However, additional proof is necessary to apply verifiable encryption during payment. We discuss the security and the atomicity of our method, and compare ours with others.

A Study on Search Query Topics and Types using Topic Modeling and Principal Components Analysis (토픽모델링 및 주성분 분석 기반 검색 질의 유형 분류 연구)

  • Kang, Hyun-Ah;Lim, Heui-Seok
    • KIPS Transactions on Software and Data Engineering
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    • v.10 no.6
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    • pp.223-234
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    • 2021
  • Recent advances in the 4th Industrial Revolution have accelerated the change of the shopping behavior from offline to online. Search queries show customers' information needs most intensively in online shopping. However, there are not many search query research in the field of search, and most of the prior research in the field of search query research has been studied on a limited topic and data-based basis based on researchers' qualitative judgment. To this end, this study defines the type of search query with data-based quantitative methodology by applying machine learning to search research query field to define the 15 topics of search query by conducting topic modeling based on search query and clicked document information. Furthermore, we present a new classification system of new search query types representing searching behavior characteristics by extracting key variables through principal component analysis and analyzing. The results of this study are expected to contribute to the establishment of effective search services and the development of search systems.

Analysis of the Relationship between Service Quality, Satisfaction and Repurchase Intention of On-line Fashion Shopping Malls and the Moderating Effect of Online Reviews (중국 온라인 패션쇼핑몰의 서비스 품질, 만족, 재구매의도간의 관계 및 온라인 리뷰의 조절효과 분석)

  • Jiang, Bao-Zhi;Lee, Young-sook;Lee, Jieun
    • Journal of Internet of Things and Convergence
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    • v.8 no.5
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    • pp.47-54
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    • 2022
  • The development of the Internet of Things led to new services that did not exist before. This required a change to the existing network. This study aims to verify the service quality, satisfaction, repurchase intention relationship, and the moderating effect of online reviews of Chinese consumers using fashion shopping malls. The results of the study showed that from the perspective of consumers in their 20s and 30s in China, the type, reliability, convenience, and interaction of service quality had a positive effect on customer satisfaction and repurchase intention. In addition, negative reviews among online reviews had a great influence on repurchase intention. Based on the results of the study, it will help improve the effect on online product reviews and in-depth understanding of the acceptance of online product reviews for online fashion shopping malls, and establish strategies for fashion companies to effectively manage online product reviews information.

Introduction and Analysis of Open Source Software Development Methodology (오픈소스 SW 개발 방법론 소개 및 분석)

  • Son, Kyung A;Yun, Young-Sun
    • Journal of Software Assessment and Valuation
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    • v.16 no.2
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    • pp.163-172
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    • 2020
  • Recently, concepts of the Fourth Industrial Revolution technologies such as artificial intelligence, big data, and cloud computing have been introduced and the limits of individual or team development policies are being reviewed. Also, a lot of latest technology source codes have been opened to the public, and related studies are being conducted based on them. Meanwhile, the company is applying the strengths of the open source software development methodology to proprietary software development, and publicly announcing support for open source development methodology. In this paper, we introduced several software development methodology such as open source model, inner source model, and the similar DevOps model, which have been actively discussed recently, and compared their characteristics and components. Rather than claiming the excellence of a specific model, we argue that if the software development policy of an individual or affiliated organization is established according to each benefit, they will be able to achieve software quality improvement while satisfying customer requirements.

Difference between Service Design and Product Service Systems (서비스디자인과 제품서비스 시스템의 비교연구)

  • Xie Xuanna;Lee Sungpil
    • Journal of Service Research and Studies
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    • v.12 no.2
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    • pp.94-105
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    • 2022
  • From the perspective of a post-industrial society, the main purpose of this study is to clarify the theoretical principles that distinguish service design from product service system (PSS) and to propose a new integrated design strategy. Service design is a user-centered design technique for improving or innovating existing services and solving problems in a continuous exploration and iteration process. On the other hand, PSS is a cutting-edge business approach for organizations looking to boost their competitiveness by providing integrated product and service capabilities to clients while also enhancing system operations. This paper discusses the concepts of service design and PSS, the present state of research, and design methodologies using a literature search. The distinctions between service design and PSS are examined and summarized during the design process. The ultimate content proposed in this study is to incorporate user experience into the PSS design process and propose a systematic process to meet users' needs to effectively implement the service design concept.

A Development of The Dynamic Reconfigurable Components based on Software Product Line : Guided Weapon System (소프트웨어 프로덕트 라인공학을 적용한 동적 재구성 컴포넌트 개발 : 유도무기체계)

  • Lee, Jae-Oh;Lee, Jae-Jin;Suk, Jee-Beom;Seo, Yoon-Ho
    • Journal of the Korea Society for Simulation
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    • v.19 no.4
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    • pp.179-188
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    • 2010
  • The concern of Software Product Line(SPL) engineering is spreading widely because the program or product developers are able to satisfy the customer's demands quickly and give a way to handle maintenance efficiently. SPL is a reuse paradigm that reuse common parts and adopts variable parts optionally to form a differentiated product by analyzing domains. Purposes of this paper are to design an architecture which has a dynamic reconfiguration function and to develop basic components which are the basic unit of reconfiguration to raise the reuse level of the guided weapon system using the SPL. Initially we design an architecture and define basic components for developing a dynamic reconfigurable components based on SPL. Then we develop the composer for physical components and behavior components referenced by behavior models of OneSAF.

Continuous improvement plan of manufacturing process through real-time data acquisition (실시간 정보획득을 통한 제조공정의 지속적인 개선 방안 연구)

  • Jo, Sung-Ho;Chang, Tai-Woo;Shin, Ki-Tae;Na, Hong-Bum;Park, Jin-Woo
    • Journal of Korea Society of Industrial Information Systems
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    • v.14 no.4
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    • pp.75-90
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    • 2009
  • Improvement of productivity and efficient process management need to define the problem of the previous work. If it takes long time to gather necessary information, it becomes difficult to continuously manage processes to satisfy customers' needs and to enhance business efficiency. This paper proposes methods and a context awareness system for decision making to solve problems originated in management of manufacturing process through real-time information acquisition. We implement the context awareness by suggesting decision logics that automatically classify works with acquired information. And we also implement a system for case study which makes workers recognize problems and notifies instructions to them. Consistency between real object and stored data and continuous process monitoring with this system could find inefficient resources or delayed works, resolve them and improve processes efficiency.

Estimation of Key Risk Management Factors for Construction Projects Based on Kano Model (Kano 모델 기반 건설프로젝트 핵심 리스크관리 요인 도출)

  • Cho, Jin-ho;Kim, Byung-Soo
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.42 no.2
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    • pp.239-248
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    • 2022
  • Risks in construction projects are increasing remarkably due to recent changes in the construction environment. Active risk management is required to recognize risks as opportunities. The purpose of this study is to propose a risk management model of the importance determination method through comparative analysis using Kano model, Timko CSC (Customer Satisfaction Coefficient), and ASC (Average Satisfaction Coefficient). Based on previous studies, the validity of risk management factor determination is reviewed through a questionnaire modified Kano model through interviews with working-level workers using the Delphi technique. Through this, a suitable risk management model is presented by selecting key risk management factors recognized by domestic construction project practitioners. As a result of the study, the Kano model developed to verify risk management of construction projects was evaluated to be effective in verifying the risk management of practitioners. It is expected that the Kano model presented in this study will be actively used to verify the importance of risk management for construction projects.