• Information Systems Review
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• v.23 no.3
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• pp.159-176
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• 2021

Obviating user churn is a prominent strategy to capitalize on online games, eluding the initial investments required for the development of another. Extant literature has examined factors that may induce user churn, mainly from perspectives of motives to play and game as a virtual society. However, such works largely dismiss the service aspects of online games. Dissatisfaction of user needs constitutes a crucial aspect for user churn, especially with online services where users expect a continuous improvement in service quality via software updates. Hence, we examine the relationship between a game's quality management and its user base. With text mining and survival analysis, we identify complaint factors that act as key predictors of user churn. Additionally, we find that enjoyment-related factors are greater threats to user base than usability-related ones. Furthermore, subsequent quasi-experiment shows that improvements in the complaint factors (i.e., via game patches) curb churn and foster user retention. Our results shed light on the responsive role of developers in retaining the user base of online games. Moreover, we provide practical insights for game operators, i.e., to identify and prioritize more perilous complaint factors in planning successive game patches.

• Information Systems Review
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• v.19 no.3
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• pp.23-45
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• 2017

The ROK military is making a great effort and investment in establishing network-centric warfare, a future battlefield concept, as a major step in the establishment of a basic plan for military innovation. In the military organization level, an advanced process is introduced to shorten the command control time of the military and the business process is improved to shorten the decision time. In the information system dimension, an efficient resource management is achieved by establishing an automated command control system and a resource management information system by using the battle management information system. However, despite these efforts, we must evaluate the present level of informatization in an objective manner and assess the current progress toward the future goal of the military by using objective indicators. In promoting informatization, we must systematically identify the correct areas of improvement and identify policy directions to supplement in the future. Therefore, by analyzing preliminary research, workshops, and expert discussions on the major informatization level evaluation models at home and abroad, this study develops an evaluation model and several indicators that systematically reflect the characteristics of military organizations. The developed informatization level evaluation model is verified by conducting a feasibility test for the troops of the operation class or higher. We expect that this model will be able to objectively diagnose the level of informatization of the ROK military by putting budget and resources into the right place at the right time and to rapidly improve the vulnerability of the information sector.

• Information Systems Review
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• v.10 no.3
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• pp.133-153
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• 2008

Understanding of the length of time required to realize the return on the investment of informatization is important for policy makers and decision makers of information system adoption. Previous researchers, however, assessed this issue with the performance measurement approach that was primarily based on static point of view. However, the static analysis on the outcome of the informatization investment is limited in measuring the priori and ex ante effects of the informatization implementation on temporal basis. This study present a methodology to capture the outcome of the informatization investment on dynamic basis. This assessment was performed based on an e-government project in Korea, called "Industry Human Resource Project." Particularly, the study addressed how long it takes to obtain the benefit of WorkNet System, which was part of this Korean e-government project. We proposed various approaches to illustrate the importance and temporal effect of the WorkNet System by analyzing DB data, time reduction of WorkNet business processes and return of investment of IT.

• The Transactions of the Korea Information Processing Society
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• v.4 no.4
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• pp.1106-1120
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• 1997

In this paper,we prosent a new run-time support system for SR usitn POSIX threads (Pthreads),called SR/RTS +.SR supports a rich set of concurent programming techniques with multiple cincurrency control primit-ives Since the original RTS for SR uses its own thread management facility,it should be modifide to work on different computer systems.Furthermore,the run-time efficiency of the RTS should be considered in association with those different sytems.Thus,to portability and to guarantee the predictable run-time ef-ficiency,SR/RTS + is designed on the pthreads(POSIX Threads )which supports multiple threads of con-trol within a single POSIX process.Also, the SR compiler is modified to generate the codes appropriate for pthreads interface.SR/RTS + has been develped on Spare Workstation using pthreads library announced by Florida State University and tested with the SR verification suite distribute by the University of Arizona.

• Proceedings of the KSR Conference
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• 2011.05a
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• pp.849-859
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• 2011

Before 2010, assignments proposed by government caused inconvenience of users(operation institutions & customers) as performing that National research organization suggested requirements from private organizations to special institutes, but now the institution of assignments is improving to reflect opinions from the present users. This is a study on methods for drawing a task of Rolling stock's core parts & enhancing of Urban Railway/Light Railway Transit. The definition of multiple stakeholders(local government, operation institution, research organization, academic world, the industrial world, etc.) related to rolling stock of urban railway/Light railway transit, experts in rolling stock and the application for designing of question items verified and designed through Delphi technique for objectivity, justness and fairness. Also, it is to draw a conclusion of assignments through a study on methods for drawing a task of Rolling stock's core parts & enhancing of Urban Railway/Light Railway Transit as sharing a process of assignments and integrating opinions of each stakeholder of urban railway/light railway transit.

• Proceedings of the Korean Information Science Society Conference
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• 2012.06a
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• pp.227-229
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• 2012

한국해양연구원에서 개발하고 있는 해저보행로봇 CR200은 6개의 다리를 이용하여 해저면에서 보행으로 이동하며 정밀 해저탐사 및 작업을 수행할 수 있는 로봇이다. 운용자는 선상제어실에서 유선으로 연결된 CR200을 원격으로 모니터링하거나 제어한다. 특히 안정적인 보행을 위해서는 100Hz의 주기로 CR200의 상태 정보가 선상제어실로 전송되고, 선상제어실에서는 전송된 정보를 기반으로 제어 명령을 산출하여 CR200으로 전송해야 한다. 이러한 주기적인 실시간 제어를 위해서는 일반적으로 실시간 운영체제를 사용하지만, 본 논문에서는 실시간 운영체제를 사용하지 않고 시스템 시간 기반의 백그라운드 프로세스로 동작하는 소프트웨어 타이머를 사용하여 실시간 제어를 하는 방법을 제안하고, 성능 평가 결과를 제시한다. 제안한 방법의 실시간 속성을 검증하기 위하여, 현재 설계에서 운영체제로 고려하고 있는 우분투 10.04와 윈도우즈 7을 CR200에 탑재되는 Advantech 사의 PCM-3362 보드에 설치하여 소프트웨어 타이머의 성능을 10ms부터 100ms까지 각각 실험하였다. 실험결과에 따르면, 두 운영체제에서 모두 누락이 없이 타이머 동작이 수행되었으며, 10ms 간격으로 타이머를 동작하였을 때에 우분투에서는 평균 오차가 $41{\mu}s$이었고 윈도우즈 7에서는 7.7ms였다. 윈도우즈 7에서의 오차는 100Hz 제어 주기에 사용하기에 적합하지 않지만, 우분투에서의 오차는 제어 주기 간격의 0.41%에 불과하기 때문에 해저보행로봇의 실시간 제어에 영향을 주지 않는 오차이다. 따라서 CR200의 임베디드 컴퓨터와 선상제어실의 원격제어 컴퓨터는 우분투 운영체제 상에서 소프트웨어 타이머를 이용하여 상호 연동되도록 구현할 예정이다.

• International Commerce and Information Review
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• v.18 no.4
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• pp.333-358
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• 2016

This study investigates the relative effect of symmetric and asymmetric relationship between franchiser and franchisee on the relational outcome of franchise alliance in education industry. To verify the research model, 240 samples, which is related with eduction service, were collected, among which 200 were used for the analysis. The outcome suggests that the asymmetric relationship in an alliance negatively influenced the relational quality, among which asymmetric alliance-specific investments had the most significant effect. On the other hand, the relational quality was positively influenced when the alliance relationship was symmetric, especially when the interactional fairness was high. Furthermore, compared to foreign franchise, local franchise presented higher level of role and responsibility imbalance, along with higher likihood of franchisees' opportunistic behaviors.

• Journal of Digital Convergence
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• v.10 no.6
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• pp.341-347
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• 2012

Network Access Control system of medical asset protection solutions that installation and operation on system and network to provide a process that to access internal network after verifying the safety of information communication devices. However, there are still the internal medical-data leakage threats due to spoof of authorized devices and unauthorized using of users are away hours. In this paper, Network 2-Factor Access Control Model proposed for prevention the medical-data leakage by improving the current Network Access Control system. The proposed Network 2-Factor Access Control Model allowed to access the internal network only actual users located in specific place within the organization and used authorized devices. Therefore, the proposed model to provide a safety medical asset environment that protecting medical-data by blocking unauthorized access to the internal network and unnecessary internet access of authorized users and devices.

• Journal of Digital Convergence
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• v.10 no.9
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• pp.123-136
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• 2012

Web applications are widely used by the development of the Internet, but there are no separate audit model for a web-based information systems. Information business has a wide variety of characteristics. So, web-based information system audit model is needed. Therefore, a web-based information system audit model was proposed to enhance the effectiveness of audit and to increase the quality. Audit check lists were applied based on three sets of existing information audit check framework. An audit point of time was defined as analysis, design, and implementation. An audit domain was defined as contents, design, and process. Moreover, audit viewpoint and inspection standards were defined by setting standards of process, product, and performance. Moreover, this paper proposes differences between an existing model of information system development methodology and web-based information system. It also deduced audit checklists according to audit domains for web-based information system audit. The deduced audit checklists were verified for its suitability by conducting surveys, and the modified audit inspection model, in which the deduced audit checklists were applied, was proposed.

• Journal of Digital Convergence
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• v.18 no.6
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• pp.225-235
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• 2020

The purpose of this study is to identify the effect of the start-ups' quality management system implementation on differentiated competitive advantage and management performance, and to verify the effect of the moderating effect of company size between the quality management system implementation and differentiated competitive advantage. A questionnaire was conducted for start-ups and 259 samples were analyzed using SmartPLS 2.0. First, it was found that leadership, planning, support, operation, performance evaluation, and improvement have a positive effect on differentiated competitive advantage, and contexts of organization does not have a positive effect. Second, differentiated competitive advantage has a positive effect on financial and non-financial performance. Third, company size has a moderating effect in the relationship between leadership, support, operation, improvement and competitive advantage. The results of the study can be interpreted that the quality management system improves the quality of start-ups and has a positive effect on management performance. In addition, it implies that the organizational situation and the size of the company should be considered when implementing the quality management system.