• Title/Summary/Keyword: 갈등 커뮤니케이션

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The Influence of Korean Collectivism(Uri, we-ness) on Interpersonal Communication Behaviors (한국적 집단주의(우리성, we-ness)가 대인 커뮤니케이션에 미치는 영향에 대한 연구)

  • Yang, Jungeun
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.1-14
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    • 2019
  • It was argued that the collectivism found among Koreans are quite differenct from the collectivism defined by Western theories. The study aims to define the dimensions of the Korean collectivism (Uri, we-ness) and to examine the influence of Uri dimensions on various interpersonal communication behaviors. Result found that Uri was composed of six dimensions: Mental support, group-selfishness, group-skepticism, individual sacrifice, group-oriented attitude, and emotional intimacy. The six dimensions were able to be integrated into positive collectivism (mental support, group-oriented attitude, emotional intimacy) and negative collectivism (group-selfishness, group-skepticism, individual sacrifice). It was found that positive collectivism generally influenced on constructive communication behaviors while negative collectivism generally influenced on deconstructive communication behaviors.

Science on the Stage: Ethical Communication in the 2004 'Hwang woo-suk' Case (무대 위의 과학: 2004 배아줄기세포 논란을 중심으로 본 윤리 커뮤니케이션)

  • Kim Dong-Kwang
    • Journal of Science and Technology Studies
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    • v.5 no.2 s.10
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    • pp.23-47
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    • 2005
  • This study explores the way of prescribing the ethic of science in korean society in the 2004 ethical debates about 'Hwang woo-suk' embryo stem-cell study. It is the process of ethical communication. The debate includes very sensitive problem such as ovum and embryo, which is related directly with life. Particularly, this issue has many implications as there was a wild enthusiasm of patriotism in Korean society after had published Prof. Hwang's paper. This case shows dramatically the formation of ethical attitude in our society. There were included many actor's desire, interest, and conflicts. This study analyzes the process of competition to seize the initiative of the definition of ethics. It includes patriotic discourse, competition of rhetorics. This ethical communication involves the making of 'star scientist', Hwang woo-suk. In consequence, the ethics has been marginalized and stigmatized as anti-science on the stage of star scientist. This study argues ethics is not a fixed thing, it is construction of competition.

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How perceived communication satisfaction can affect turnover intention through affective commitment (조직 내 커뮤니케이션의 효과성 -정서적 몰입 및 이직의도를 중심으로-)

  • Song, Min-Young;Lee, Joong-Hak;Park, Jae-Hyeong
    • Journal of Digital Convergence
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    • v.17 no.10
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    • pp.149-158
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    • 2019
  • Drawing on literatures from communication strategy and human resource management, this study examines how perceived communication satisfaction can affect turnover intention and also figure out mediating effect through affective commitment. We analyzed a data set from one of the largest government organizations in health and medical treatment including 267 employees's sample. Apart from previous studies, this study emphasizes perceived communication satisfaction is a critical factor rather than communication policies. Also, affective communication partially mediates the relationship between perceived communication satisfaction and turnover intention. Our theory and findings provide new insight into human resource management field in growing Korean organizations.

Creative Problem Solving Styles, Conflict Management Types and Team Performance in the Cooperative Learning of Engineering College Students (공대생들의 협동학습에서 창의적 문제해결스타일 및 갈등관리 유형과 팀 수행)

  • Ahn, Jeong-Ho;Lim, Jee-Young
    • Journal of Engineering Education Research
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    • v.14 no.1
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    • pp.40-45
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    • 2011
  • This study was conducted to compare the creative problem solving styles and conflict management types between engineering college students with high and low team performance records. Most students with high team performance records preferredDeveloper style(76.7%) and Task-oriented style(65.1%), whereas most students with low team performance records preferred Explorer style(72.2%) and Person-oriented style(86.1%). Results of the comparison of conflict management types revealed that most students with high team performance records belonged to a competitive logic type(22.8%) and an accommodative compromise type(17.7%), while most students with low team performance records belonged to an accommodative compromise type(20.3%) and a permissive resignation type(12.7%). It would be useful to provide the engineering students with the specialized program to complement their problem solving styles and conflict management types.

A Phenomenological Study on Conflicts Experience by Women: Focused on the Case of Women in Small and Medium Size Enterprises (중소기업 직장 여성의 갈등경험에 대한 현상학적 연구)

  • NamGung, Eun-Jeong;Shin, Seong-Gene;Hur, Gyeong-Ho
    • Korean journal of communication and information
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    • v.41
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    • pp.337-382
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    • 2008
  • This study examined the case of women's conflict experience in small and medium size enterprises. Although the number of women working in business organizations is rapidly growing in Korea, discourse about them is still scarce. Some discourse about them focuses only on the productivity and inequality aspects within the organizations. Therefore, we need to examine their organizational lives through a more dynamic and performance based perspective. Especially, because conflicts experience by women within business organizations involve a variety of organizational interactions, they reveal the vivid reality with which working women face today. The existing conflict research studies focused on communication or interpersonal relationship are limited by the fact that they have primarily dealt with the variables such as conflict management styles. However, conflict research needs a more specific and wholistic interpretation because conflicts usually depend on their contexts and interaction dynamics. Therefore, the phenomenological methodology was employed as a more appropriate method for the current conflict study. Results shows that the two themes were identified regarding the conflict content. The first and second themes were the unfair situations and the hierarchical rank respectively. The three themes were identified regarding the attitudes about conflicts. They were the passive stance toward conflicts, the recognition of the gender difference, and the acknowledgement of the importance of the relational aspect respectively. Finally, three more themes were identified regarding the conflict management styles. The first, second and third themes were the passive responding, the aggressive responding and the positive conflict management respectively. In addition, the implications of the results and the suggestions for future studies were made.

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Alleviating and Promoting Factors on Dissolution Intention in Low Commitment Buyer-Seller Relationships (저결속 구매자-판매자 관계에서 관계해지의 완화요인과 촉진요인)

  • 오세조;강보현;김상덕
    • Journal of Distribution Research
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    • v.9 no.3
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    • pp.21-47
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    • 2004
  • This study has investigated the effects of relieving and promoting factors on dissolution intention under the condition of low commitment buyer-seller relationships. Based on intensive literature reviews, eight alleviating factors (dependence, cooperation, communication, relational norms, transaction specific investments, relationship termination costs, satisfaction, and trust) and five promoting factors (opportunism, conflict, goal incongruity, attractiveness of alternatives, and unfairness) were included. A total of thirteen hypotheses were testee using data collected from a dining franchising system. Among 300 collected, 79 cases of low commitment buyer-seller relationships were analyzed. The results showed that eight out of thirteen hypotheses were supported. But five hypotheses related to the variables of cooperation, transaction specific investments, relationship termination costs, attractiveness of alternatives, and opportunism were not supported. following a detailed presentation of the analysis results, the paper concludes by discussing the academic and managerial implications of the findings.

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A Study on Causes of Franchisee's Conflict in Distribution Channel of small and middle sized Franchise Industry (중소형 프랜차이즈 유통시스템에서 가맹점의 갈등에 관한 질적 연구 - 토대이론 접근법을 활용하여-)

  • Jeon, Ta-sik
    • Journal of Distribution Science
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    • v.4 no.2
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    • pp.21-40
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    • 2006
  • Small and middle sized Franchise system channels experience conflicts because of constant interaction between franchiser and franchisee. However, it is rarely that attempt has been made to identify causes of conflicts in distribution of franchise industry. The purpose of this study was to explore cause of conflicts from the franchisee. For the study, data were collected from the owner or the shop-manager with a contractor in franchise systems. By means of in-depth interviews with multiple informants, their statement was analyzed qualitatively. From analysis of the resulting data, the causes of conflicts were associated with two broad sets, attitudinal and structural differences between franchisers and franchisees. First, attitudinal sources of conflict were identified as perception of subordinated relationships between channel members, delayed announcement on order changes, difficulties in communication by doing irresponsible behavior, different expectations between channel members in market territory and lack of consistent-supporting. Second, structural sources of conflict involved unilateral decision on interior, payment method, unreasonable delivery issue, treat franchisee with discrimination by the sales, in controlling against free management. There are limitations on generalization due to the results based on interview, but this study will be a useful exploratory step before designing a large scale survey.

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A Study on the Evaluation of Team Effectiveness in University Libraries (대학도서관 팀제의 유효성 평가에 관한 연구)

  • Chung, Jae-Young
    • Journal of Korean Library and Information Science Society
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    • v.38 no.2
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    • pp.399-430
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    • 2007
  • According to the changing of user and service environment, one of countermeasures that introduction of team-based organization is increasing gradually in the university library. This study was conducted to suggest the efficient ways of assessing team effectiveness which is increasing gradually in the university library. The finding indicated that assessment of team effectiveness was shown large differences according to the working level and individual's working duration. In addition, activated communication and capacity of team-based organization were the most effectible factors on the team effectiveness. So that, for maximizing the team effectiveness, this study might be applicable to any strategy which seek to activate communication methods(within - and between team) those are directly effecting on purpose setting, conflict resolution and suggest suitable team-based organization model for University library's characteristic and purpose through improving on the capacity of team system.

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A Study on necessity of Stakeholder Management for Urban Regeneration (도시재생사업에서의 Stakeholder Management 필요성에 관한 연구)

  • Lee, Seul-Ki;Yu, Jung-Ho;Kim, Chang-Duk
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2008.11a
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    • pp.909-913
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    • 2008
  • We face with difficulty of Urban Regeneration because of conflict between complex stakeholders by structural characteristics of Urban Regeneration. Actually, many parts of stakeholder are assumed and conflicts of stakeholder aren't solved using systematic management. Therefore, In this study, I analyzed definition and special quality of Urban Regeneration and proposed necessity of Stakeholder Management that manages suitable communication and their relation of each stakeholder through grasping and analyzing stakeholder as Program Management for Urban Regeneration.

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A Study on Antecedents of Cognitive and Affective Trust Leading to IT Service Project Performance (IT서비스 프로젝트에 있어서 인지적 신뢰와 정서적 신뢰를 형성하는 요인들에 관한 연구)

  • Yoon, Jungin;Park, Jun-Gi;Lee, Jungwoo
    • Information Systems Review
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    • v.16 no.1
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    • pp.51-71
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    • 2014
  • This study explores the influence of cognitive and affective trust on IT service project performance. Technology and Business expertise are posited as antecedents for cognitive trust which social bonding and relationship conflict as over for affective trust. Communication is posited as the commons antecedent for both kind of trust. A study was administered among IT Project leading in different projects. Analysis of 169 data point in general supports the research model. For building cognitive trust, Communication is formal to be must important while business expertise the second and technical expertise the third. For affective trust, the influence of antecedent are relatively smaller than the case of cognitive trust. For project performance, Cognitive trust seem to have stronger impact as IT may have direct impact as well as indirect impact via affective trust. Findings trust though the impact is smaller than the cognitive trust. In practice, this means to maintain Balanced approach in fostering trust-cognitive and affective.