• Korean Journal of Childcare and Education
• /
• v.8 no.1
• /
• pp.109-124
• /
• 2012

This study observed co-worker's conflict situations and interpersonal conflict management strategies from 5 teacher's conversations and informal gatherings in a new born child classroom. Taxonomic analysis, Domain analysis, and Componential analysis(Spradley, 1980) were used to analyze co-worker's conflict situations, and Styles of Handling Interpersonal Conflict(Rahim, 1983) were used to analyze the child care teachers' interpersonal conflict management strategies. The findings of this study were as follows: First, child care teachers experience conflict. The causes of conflict were to do their best, to protect the right of teachers, and to work jointly. Second, Dominating conflict management strategy was used when a cook wouldn't provide teacher's snacks or adopt a teacher's suggestion about methods of providing snacks. Avoiding conflict management strategy was used when a cleaner asked for help or a supervisor asked for extra work. Integrating conflict management strategy was used when infant care teachers suggested ways to go on a vacation. Obliging conflict management strategy was used when teachers followed the principal's directions to sit in and observe another teacher's classroom. Compromising conflict management strategy was used when infant care teachers suggested ways to clean up a play room together.

• Journal of The Korean Association For Science Education
• /
• v.20 no.1
• /
• pp.77-87
• /
• 2000

The purpose of the study is to understand the change process of middle school students' physics conceptions by the presented types of conflict situations. 274 middle school students were selected from one school in Pusan, however 257 students were participated in all the procedure of the study. After we classified students' physics conceptions into scientific and unscientific conceptions, presented three types of conflict situations. In this study three different cognitive conflict strategies were adopted; the first one is logical arguments(LCS: logical conflict situation), the second is actual demonstration(DCS: demonstrational conflict situation), and the third is two strategies together(DLCS). In this study, first, we investigated the change process of students' physics conceptions by three types of conflict situations. Second, we compared the effect of three conflict situations presentation, which includes positive effect by conceptual change from misconception to scientific conception and negative effect by conceptual change from scientific conception to misconception. Third, we studied characteristics of conceptual change by characteristics of conflict situations. In result, DLCS group and DCS group were more positive effect than LCS group in mechanics, DLCS group and LCS group were more positive effect than DCS group in electricity. It seems that mechanics are closely related to physical experiences, while electricity are more abstract.

• Korean Journal of Childcare and Education
• /
• v.2 no.2
• /
• pp.165-185
• /
• 2006

The purposes of this study were (1) to investigate the relationship of conflict components, and (2) to investigate interaction of conflict participants. Subjects were ninety-four 3-, 4- and 5-year-olds recruited from eleven child care centers in Seoul, Kyonggi and Incheon province. Interaction process between these young children were recorded by a video camera, and the scenes were transcribed for analysis of peer conflict situations which occurred between two children. Statistical methods used for data analysis were frequencies, percentiles, means, standard deviations, Chi-square. First conflict components are interrelated. There was a significant difference conflict resolution strategies according to conflict issue, and a significant difference conflict outcomes according to conflict resolution strategies. Also conflict outcomes were related to conflict emotion expression. Second, the stratigies interaction of conflict participants were significant and conflict emotion expression of conflict participants were significant.

• Journal of the Korean Home Economics Association
• /
• v.38 no.5
• /
• pp.91-106
• /
• 2000

대부분의 갈등해소에 관한 연구들은 갈등해소방법 사용의 상황에 따른 일관성을 미리 가정하고 있다. 그러나 몇몇 연구에서 갈등해소방법에 있어 성격의 효과와 함께 상황적 효과가 있음을 보고하고 있다. 아직까지는 갈등의 쟁점, 감정, 관련 인물과 이들의 상호작용을 고려한 갈등해소방법의 일관성에 관한 연구가 부재한 실정이다. 본 연구는 상황에 따른 갈등해소 방법 선택의 일관성의 수준과 결혼 적응도에 있어서의 이들의 영향을 조사하였다. 나아가, 갈등해소의 과정 및 절차를 관찰하였다. 350쌍의 한국 부부들에게 설문조사(1차연구)를 실시하였으며, 이를 바탕으로 50쌍을 선발하여 갈등해소 과정을 관찰하였다(2차연구). 설문조사 결과에 의하면, 쟁점의 종류나 관련 대상에 따라서는 비교적 일관성 있는 방법을 사용하였으나, 감정상태에 따라서는 비 일관적인 해소방법을 사용하였다. 안정형 애착유형자는 건설적 해소 방법을 사용하는 반면, 불안정 애착유형자는 파괴적 또는 회피적 해소방법을 사용하는 경향을 보였다. 관찰 연구 결과에 의하면, 건설형 및 회피형 사용자는 설문조사와 관찰연구에서 일관성 있는 행동을 보였으며, 파괴형 해소방법 사용자는 설문조사와 관찰연구에 있어 일관성이 결여되어 있었다. 갈등해소의 과정, 즉 시작, 진행, 종료에 있어 유의한 타이가 발견되었으며, 이것이 결혼 적응도에 영향을 주었다. 연구결과들은 갈등해소와 결혼 적응에 관한 이론과 연계되어 논의되었다.

• Journal of The Korean Association For Science Education
• /
• v.21 no.4
• /
• pp.697-709
• /
• 2001

Researchers on conceptual change have been proposed that confronting a cognitive conflict situation would be important for a student to change his/her preexisting conception. There have been reported that there are three different methods of producing a cognitive conflict situation; the first is logical argument(LC), the second is demonstration of an actual phenomenon(DC), and the third is kinesthetic conflict which is a kind of physical experience(EC). In this study, the researcher tried to find out the differences in the conceptual changes by the three different conflict situations. Seventy two high school students were chosen in a high school in Kyungkido, Korea. The students were tested four times; pretest, posttest, one week delayed posttest, and one month delayed posttest. Six different test situations on mechanics were developed for this study. Test item for each situation was developed. Each item consisted of a multiple choice question and explanation of the choice. The result showed a clear differences among the three conflict groups. In general, kinesthetic conflict which is a kind of physical experience(EC) was proved to be the most efficient strategy for the conceptual change; however, logical argument(LC) seemed to be the least efficient. However, the effectiveness was not uniform from situation to situation. Results of some items showed that even the LC was quite good for the conceptual change. Therefore, it seems to be important to develope appropriate method for the target concept.

• Proceedings of the Korean Society of Computer Information Conference
• /
• 2021.07a
• /
• pp.371-374
• /
• 2021

호텔기업은 고객서비스가 가장중요한 업무중의 하나로 직원들이 고객과의 대면상황에서 어떤 서비스가 펼쳐지는지에 따라서 호텔의 이익이 바뀌어 질수 있다. 따라서 호텔은 유능하고 우수한 직원들을 꾸준하게 유지하는 것이 무엇보다 중요하다. 다른 호텔과의 차별화를 위하여 직원들의 타 업체로의 이직을 막아 회사의 안정적인 발전을 도모하고 이윤을 최대한 높이는데 초점을 맞추어야 한다. 본 연구는 조직관리로써 역할갈등(직장-가정갈등, 가정-직장갈등)과 이직의도와의 관계를 알아보고자 한다. 그리고 역할갈등이 이직의도에 미치는 영향에 마음챙김 변수를 대입하여 매개역할을 검증하고자 한다. 자료 수집을 위해서 서울과 경기도 지역의 특급호텔 종사원을 대상으로 설문을 실시하였다. 자료 수집을 위하여 서울 경기지방을 직접 방문하여 조사를 진행하였다. 분석결과를 간단히 요약하면 첫째, 역할갈등은 이직의도에 유의미한 관계를 이루었고, 역할갈등이 이직의도에 미치는 영향에 있어서 마음챙김은 매개역할을 하였다. 역할갈등이 이직의도에 미치는 영향에 있어서 마음챙김의 매개효과는 역할 갈등의 첫 번째 변수인 직장-가정갈등 상황에서 이직의도에 미치는 영향을 마음챙김이 매개를 한다는 유의미한 결과를 얻었다. 그리고 두 번째 독립변수인 가정- 직장갈등의 상황에서는 마음챙김이 매개역할을 하는 것으로 예측되었다. 이런 연구결과를 바탕으로 기업은 체계적이고 지속적인 마음챙김 교육을 통하여 구성원 상호간의 상호 배려가 기업에 대한 긍정적인 태도로 바뀔 수 있도록 하는 방안을 강구해야 할 것이다. 또한 역할갈등의 결과변수를 좋게 하는 다양한 방안에 대한 폭넓은 연구가 필요할 것으로 보인다.

• Journal of The Korean Association For Science Education
• /
• v.18 no.4
• /
• pp.473-483
• /
• 1998

A learner's cognitive conflict with his /her existing conception is regarded to be one of the most important factors for a conceptual change. In this study, the effects of the conflict situation types on inducing students' cognitive conflicts in Newton's law were examined. The thirty-four students of 10th grade were selected from a rural high school based on the result of pre-test. The two different types of conflict situations among many possible types were used in this study. One type was using logical conflict situation and the other was demonstrating real conflict situation. The levels of cognitive conflict were measured by 4-point Likert scale by three interviewers. As the results, the demonstration method was more effective than the logical argument method. In case of the logical argument method, rather than showing scientific conceptions, suggesting another misconception was more effective to the students who have misconception. However, logical argument method was not effective to those who have scientfic conceptions. To the students who have unscientific conceptions, the demonstration method was very effective for inducing cognitive conflict. From the results of this study, demonstration method of teaching seems to be very effective for inducing students' cognitive conflict and overcoming their misconceptions on scientific concept.

• Journal of the Korean Chemical Society
• /
• v.51 no.3
• /
• pp.279-286
• /
• 2007

In this study, we investigated the influences of cognitive conflict and situational interest induced by a discrepant event and an alternative hypothesis, attention and state learning strategies on conceptual change. A preconception test was administered to 486 seventh graders. They also completed the questionnaires of cognitive response and situational interest to a discrepant event before/after presenting an alternative hypothesis. After learning the concept of density with a CAI program as conceptual change intervention, the tests of attention, state learning strategies, and conceptual understanding were administered as posttests. Analyses of the results for 197 students having misconceptions about density revealed that post-cognitive conflict was significantly higher than pre-cognitive conflict. However, there was no statistically significant difference between the test scores of pre-situational interest and post-situational interest. Pre-cognitive conflict only exerted a direct effect on post-cognitive conflict, while post-cognitive conflict exerted a direct effect and Journal of the Korean Chemical Society an indirect effect via attention on conceptual understanding. Both pre- and post-situational interests were found to influence on conceptual understanding via attention. Attention had influences positively on deep learning strategy and negatively on surface learning strategy. There was a relatively small effect of state learning strategies on conceptual understanding.

• 대학교육
• /
• s.147
• /
• pp.48-55
• /
• 2007

대학 통합이란 2개 이상의 대학을 하나의 대학으로 합치는 것으로서 통합 방안에 대해 통합 전 대학의 지역사회, 동문, 교수, 학생, 학부모 등 이해관계자의 다양한 견해가 표출되고 갈등 상황이 발생하는 등 그 추진이 매우 어려운 정책이라 할 수 있다. 대학별 갈등 양상은 개별 대학이 처한 상황에 따라 매우 다양하고 갈등의 깊이에 있어 다소 차이가 있었으나, 통합 추진과정에서 대학의 장과 구성원들의 헌신적인 노력과 슬기로운 지혜의 발휘로 원만히 극복하였다.

• Journal of The Korean Association For Science Education
• /
• v.30 no.8
• /
• pp.1110-1122
• /
• 2010

The purpose of this study was to identify elementary school students' alternative conceptual types of the movement of the moon and to find out how these types change when confronted with cognitive conflict situations. To find out alternative conceptual types, 206 sixth graders were sampled, and to investigate how the alternative conceptual types were changed by cognitive conflict situations, and 30 students were systematically resampled by alternative conceptual types. Data were collected through the pre- and post-test instruments, including five items that were used for testing the students' alternative conceptual types and changes after conflict situations. After the pre-test, students were instructed to determine the change of the alternative preconceptions using conflict situations. We found that a majority of students had various kinds of alternative preconceptions formed from their early years of elementary school. The cognitive conflict situations were effective for the conceptual change of the movement of the moon. Specifically, in all groups, the subjects' understanding of "the movement of the early evening crescent moon" changed scientifically.