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Review of Research on Nursing Organizational Culture in Korea (간호 조직문화에 대한 국내 간호연구 고찰)

  • Park, Kwang-Ok;Park, Sung Hee;Yu, Mi
    • The Journal of the Korea Contents Association
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    • v.14 no.2
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    • pp.387-395
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    • 2014
  • The authors reviewed research related to nursing organizational culture in order to determine the direction for future research, as well as the current status of nursing organizational culture. Research that analyzed nursing organizational culture were selected from journal articles in Korea and were reviewed. A total of 30 articles were collected. The number of studies on nursing organizational culture has shown a rapid increase since the late 1990s. Most research studies used a non-experimental design. The most frequently used organizational culture model and instrument was the competing values model defining culture pattern, which consists of relation-oriented, innovation-oriented, hierarch-oriented, and task-oriented culture. Other factors showing correlation with nursing organizational culture included job satisfaction, effectiveness, and so on. These results will be used to provide basic data for nursing leaders. In Korea, the next phase of research on organizational culture will require use of various approaches and research methods.

Nurses' Perceived Organizational Culture, Verbal Abuse and Job Stress (간호사가 인지하는 조직문화 유형과 언어폭력, 직무스트레스)

  • Lee, Yoon-Shin;Park, Sung-Hee
    • The Journal of the Korea Contents Association
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    • v.15 no.10
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    • pp.292-304
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    • 2015
  • The purpose of this study was to investigates the relationship among nurses' organizational culture, verbal abuse by doctor and nurse, job stress. A survey using a structured questionnaire was conducted with 235 nurses of 4 hospitals. Collected data were analyzed with mean, standard deviation, t-test, correlation analysis, stepwise multiple regression. This study reported the culture is different depending on the hospitals. And relation-oriented culture had a significant positive correlation to verbal abuse by doctor and nurse and innovation for verbal abuse by doctor. Respectively showing explanatory power job stress score serving as the major predictor variable for relation-oriented culture and verbal abuse by nurse 6.5%. The results of this study suggest that type of organizational culture should be regarded as important factors of job stress and verbal abuse. The results imply that hospital administrators should pay attention to the organizational culture to decrease their job stress through effective communication programs.

Correlation between Customer Orientation and Job Stress due to Degree of Emotional Labor on Security Agents (시큐리티 요원의 감정노동 수준에 따른 직무스트레스와 고객지향성의 관계)

  • Kim, Eui-Young;Lee, Jong-Hwan;Cho, Sung-Jin
    • Convergence Security Journal
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    • v.14 no.3_2
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    • pp.23-35
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    • 2014
  • This study aims to verify the relationship between customer orientation and job stress due to the degree of emotional labor on security agents. Objects of study are from 10 security companies, randomly selected from those registered on the Regional Police Agencies in Daejeon and Chungnam, from November 10th to 20th, 2013; thirty agents from each company, or three-hundred in total, were selected as research subjects by random sampling method. Twenty-five subjects were excluded for poor response contents and/or low reliability. Thus, only 275 subjects were included in actual analysis. The research tool was the questionnaire which was re-composed on the basis of domestic/overseas preliminary studies, while the data was processed through the frequency analysis, the reliability analysis, the confirmatory factor analysis and structure model analysis, using SPSS version 19.0 and AMOS 17.0 statistics package. Through the data analysis following the research methods above, the conclusion was acquired as follows. First, as job stress of security agents decreased, customer orientation increased. Second, the group of security agents with lower level of emotional labor positively affected job stress and customer orientation.

The Effects of Product Quality on Customer Trust and Long-Term Orientation in Bakery Franchises (베이커리 프랜차이즈의 상품품질이 고객신뢰와 장기지향성에 미치는 영향)

  • Lee, Myung-Ho
    • Culinary science and hospitality research
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    • v.20 no.3
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    • pp.125-136
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    • 2014
  • The purpose of this study is to provide the bakery franchise chains with practical suggestions through the analysis of the product quality that leads to customer trust and long-term reliance. For this study, I collected corresponding materials and made an inquiry survey with special emphasis on the covariance analysis to produce trustworthy results along with the analysis of factors. For the empirical analysis, among 350 copies of questionnaire distributed in the Seoul metropolitan area, 322 copies with 96% of usable response rate were used for the analyses using SPSS 18.0 and AMOS 18.0. Then, the covariance analysis was carried out for the verification of the hypotheses of the study. A summary of the results are as follows. First, texture, color and decoration, flavor and feel showed a positive effect on customer trust. Second, customer trust had a positive effect on the long-term orientation. Third, texture, color and decoration, flavor and feel showed a positive effect on the long-term orientation.

Health concern, health information orientation, e-health literacy and health behavior in aged women : focused on 60-70s (여성노인의 건강관심도, 건강정보지향, 인터넷 건강정보 문해력 및 건강행위 : 60-70대를 중심으로)

  • Lee, Young Hee;Ji, Eun Joo;Yun, Ok-Jong
    • Journal of Convergence for Information Technology
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    • v.9 no.4
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    • pp.39-47
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    • 2019
  • The purpose of this study was to investigate health concern, health information orientation, e-health literacy and health behavior, and to identify affecting factors of health behavior on elderly women. The subjects consisted of 203 elderly women in the C city. The variables were measured using questionnaires, analyzed using descriptive statistic, t-test, ANOVA, and multiple regression analysis. The health concern, health information orientation and health behavior were not significant difference in 60s and 70s. The e-health literacy was significant difference. Factors influencing health behavior in 60s was health information orientation, and explanation of health behavior is 14.8%. In 70s was living situation, and explanation of health behavior is 6.6%. These results suggest that it is necessary to develop health promotion program to improve health behavior for elderly women, and including health concern, e-health literacy in the information era.

The Effect of Service Orientation Effort on Job Satisfaction, Organizational Commitment and Turnover Intention in Logistics Firms (물류기업의 서비스지향적 노력이 직무만족, 조직몰입과 이직의도에 미치는 영향)

  • Choi, Young-Ro;Kim, Hyun-Duk
    • Journal of Korea Port Economic Association
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    • v.33 no.2
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    • pp.33-52
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    • 2017
  • The purpose of this study is to analyze the components and to verify the relationship among service orientation effort, job satisfaction, organizational commitment and turnover intention in logistics firms. A literature survey is presented; then, an empirical analysis is carried out using data from questionnaires to employees in logistics firms. The final results indicate that Service orientation effort of logistics firms is positively related to job satisfaction and organizational commitment. Moreover, service orientation effort, job satisfaction and organizational commitment are negatively related to turnover intention. Following these results, it is necessary to concentrate on enhancing the service orientation effort to increase job satisfaction and organizational commitment and decrease turnover intention.

Regional Structure of International Physical Distribution through Clearance Depot (통관거점을 이용한 국제물류의 지역구조)

  • Han Ju-Seong
    • Journal of the Korean Geographical Society
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    • v.40 no.6 s.111
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    • pp.631-652
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    • 2005
  • This study is to clarify regional structure and connection of international physical distribution through clearance depot of Cheongju customs of inland location. The trade of clearance depot of Cheongju customs industrial characteristics reflects of territorial hinterland. As origins and destinations of freight as exports and imports region, territories of Cheongju customs trade mainly with Japan, China, and USA. Origin and destination of freight of Cheongju customs territory are hinterland and foreland of Incheon International Airport and Busan port. In case of export, foreland of Busan port is board, and in case of import, the hinterlands of Incheon International Airport and Busan port are similar. Clearance depot of inland-located Cheongju is construct by the advantages of rapidness and inexpensive cost. And the kind of freight and system of physical distribution of each enterprise show different characteristics. For each export and import freight, each shipper corporation has its own physical distribution system, and structure of international distribution is classified into export pattern of bonded industry and bonded warehouse. Again the patterns of bonded warehouse are distinguished free on board price system with division of labor in base of production in overseas, free on board price system, and cost-insurance-freight with division of labor in base of production in overseas. These Phenomena are caused by transaction between headquarter and its overseas corporation, initiative freight handling of export corporation, choice of inexpensive cost, and international convention.

The Effect Of Training Program Satisfaction For Cabin Attendants on Self Efficacy and Service Attitude (객실승무원 교육훈련 만족이 자기효능감 및 서비스 태도에 미치는 영향)

  • Lee, Sun-U;Kim, Ji-Yun
    • 한국항공운항학회:학술대회논문집
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    • 2016.05a
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    • pp.64-67
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    • 2016
  • 본 연구는 객실승무원 교육훈련 만족이 자기효능감 및 서비스태도(서비스 몰입, 서비스 지향의 자발적 행동)에 어떻게 작용하는지 실증적으로 분석하여 바람직한 객실승무원 교육훈련의 방향을 모색하는데 그 목적이 있다. 이를 위해서 비행근무 중인 국내 K항공사 객실승무원 210명을 대상으로 자기 보고식 설문지를 배포하여 유효한 설문지 208부를 대상으로 기초 통계 조사를 실시하였다. 본 연구의 결과는 다음과 같다. 첫째, 교육훈련 내용(용모 및 태도 관련 내용, 서비스자세 관련 내용, 대처요령 관련 내용)은 교육만족에 통계적으로 유의한 영향을 미치는 것으로 나타났다. 둘째, 객실승무원 훈련담당강사는 교육만족에 통계적으로 유의한 영향을 미치는 것으로 나타났다. 셋째, 객실승무원 교육시스템은 교육만족에 통계적으로 유의한 영향을 미치는 것으로 나타났다. 넷째, 객실승무원 교육만족은 자기효능감에 통계적으로 유의한 영향을 미치는 것으로 나타났다. 다섯째, 객실승무원 교육만족은 서비스몰입에 통계적으로 유의한 영향을 미치는 것으로 나타났다. 여섯째, 객실승무원 교육만족은 서비스지향의 자발적 행동에 통계적으로 유의한 영향을 미치는 것으로 나타났다.

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Nursing Management - Based on the role of head nurse

  • Kim Moon Sil
    • The Korean Nurse
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    • v.25 no.4 s.137
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    • pp.62-74
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    • 1986
  • 한국경제 수준의 향상과 보험제도의 도입으로 병원을 찾는 대상자의 수가 증가하게 되었다. 아울러 저렴한 보험숫자가 병원슷가가 병원의 경영난을 초래하게 되므로 병원주는 이를 극복하기 위한 과학적이고 체계적인 병원관리에 관심을 갖게 되었다. 특히 간호부(과)에서도 목적 지향적인 계획과 업무수행에 관심을 갖게 되어 그 관리체계나 간호의 질이 향상하기 시작하였다. 간호의 질을 향상시키기 위한 간호관리란 그 내용이 방대하므로 본 논문에서는 수간호원의 역할에 중점을 두었다. 즉 간호의 질 향상을 위한 평가 중 소급평가로써 퇴원환자 기록지 감사, 퇴원예정환자면접 및 병실 집담회에 관한 내용과 동시 평가로써 환자 기록지 감사 및 환자 면접 내용에 관해서 논하였다. 또한 인력관리를 위해서는 간호원-환자간의 관계, 간호원-의사간의 관계, 직무평가, 업무평가 및 간호인력 활용에 관해서 미국과 한국의 차이점을 제시하였다. 결론적으로 한국의 간호관리는 병원표준화 심사실시 및 간호원의 계속적인 노력으로 많은 향상을 보았으나 아직까지는 간호업무 수행절차에 관한 평가에 불가하므로 목적 지향적인 업무체계화와 한국병원상황에 적합한 평가도구의 틀개발과 질적간호를 위한 적정간호인력의 확보에 관한 노력이 계속되져야 한다고 본다.

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A Ontology Evaluation Method for Service Oriented Ontology (서비스지향 온톨로지를 위한 온톨로지 평가방법)

  • Kim, Su-Kyoung;Ahn, Kee-Hong;Choi, Ho-Jin
    • Proceedings of the Korea Information Processing Society Conference
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    • 2009.04a
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    • pp.1017-1020
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    • 2009
  • 본 연구는 차세대 컴퓨터 패러다임의 지식베이스로 각광받는 온톨로지의 구축에 있어, 온톨로지가 실제 응용이나 서비스로 더욱 안정적으로 활용될 수 있는 온톨로지 평가를 위한 이론적 근거를 제시하는데 그 목적이 있다. 현재 많은 온톨로지가 구축되고 응용에 활용되기 위한 연구가 진행되나 이의 안정성과 유용성을 평가하기 위한 방법에 대한 연구는 부족한 상황이다. 따라서 본 연구는 소프트웨어공학적 측면에서 온톨로지의 소비자들이 만족할 수 있고 활용될 수 있는 온톨로지 구축을 위한 온톨로지를 평가하기 위한 서비스지향적 온톨로지 공학 기준과 온톨로지 평가 방안을 제시하고자 한다.