DOI QR코드

DOI QR Code

간호사의 투약업무흐름 중단 중재전략 적합성 연구: 전문가 델파이 조사를 중심으로

Assessing the Suitability of Interruption Intervention Strategies in Nursing Medication Administration: A Delphi Study

  • 백승주 (중앙대학교 간호대학원) ;
  • 장승경 (인제대학교 간호학과) ;
  • 홍상희 (중앙대학교 서울병원) ;
  • 한수옥 (중앙대학교 광명병원) ;
  • 이원 (중앙대학교 간호학과)
  • Seung Ju Baek (Department of Nursing, The Graduate School, Chung-Ang University) ;
  • Seung Gyeong Jang (College of Nursing, Inje University) ;
  • Sang Hee Hong (Nursing Division, Chung-Ang University Hospital) ;
  • Soo Ok Han (Nursing Division, Chung-Ang University Gwangmyeong Hospital) ;
  • Won Lee (Department of Nursing, Chung-Ang University)
  • 투고 : 2024.03.29
  • 심사 : 2024.06.10
  • 발행 : 2024.06.30

초록

Purpose: This study explored the suitability of interventions for medication interruption and intervention preferences. Methods: Two rounds of Delphi surveys were conducted with 18 expert panels comprising staff (or charge) nurses, nursing managers, and Quality Improvement (QI) team nurses working in a tertiary general hospital. For 47 situations involving the location of interruption, medication step, and source of interruption, the suitability of three interventions (no-interruption zone, medication safety vest, and education) was evaluated using a 5-point scale. Results: A total of 51 interventions for each situation were found appropriate by satisfying the degree of convergence and consensus. Patients or caregivers, peer nurses, doctors, telephones, and call bells were sources of interruption and were identified as appropriate for the application of interventions. 'Responding to requests and inquiries' by patients or caregivers showed high overall suitability. The nurses' preferred color for the intervention design (no-interruption zone, medication safety vest) is blue text on a yellow background. The priority groups for education related to medication interruptions were patients or caregivers, nurses, and non-nursing staff, in that order. Conclusion: Effective implementation of tailored intervention strategies that consider the specific characteristics of medication interruptions is crucial for mitigating interruptions and enhancing patient safety. Comprehensive educational programs aimed at reducing medication interruptions by improving awareness are necessary. Moreover, future research should evaluate these strategies in clinical settings to ensure their effectiveness in enhancing patient safety.

키워드

과제정보

This work was supported by the National Research Foundation of Korea (NRF) grant funded by the Korea government (MSIT) (No. 2020R1G1A1101956).

참고문헌

  1. Yu E-J, Lee E-N, Kim J-M, Jun H-J. Concept analysis of the work interruption by nurses. Journal of Korean Academy of Nursing Administration. 2019;25(4):272-81.
  2. Tucker AL, Spear SJ. Operational failures and interruptions in hospital nursing. Health Services Research. 2006;41(3p1):643-62.
  3. Brixey JJ, Robinson DJ, Johnson CW, Johnson TR, Turley JP, Zhang JA. Concept analysis of the phenomenon interruption. Advances in Nursing Science. 2007;30(1):E26-E42.
  4. Coiera E. The science of interruption. BMJ Quality & Safety. 2012;21(5):357-60.
  5. Westbrook JI, Woods A, Rob MI, Dunsmuir WT, Day RO. Association of interruptions with an increased risk and severity of medication administration errors. Archives of Internal Medicine. 2010;170(8):683-90.
  6. Walsh EK, Hansen CR, Sahm LJ, Kearney PM, Doherty E, Bradley CP. Economic impact of medication error: a systematic review. Pharmacoepidemiology and Drug Safety. 2017;26(5):481-97.
  7. Moyen E, Camire E, Stelfox HT. Clinical review: medication errors in critical care. Critical Care. 2008;12(2):208.
  8. Dumo AMB. Factors affecting medication errors among staff nurses: basis in the formulation of medication information guide. IAMURE International Journal Of Health Education. 2012;1(1):88-149.
  9. Berdot S, Sabatier B, Gillaizeau F, Caruba T, Prognon P, Durieux P. Evaluation of drug administration errors in a teaching hospital. BMC health services research. 2012;12(1):1-8.
  10. Schroers G. Characteristics of interruptions during medication administration: An integrative review of direct observational studies. Journal of clinical nursing. 2018;27(19-20):3462-71.
  11. Huckels-Baumgart S, Baumgart A, Buschmann U, Schupfer G, Manser T. Separate Medication Preparation Rooms Reduce Interruptions and Medication Errors in the Hospital Setting: A Prospective Observational Study. Journal of patient safety. 2021;17(3):e161-e8.
  12. Pape TM, Guerra DM, Muzquiz M, Bryant JB, Ingram M, Schranner B, et al. Innovative approaches to reducing nurses' distractions during medication administration. Journal of continuing Education in Nursing. 2005;36(3):108-16.
  13. Relihan E, O'Brien V, O'Hara S, Silke B. The impact of a set of interventions to reduce interruptions and distractions to nurses during medication administration. Quality & Safety in Health care. 2010;19(5):e52.
  14. Freeman R, McKee S, Lee-Lehner B, Pesenecker J. Reducing Interruptions to Improve Medication Safety. Journal of Nursing Care Quality. 2013;28(2):176-85.
  15. Raban MZ, Westbrook JI. Are interventions to reduce interruptions and errors during medication administration effective?: a systematic review. BMJ Quality & Safety. 2014;23(5):414-21.
  16. Verweij L, Smeulers M, Maaskant JM, Vermeulen H. Quiet please! Drug round tabards: are they effective and accepted? A mixed method study. Journal of Nursing Scholarship. 2014;46(5):340-8.
  17. Rivera AJ. A socio-technical systems approach to studying interruptions: understanding the interrupter's perspective. Applied Ergonomic. 2014;45(3):747-56.
  18. Kim DY, Kim SR, Jeong M, Ji YG. Analysis of Interruptions and Multitasking Patterns of Nurses' Charting: Based on the Eye-Tracking Data. Journal of The Ergonomics Society of Korea. 2020;39(4):345-56.
  19. You JE, Lee EN. Reasons, incidences, and influencing factors of work interruptions in intensive care unit nurses. Journal of Muscle and Joint Health. 2020;27(3):247-54.
  20. Rhu E-J, Lee E-N. Relationship among task interruption and task performance and burn-out in emergency room nurses. Journal of Korean Critical Care Nursing. 2013;6(1):34-43.
  21. Kwon YE, Kim M, Choi S. Degree of interruptions experienced by emergency department nurses and interruption related factors. International Emergency Nursing. 2021;58
  22. Yu E-J, Lee E-N. Development and validation of a nursing work interruption scale. International Journal of Environmental Research and Public Health. 2022;19(20).
  23. Skulmoski GJ, Hartman FT, Krahn J. The Delphi method for graduate research. Journal of Information Technology Education: Research. 2007;6:1-21.
  24. Westbrook JI, Li L, Hooper TD, Raban MZ, Middleton S, Lehnbom EC. Effectiveness of a 'Do not interrupt'bundled intervention to reduce interruptions during medication administration: a cluster randomised controlled feasibility study. BMJ Quality & Safety. 2017;26(9):734-42.
  25. Lee JS. Delphi Method.1st ed.Pajul,Korea: KYOYOOKBOOK;2001
  26. Aldridge J, Sempik J. Social and therapeutic horticulture: evidence and messages from research. 2002.
  27. Han MH, Lee NJ. Developing the role of sexual assault nurse examiner in South Korea : Using Delphi method. Journal of Science Criminal Investigation. 2020;14(1):40-54.
  28. Buchini S, Quattrin R. Avoidable interruptions during drug administration in an intensive rehabilitation ward: improvement project. Journal of Nursing Management. 2012;20(3):326-34.
  29. Wang W, Jin L, Zhao X, Li Z, Han W. Current status and influencing factors of nursing interruption events. The American journal of Managed Care. 2021;27(6):e188-e94.
  30. Tomietto M, Sartor A, Mazzocoli E, Palese A. Paradoxical effects of a hospital-based, multi-intervention programme aimed at reducing medication round interruptions. Journal of Nursing Management. 2012;20(3):335-43.
  31. Kim MY, Park SA. Study on Non-Value-Added Nursing Activities in a Tertiary Hospital. Journal of Korean Academy of Nursing Administration. 2011;17(3):315-26.
  32. Scott J, Williams D, Ingram J, Mackenzie F. The effectiveness of drug round tabards in reducing incidence of medication errors. Nursing times. 2010;106(34):13-15.
  33. Flynn F, Evanish JQ, Fernald JM, Hutchinson DE, Lefaiver C. Progressive care nurses Improving patient safety by limiting interruptions during medication administration. Critical Care Nurse. 2016;36(4):19-35.
  34. Xie J, Sun Q, Tang S, Ding S, Zhong Z, Zeng S, et al. Knowledge, attitude and practice regarding nursing interruptions among Chinese nurses: A nationwide cross-sectional survey. International Journal of Nursing Sciences. 2020;7(1):66-73.