DOI QR코드

DOI QR Code

A Study on the Advancement of the Government's Digital Employment Service

정부의 디지털 고용서비스 고도화에 관한 연구

  • Woo Young Lee (School of Mechanical Engineering, Korea University of Technology and Education) ;
  • Jae Kap Lee (Graduate School of Employment Service, The University of Suwon) ;
  • Yeongdon Na (Graduate School of Convergence Science, Seoul National University of Science & Technology)
  • 이우영 (한국기술교육대학교 기계공학부) ;
  • 이재갑 (수원대학교 고용서비스대학원) ;
  • 나영돈 (서울과학기술대학교 융합과학대학원)
  • Received : 2023.08.04
  • Accepted : 2023.08.10
  • Published : 2023.08.30

Abstract

This study analyzes the construction status of digital employment services in Korea and presents the direction of continuous advancement and development of digital employment services based on overseas cases and the latest digital technology development trends. Find out the specific digitalization promotion strategies and current status of major countries such as Belgium, Australia, the United Kingdom, Germany, France, and the United States. In addition, in order to present a plan for the development of digital employment services in Korea, we will propose a plan to expand digital employment services to online employment centers through individual and customized employment services, data openness, and expansion of public-private collaboration through digital employment services using AI and big data.

본 연구에서는 우리나라의 디지털 고용서비스 구축상황을 분석하고 해외사례와 최신 디지털 기술의 발전 동향을 토대로 디지털 고용서비스의 지속적인 고도화 및 발전 방향을 제시한다. 벨기에, 호주, 영국, 독일, 프랑스, 미국 등 주요 국가의 구체적인 디지털화 추진전략과 현황을 알아본다. 그리고 우리나라 디지털 고용서비스의 발전방안을 제시하기 위해 AI, 빅데이터 등을 활용한 디지털 고용서비스를 통해 개인별·맞춤형 고용서비스, 데이터 개방과 민관협업 확대 등을 통해 궁극적으로 온라인 고용센터로 디지털 고용서비스 확대 방안을 제시한다.

Keywords

Acknowledgement

이 논문은 2022년도 한국기술교육대학교 연구비지원 및 고용노동부 정책연구지원에 의하여 연구되었음.

References

  1. Ministry of Employment and Labor, "Get safe and effective employment support services through non-face-to-face and digital methods at employment centers," 2021. 
  2. Korea Employment Information Service, "Analysis of current issues in digital employment services and development tasks," 2022. 
  3. Korea Employment Information Service, "Young people in society, women who have had a career break, and middle-aged people have succeeded in finding a job with artificial intelligence recommendations," 2019. 
  4. Ministry of Employment and Labor, "National job information platform construction status and operation direction," 2019. 
  5. The Ministry of Employment and Labor, "Plans to build a next-generation digital employment platform [Employment 24]," 2022. 
  6. W. Pieterson, "A starting guide on creating a digital strategy for pes: getting started with digital strategies," Eurpean Network Public Employment Services, European Commission, 2019. 
  7. K. S. Choi, "A study on the development strategy and utilization of big data related to employment," Joural of KoCon.a, vol. 21, no. 9, pp. 184-197, 2021. 
  8. J. G. Lee and W. Y. Lee, "Basic research on big data-based employment service overseas cases and strategy establishment," Korea Employment Information Service, 2021. 
  9. W. Y. Lee, "SMART Employment Service, a platform that provides customized services by finding the best match," 4th Smart Employment Service Forum, 2022. 
  10. Australian Government, "The next generation of employment services," Discussion paper, 2018. 
  11. Cedefop, "The online job vacancy market in the EU: Driving forces and emerging trends," 2019. 
  12. European Commission, "Data projects at the PES," April 2021. 
  13. OECD, "Harnessing digitalisation in Public Employment Services to connect people with jobs," Polciy Brief on Active Labour Market Policies, 2022. 
  14. Pieterson, W., "Digital technologies and advanced analytics in PES," European Network Public Employment Services, European Commission, 2019.