Acknowledgement
This work was supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea(NRF-2018S1A5B5A02038512).
References
- Cho, E.H. and Han, J.S., The effect of video User Created Content tourism information quality on user's satisfaction, visit intention and information sharing intention, Korean Journal of Hospitality and Tourism, 2018, Vol. 27, No. 2, pp. 163-179. https://doi.org/10.24992/KJHT.2018.02.27.02.163.
- Crant, J.M., Proactive behavior in organizations, Journal of Management, 2000, Vol. 26, No. 3, pp. 435-462. https://doi.org/10.1016/S0149-2063(00)00044-1
- DeLone, W.H. and McLean, E.R., Information systems success: The quest for the -dependent variable, Information Systems Research, 1992, Vol. 3, No. 1, pp. 60-95. https://doi.org/10.1287/isre.3.1.60
- DeLone, W.H. and McLean, E.R., Measuring e-commerce success: Applying the DeLone & McLean information systems success model, International Journal of electronic commerce, 2004, Vol. 9, No. 1, pp. 31-47. https://doi.org/10.1080/10864415.2004.11044317
- DeLone, W.H. and McLean, E.R., The DeLone and McLean model of information systems success: A ten-year update, Journal of Management Information Systems, 2003, Vol. 19, No. 4, pp. 9-30. https://doi.org/10.1080/07421222.2003.11045748
- Fornell, C. and Larcker, D.F., Structural equation models with unobservable variables and measurement error: Algebra and statistics, Journal of Marketing Research, 1981, Vol. 18, No. 3, pp. 382-388. https://doi.org/10.1177/002224378101800313
- Han, Y.M., Rhim, H.S., and Jung, Y.S., Understanding concepts of proactive services and cases, Productivity Research: An International Interdisciplinary Journal, 2017, Vol. 31, No. 3, pp. 197-224. https://doi.org/10.15843/kpapr.31.3.201709.197
- Jakob Nielsen's Alertbox, Personalization is over-rated, 1988, Useit.com
- Kim, K.W. and Hong, S.J., A Study on the Directions for Development of the On-Line Shopping Mall Designs Reflecting the Progress of Personalization and Consumers' Expectations, The Journal of the Korea Contents Association, 2006, Vol. 6, No. 9, pp. 132-140.
- KISTI, Development of Integrated Science and Technology Knowledge Infrastructure Service, 2018
- Kwak, S.J., Noh, Y.H., and Kim, D.S., A Study on Need Analysis for User-Customized Policy Information Services, Journal of the Korean Society for Library and Information Science, 2015, Vol. 49, No. 2, pp. 75-109. https://doi.org/10.4275/KSLIS.2015.49.2.075
- Lee, H.J., A Study on Interaction affecting factor and information sharing and creation intention in Social Network Services [dissertation], [Seoul, Korea]: Seoul National University, 2012.
- Lee, J.W. and Park, E.H., A Study on the Customer Satisfaction of One-stop Service: Focusing on the Experience of the Affiliated Service in Employment Welfare Plus Center, Korean Society and Public Administration, 2017, Vol. 27, No. 4, pp. 215-239.
- Lee, S.Y., A Study on Omni Channel Case and Strategy in Domestic Large-scale Distributors, Journal of the Korean Society of Design Culture, 2015, Vol. 21, No. 4, pp. 477-488.
- Nam-Goong, H., A study on the personalization information service based on learning system, Journal of the Korean Society for Information Management, 2003, Vol. 20, No. 4, pp. 132-140. https://doi.org/10.3743/KOSIM.2003.20.4.113
- Negash, S., Terry, R., and Igbaria, M., Quality & effectiveness in web-based customer support systems, Information & Management, 2003, Vol. 40, No. 8, pp. 757-768. https://doi.org/10.1016/S0378-7206(02)00101-5
- Newman, D, How to plan, participate and prosper in the data economy, Gartner, 2011.
- NIA, ISP in Integration of administrative services, 2015.
- Noh, Y.H., Oh, E.K., and Jeong, D.K., A Study on the Proposal of Direction of Data Linkage for Building a One-Stop Portal Service for Humanities Assets, Journal of the Korean Society for Information Management, 2018, Vol. 35, No. 2, pp. 7-36. https://doi.org/10.3743/KOSIM.2018.35.2.007
- ORR, K., Data quality and systems theory, Communications of the ACM, 1998, Vol. 41, No. 2, pp. 66-71. https://doi.org/10.1145/269012.269023
- Park, G.W., Park, H.J., Mo, S.H., Lim, C.H., Choi, H.S., Lee, S.H., Lee, H.J., Hwang, S.J., and Han, C.H., The Effect of Information Quality and System Quality on Knowledge Service Competence: Focusing on Knowledge Service Types, Information Systems Review, 2019, Vol. 21, No. 4, pp. 1-29. https://doi.org/10.14329/isr.2019.21.4.001
- Park, H.S., Information System Quality on User' Values.Satisfactions and System Use Intentions [dissertation], [Daegu, Korea]: Daegu University, 2002.
- Peppers, D. and Rogers, M., Enterprise one to one: Tools for competing in the interactive age, 1997.
- Pretschner, A. and Gauch, S., Ontology based personaized search, Proceedings 11th International Conference on Tools with Artificial Intelligence, IEEE, 1999, pp. 391-398.
- Rai, A., Lang, S.S., and Welker, R,B., Assessing the validity of IS success models: An empirical test and theoretical analysis, Information Systems Research, 2002, Vol. 13, No. 1, pp. 50-69. https://doi.org/10.1287/isre.13.1.50.96
- Seddon, P.B., A respecification and extension of the DeLone and McLean model of IS success, Information Systems Research, 1997, Vol. 8, No. 3, pp. 240-253. https://doi.org/10.1287/isre.8.3.240
- Wu, J.H. and Wang, Y.M., Measuring KMS success: A respecification of the DeLone and McLean's model, Information & Management, 2006, Vol. 43, No. 6, pp. 728-739. https://doi.org/10.1016/j.im.2006.05.002
- Zweifel Ron, State of Wisconsin Server Consolidation Potential, 2003.