한국전자통신학회논문지 (The Journal of the Korea institute of electronic communication sciences)

한국전자통신학회 (Korea Institute of Electronic Communication Science)
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디지털 소외계층인 시니어를 대상으로 한 메타버스 키오스크 교육시스템

Metaverse Kiosk Education System for Digitally Marginalized Seniors

  • 투고 : 2023.10.20
  • 심사 : 2023.12.27
  • 발행 : 2023.12.31
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초록

키오스크는 무인 서비스와 결제 시스템을 제공하는 중요한 도구로 인기를 얻고 있으며, 서비스 업계에서 빠르게 증가하고 있다. 그러나 디지털 기술과 터치스크린에 익숙하지 않은 노인들에게는 키오스크 사용이 어려울 수 있다. 이에 따라, 이 연구는 메타버스 기술을 활용하여 노인들의 디지털 기술 및 키오스크 서비스 접근성을 향상시키는 교육 프로그램을 개발한다. 본 연구는 노인들의 디지털 기술 및 키오스크 접근을 놀이로써 익힐 수 있도록 교육 시스템으로 만들었다.

Kiosks are gaining popularity as an essential tool that offers unmanned services and payment systems, and their use is rapidly increasing in the service industry. However, the use of kiosks can be challenging for the elderly who are not accustomed to digital technology and touchscreens. Consequently, this study develops an educational program that utilizes metaverse technology to enhance the digital skills and kiosk service accessibility of older adults. This research has created an educational system that allows the elderly to learn digital skills and kiosk access through play.

키워드

과제정보

본 논문은 2023년도 봄철 종합학술대회 우수 논문임

참고문헌

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