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A Study on Optimizing User-Centered Disaster and Safety Information Application Service

  • Gaeun Kim (Department of Multimedia Engineering, Hannam University) ;
  • Byungjoo Park (Department of Multimedia Engineering, Hannam University)
  • Received : 2023.10.05
  • Accepted : 2023.10.15
  • Published : 2023.12.31

Abstract

This paper emphasizes that information received in disaster situations can lead to disparities in the effectiveness of communication, potentially causing damage. As a result, there is a growing demand for disaster and safety information among citizens. A user-centered disaster and safety information application service is designed to address the rapid dissemination of disaster and safety-related information, bridge information gaps, and alleviate anxiety. Through the Open API (Open Application Programming Interface), we can obtain clear information about the weather, air quality, and guidelines for disaster-related actions. Using chatbots, we can provide users with information and support decision-making based on their queries and choices, utilizing cloud APIs, public data portal open APIs, and solution knowledge bases. Additionally, through Mashup techniques with the Google Maps API and Twitter API, we can extract various disaster-related information, such as the time and location of disaster occurrences, update this information in the disaster database, and share it with users.

Keywords

Acknowledgement

This work was supported by 2023 Hannam University research fund.

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