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A Study on User Satisfacation of Kiosk UI Design Elements on University Campus

대학 캠퍼스 키오스크 UI 디자인 요소의 사용자 만족도에 관한 연구

  • Cai, XiaoJun. (Dept. of Industrial Design, Graduate School, Dong-Eui University) ;
  • Oh, Yong Kyun (Dept. of Industrial Design, Graduate School, Dong-Eui University)
  • 채효군 ;
  • 오용균
  • Received : 2021.09.16
  • Accepted : 2021.10.18
  • Published : 2021.10.30

Abstract

The post-corona era is having a major impact on university campus life, and campus cultural life has undergone drastic changes. In the process of adapting to this change. The existing face-to-face learning method is converted to non-face-to-face learning, and kiosks representing campus self-service are increasingly used. Subsequently, in order to match the characteristics of public places such as university campuses and provide better self-service, there are no related studies considering UI design elements of kiosks and characteristics of kiosks. This study conducted a survey on Chinese university students considering the characteristics and usability of university campus kiosks through user interface design elements in terms of design by considering previous studies. The purpose of this study is to examine the relationship between color, icon, typography, which are elements of kiosk interface design, and convenience, reliability, and usability, which are characteristics of a kiosk. In this study, the design elements and characteristics of the unmanned self-service system kiosk UI used by students at four universities in Korea and China were set as the scope of the study, and related documents were organized and surveyed in Korea and China. Case analysis and comparison method Through the kiosk usage characteristics of 4 universities were derived. The usability evaluation criteria use the five evaluation criteria suggested by the authority JacobNidsn. The usability evaluation criteria use the five evaluation criteria suggested by the authority JacobNidsn. The survey and analysis of this study were conducted for students who had experience using kiosks at two universities in China, and kiosk UI design elements were organized through survey and analysis of a total of 200 people.

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