DOI QR코드

DOI QR Code

Analysis of recognition of lecture and satisfaction with its quality among dental technology students

일부 치기공과 학생의 비대면 강의 서비스 품질 인식 및 만족도 분석

  • Kwon, Eun-Ja (Department of Dental Laboratory Technology, Hyejeon College) ;
  • Esther, Choi (Department of Dental Laboratory Technology, Hyejeon College) ;
  • Soo, Han Min (Department of Dental Laboratory Technology, Hyejeon College) ;
  • Kim, Chang-Hee (Department of Dental Hygiene, Chung-Cheong University) ;
  • Kim, Hyeong-Mi (Department of Dental Hygiene, Kangwon National University)
  • Received : 2021.10.26
  • Accepted : 2021.11.22
  • Published : 2021.12.30

Abstract

Background: To survey and analyze awareness and recognition during a non-face-to-face lecture, and satisfaction with among dental technology students. Methods: Total 179 undergraduates were surveyed from the Department of Dental Technology. Frequency analysis, cross analysis, independent sample t-test, correlation analysis, and multiple regression analysis were used for analyzing statistics. Results: Overall satisfaction with the non-face-to-face lecture was the highest (p=.037) while watching a recorded lecture in the theory curriculum subject. In the case of practical subjects, satisfaction with face-to-face lectures appeared to be higher (p=.039) compared to non-face-to-face lectures. Factors influencing the recognition of non-face-to-face lecture quality included awareness of a place to conduct a class and of face-to-face delivered lecture quality, satisfaction with face-to-face lecture, and satisfaction with non-face-to-face lecture. Factors affecting satisfaction with a non-face-to-face lecture included a place to conduct a class, the most effective theory non-face-to-face class method, the method of having been experienced the most among non-face-to-face lecture methods, and the recognition of non-face-to-face lecture quality. Conclusions: Future educational environment should include combined face-to-face and non-face-to-face lectures. An efficient educational indicator will be needed to evaluate learners' assessments and opinions about online classes, followed by its application to teaching methods.

Keywords

References

  1. Park JY. A review of university's online education facilitated by COVID-19. Journal of the KSME 2020;60(7):32-36.
  2. Kim SM. Analysis of press articles in Korean media on online education related to COVID-19. J Digit Contents Soc 2020;21:1091-1100. https://doi.org/10.9728/dcs.2020.21.6.1091
  3. Lee JG, et al. The relationship between learning motivation, learning commitment and academic achievement of nursing students who gave non-face-to-face online lectures. JKAIS 2020;21(11):412-419. https://doi.org/10.5762/KAIS.2020.21.11.412
  4. Yoo JA. Analysis of university classes in non-face-to-face online education environment in the COVID-19 Times. HSS21 2020;11(6):2001-2016. https://doi.org/10.22143/HSS21.11.6.141
  5. Jeong JS. Analysis of variables affecting the academic performance of college students in remote lectures due to COVID-19. Unpublished master's thesis, Gyeongsang National University, Jinju, 2021.
  6. Kang W, Kim IS. A comparison of blended learning and traditional face-to-face learning for some dental technology students in practice teaching. J Tech Dent 2020;42(3):248-253. https://doi.org/10.14347/jtd.2020.42.3.248
  7. Kim IJ, et al. The effects of web based distance learning upon learning achievement: The moderating effects of system interactions. The Journal of information systems 2009;18(2):111-126. https://doi.org/10.5859/KAIS.2009.18.2.111
  8. Kim DS, Lee MH. Perception on online learning of faculty members in higher education. KALCI 2019;19(13):845-867. https://doi.org/10.22251/jlcci.2019.19.13.845
  9. Jeong HE, et al. Study on the satisfaction and effectiveness of non-face-to-face lectures in 2020 and the necessity of face-to-face lectures: Focusing on students studying public health at "S" college in seongnam-si. J Tech Dent 2021;43(2):62-68. https://doi.org/10.14347/jtd.2021.43.2.62
  10. Suh HS. Study on the effect of proportional logit model on satisfaction of uncontacted lectures. JKDAS 2020;22(4):1371-1382. https://doi.org/10.37727/jkdas.2020.22.4.1371
  11. Choi MW. The effects of lecture service quality in departments related to physical educationon satisfaction, reliability and verbally intentions to recommend the lectures. unpublished doctoral dissertation, Keimyung University, Daegu, 2008.
  12. Kim SJ. The relationship among lecture service, class satisfaction and trust: The moderating role of the academic motivation. JCC 2008;11(1):143-164. https://doi.org/10.17053/jcc.2008.11.1.007
  13. Chei MJ. Analysis of structural relationship among instructional quality, academic emotions, perceived achievement and learning satisfaction in offline & online university lectures. Unpublished doctoral dissertation, Konkuk University, Seoul, 2016.
  14. Kim SE. The effect of online instructional quality on perceived usefulness, learning flow and satisfaction in flipped learning. Unpublished master's thesis, Konkuk University, Seoul, 2019.
  15. Kil YS. Characteristics of teaching methods and teaching behaviors used by the professors. The Journal of Korean Teacher Education 2011;28(4)405-428. https://doi.org/10.24211/tjkte.2011.28.4.405
  16. Ahn JH. A qualitative study on characteristics of "good" collegeclasses in the humanities and social sciences courses. Unpublished doctoral dissertation, Yonsei University, Seoul, 2012.
  17. Lee HY, et al. The effect of characteristic of e-learning systems and self-efficacy on learning performance. KSMS 2007;9(3)153-163.
  18. Lee EJ. Analysis of the variables influencing user satisfaction in university e-learning. Unpublished master's thesis, Konkuk University, Seoul, 2010.
  19. Woo YR. The moderating effects of motivating style in the effect of motivation of english language learning on learning engagement and satisfaction-focused on college students majoring in tourism related studies. Unpublished doctoral dissertation, Honam University, Gwangju, 2018.
  20. Joung YR. A study of the effect factors' influence on course satisfaction in cyber university. JET 2009;25(1):61-94.
  21. Jeong M. A comparison of the learning flow and the satisfaction of lesson between the gifted students and the general students in the elementary school science lesson. Unpublished master's thesis, Seoul National University of Education, Seoul, 2014.
  22. Choi JY, Jung HK. A study on the dental technology student's recognition for non-face-to-face classes. J Tech Dent 2020;42(4):402-408. https://doi.org/10.14347/jtd.2020.42.4.402
  23. Lee SK. Perception and satisfaction of in-person and online classes for dental technology students. J Tech Dent 2021;43(3):132-137 https://doi.org/10.14347/jtd.2021.43.3.132
  24. Yu JG. A study of educational sevice quality in university: Focus on online/offline lectures. Journal of Korea Service Management Society. 2013;14(3):79-104. https://doi.org/10.15706/jksms.2013.14.3.005
  25. Lee BK. A study on learners' response to online college english class as general education due to the COVID-19 pandemic. Korean Journal of General Education. 2020;14(4):97-112. https://doi.org/10.46392/kjge.2020.14.4.97
  26. Kim NI. A study on the satisfaction of non-face-to-face online class-Focused on K university. HSS21. 2020;11(5): 1145-1158. https://doi.org/10.22143/HSS21.11.5.83
  27. Jeon Y, Cho J. Analysis of class satisfaction and perceived learning achievement to the interaction type on e-learning in university. JICS. 2017;18:131-141. https://doi.org/10.7472/jksii.2017.18.1.131