DOI QR코드

DOI QR Code

Chinese Employees' Collectivism Orientation, Organizational Commitment, and Interpersonal Helping Behavior: A Generational Difference

중국 조직구성원의 집단주의 성향과 조직몰입 및 대인간 도움행위의 관계: 세대간 차이를 중심으로

  • Fan, Wei (EZhou Human Resources And Social Security Bureau) ;
  • Yang, Xin-Feng (Department of Business Administration, Sangmyung University) ;
  • Choi, Byoung-Kwon (Department of Business Administration, Sangmyung University)
  • 범위 (어저우인적자원사회보장부) ;
  • 양신봉 (상명대학교 경영학과) ;
  • 최병권 (상명대학교 경영학부)
  • Received : 2020.05.30
  • Accepted : 2020.06.25
  • Published : 2020.06.30

Abstract

Purpose - This study aims to examine the relationship between Chinese employees' collectivism orientation and organizational commitment and interpersonal helping behavior and verify the differences of such relationships between new and the previous generation of employees. Design/methodology/approach - The 262 Chinese employees participated in self-reported survey through online platform. The confirmatory factor analysis and the hierarchical regression analysis were performed to test hypotheses. Findings - We found that Chinese employees' collectivism orientation positively influenced their organizational commitment and interpersonal helping behavior. Regarding the moderating role of generation, our result revealed that while the positive relationship between collectivism orientation and organizational commitment was significant for previous generation of employees, such relationship was not valid for new generation employees. However, there was no significant generational difference in the relationship between collectivism orientation and interpersonal helping behavior. Research implications or Originality - Considering that there have been relatively few empirical studies examining the interaction between employees' cultural characteristic and generations, this study contributes to demonstrate that the positive influence of Chinese employees' collectivism orientation on organizational commitment vary depending on Chinese generations. In addition, this study provides implications that organizational leaders in China should understand that the generational difference can influence how employees' collectivism orientation leads to their attitudes towards organizations and need to establish human resource management system by reflecting generational difference.

Keywords

References

  1. 김재훈 (2014), "신입사원의 개인주의-집단주의 성향이 조직유효성에 미치는 영향: 개인-조직 가치일치성과 지원적 리더십의 조절효과를 중심으로", 리더십연구, 5(2): 99-132.
  2. 김혜진.이재식 (2012), "개인주의/집단주의 성향과 조직시민행동-정서적 몰입과 이직 의도의 조절효과-", 인적자원관리연구, 19(1): 47-69.
  3. 연합뉴스 (2019, 11), "中 14차 5개년 경제계획 마련 착수…"성장목표 강조 안 할 것"", https://www.yna.co.kr/
  4. 학총총.주성완 (2019), "중국신세대의 직업가치관이 이직의도에 미치는 영향과 직무만족의 조절효과에 관한 연구", 예술인문사회융합멀티미디어논문지, 9(8): 1013-1023. https://doi.org/10.35873/AJMAHS.2019.9.8.089
  5. Allen, N. J. and J. P. Meyer (1990), "Affective, Continuance, and Normative Commitment to the Organization: An Examination of Construct Validity", Journal of Vocational Behavior, 49(3), 252-276. https://doi.org/10.1006/jvbe.1996.0043
  6. Becton, J. B. and H. S. Field (2009), "Cultural Differences in Organizational Citizenship Behavior: A Comparison between Chinese and American Employees", The International Journal of Human Resource Management, 20(8), 1651-1669. https://doi.org/10.1080/09585190902770646
  7. Browne, M. W. and R. Cudeck (1993), "Alternative Ways of Assessing Model Fit", In K. A. Bollen and J. S. Long (Eds.), Testing Structural Equation Models, Newberry Park, CA: Age, 136-162.
  8. Chen, X., Y. Bian, T. Xin, L. Wang and R. K. Silbereisen (2010), "Perceived Social Change and Childrearing Attitudes in China", European Psychologist, 15, 260-270. https://doi.org/10.1027/1016-9040/a000060
  9. Chen, J. Q., Z. J. Hou, X. Li, K. J. Lovelace, Y. L. Liu and Z. L. Wang (2016), "The Role of Career Growth in Chinese New Employee's Turnover Process", Journal of Career Development, 43(1), 11-25. https://doi.org/10.1177/0894845315571412
  10. Chen, J. and R. Lian (2015), "Generational Differences in Work Values in China", Social Behavior and Personality: An International Journal, 43(4), 567-578. https://doi.org/10.2224/sbp.2015.43.4.567
  11. Chen, C. C., J. R. Meindl and R. G. Hunt (1997), "Testing the Effects of Vertical and Horizontal Collectivism: A Study of Reward Allocation Preferences in China", Journal of Cross-Cultural Psychology, 28(1), 44-70. https://doi.org/10.1177/0022022197281003
  12. Clugston, M., J. P. Howell and P. W. Dorfman (2000), "Does Cultural Socialization Predict Multiple Bases and Foci of Commitment?", Journal of Management, 26(1), 5-30. https://doi.org/10.1016/S0149-2063(99)00034-3
  13. Cogin, J. (2012), "Are Generational Differences in Work Values Fact or Fiction? Multi-Country Evidence and Implications", The International Journal of Human Resource Management, 23(11), 2268-2294. https://doi.org/10.1080/09585192.2011.610967
  14. Cohen, J., P. Cohen, S. West and L. Aiken (2003), Applied Multiple Regression/ Correlation Analysis for The Behavioral Sciences, Mahwah, NJ: Lawrence Erlbaum.
  15. Cohen, A. and D. Keren (2008), "Examining Their Relationship to and Mutual Effect on In-Role Performance and Organizational Citizenship Behavior", Group & Organization Management, 33(4), 425-452. https://doi.org/10.1177/1059601108321823
  16. Costanza, D. P., J. M. Badger, R. L. Fraser, J. B. Severt and P. A. Gade (2012), "Generational Differences in Work-Related Attitudes: A Meta-Analysis", Journal of Business and Psychology, 27(4), 375-394. https://doi.org/10.1007/s10869-012-9259-4
  17. Cox, T. H., S. A. Lobel and P. L. McLeod (1991), "Effects of Ethnic Group Cultural Differences on Cooperative and Competitive Behavior on A Group Task", Academy of Management Journal, 34(4), 827-847. https://doi.org/10.2307/256391
  18. Davis, J. B., S. D. Pawlowski and A. Houston (2006), "Work Commitments of Baby Boomers and Gen-Xers in the IT Profession: Generational Differences or Myth?", Journal of Computer Information Systems, 46(3), 43-49.
  19. Dorfman, P. W. and J. P. Howell (1988), "Dimensions of National Culture and Effective Leadership Patterns: Hofstede Revisited", Advances in International Comparative Management, 3(1), 127-150.
  20. Earley, P. C. (1989), "Social Loafing and Collectivism: A Comparison of the United States and the People's Republic of China", Administrative Science Quarterly, 34(4), 565-581. https://doi.org/10.2307/2393567
  21. Earley, P. C. (1993), "East Meets West Meets Mideast: Further Explorations of Collectivistic and Individualistic Work Groups", Academy of Management Journal, 36(2), 319-348. https://doi.org/10.2307/256525
  22. Egri, C. and D. Ralston (2004), "Generation Cohorts and Personal Values: A Comparison of China and the United States", Organization Science, 15(2), 210-220. https://doi.org/10.1287/orsc.1030.0048
  23. Farh, J. L., P. C. Earley and S. C. Lin (1997), "Impetus for Action: A Cultural Analysis of Justice and Organizational Citizenship Behavior in Chinese Society", Administrative Science Quarterly, 42(3), 421-444. https://doi.org/10.2307/2393733
  24. Farooq, M., O. Farooq and S. M. Jasimuddin (2014), "Employees Response to Corporate Social Responsibility: Exploring the Role of Employees' Collectivist Orientation", European Management Journal, 32(6), 916-927. https://doi.org/10.1016/j.emj.2014.03.002
  25. Felfe, J., W. Yan and B. Six (2008), "The Impact of Individual Collectivism on Commitment and Its Influence on Organizational Citizenship Behaviour and Turnover in Three Countries", International Journal of Cross Cultural Management, 8(2), 211-237. https://doi.org/10.1177/1470595808091790
  26. Ferris, G. R., M. M. Arthur, H. M. Berkson, D. M. Kaplan, G. Harrell-Cook and D. D. Frink (1998), "Toward a Social Context Theory of the Human Resource Management-Organization Effectiveness Relationship", Human Resource Management Review, 8(3), 235-264. https://doi.org/10.1016/S1053-4822(98)90004-3
  27. Finkelstein, M. A. (2012), "Individualism/Collectivism and Organizational Citizenship Behavior: An Integrative Framework", Social Behavior and Personality: An International Journal, 40(10), 1633-1643. https://doi.org/10.2224/sbp.2012.40.10.1633
  28. Hair, J. F., J. R. E. Anderson, R. L. Tatham and W. C. Black (1998), Multivariate data analysis (5th ed.), Englewood Cliffs, NJ: Prentice Hall.
  29. He, W., C. C. Chen and L. Zhang (2004), "Rewards-Allocation Preferences of Chinese Employees in the New Millennium: The Effects of Ownership Reform, Collectivism, and Goal Priority", Organization Science, 15(2), 221-231. https://doi.org/10.1287/orsc.1030.0049
  30. Hofman, P. S. and A. Newman (2014), "The Impact of Perceived Corporate Social Responsibility on Organizational Commitment and the Moderating Role of Collectivism and Masculinity: Evidence from China", The International Journal of Human Resource Management, 25(5), 631-652. https://doi.org/10.1080/09585192.2013.792861
  31. Hofstede, G. (1980), Culture's Consequences, Sage, Beverly Hills, CA.
  32. Hu, L. T. and P. M. Bentler (1999), "Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria versus New Alternatives", Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55. https://doi.org/10.1080/10705519909540118
  33. Huang, Y., D. Fan, Y. Su and F. Wu (2018), "High-Performance Work Systems, Dual Stressors and 'New Generation' Employee in China", Asia Pacific Business Review, 24(4), 490-509. https://doi.org/10.1080/13602381.2018.1451127
  34. Ji, L., G. Tang, X. Wang, M. Yan and Z. Liu (2012), "Collectivistic-HRM, Firm Strategy and Firm Performance: An Empirical Test", International Journal of Human Resource Management, 23(1), 190-203. https://doi.org/10.1080/09585192.2011.561231
  35. Joshi, A., J. C. Dencker and G. Franz (2011), "Generations in Organizations", Research in Organizational Behavior, 31, 177-205. https://doi.org/10.1016/j.riob.2011.10.002
  36. Kerlinger, F. N. and H. B. Lee (2000), Foundations of Behavioral Research (4th ed.), Fort Worth, TX: Harcourt College Publishers.
  37. Kirkman, B. L., G. Chen, J. L. Farh, Z. X. Chen and K. B. Lowe (2009), "Individual Power Distance Orientation and Follower Reactions to Transformational Leaders: A Cross-Level, Cross-Cultural Examination", Academy of Management Journal, 52(4), 744-764. https://doi.org/10.5465/AMJ.2009.43669971
  38. Lin, W., L. Wang and S. Chen (2013), "Abusive Supervision and Employee Well-Being: The Moderating Effect of Power Distance Orientation", Applied Psychology, 62(2), 308-329. https://doi.org/10.1111/j.1464-0597.2012.00520.x
  39. Marcus, B., O. Weigelt, J. Hergert, J. Gurt and P. Gelleri (2017), "The Use of Snowball Sampling for Multi Source Organizational Research: Some Cause for Concern", Personnel Psychology, 70(3), 635-673. https://doi.org/10.1111/peps.12169
  40. Mathieu, J., M. T. Maynard, T. Rapp and L. Gilson (2008), "Team Effectiveness 1997-2007: A Review of Recent Advancements and A Glimpse into the Future", Journal of Management, 34(2), 410-476
  41. Meyer, J. P. and N. J. Allen (1991), "A Three-Component Conceptualization of Organizational Commitment", Human Resource Management Review, 1(1), 61-89. https://doi.org/10.1016/1053-4822(91)90011-Z
  42. Meyer, J. P., D. J. Stanley, T. A. Jackson, K. J. McInnis, E. R. Maltin and L. Sheppard (2012), "Affective, Normative, and Continuance Commitment Levels Across Cultures: A Meta-Analysis", Journal of Vocational Behavior, 80(2), 225-245. https://doi.org/10.1016/j.jvb.2011.09.005
  43. Moorman, R. H. and G. L. Blakely (1995), "Individualism-Collectivism as An Individual Difference Predictor of Organizational Citizenship Behavior", Journal of Organizational Behavior, 16(2), 127-142. https://doi.org/10.1002/job.4030160204
  44. O'Brien, R. M. (2007), "A Caution Regarding Rules of Thumb for Variance Inflation Factors", Quality & Quantity, 41(5), 673-690. https://doi.org/10.1007/s11135-006-9018-6
  45. Organ, D. W., P. M. Podsakoff and S. B. MacKenzie (2006), Organizational Citizenship Behavior: Its Nature, Antecedents and Consequences, Thousand Oaks, CA: Sage.
  46. Parry, E. and P. Urwin (2011), "Generational Differences in Work Values: A Review of Theory and Evidence", International Journal of Management Reviews, 13(1), 79-96. https://doi.org/10.1111/j.1468-2370.2010.00285.x
  47. Podsakoff, P. M., S. B. MacKenzie, J. Y. Lee and N. P. Podsakoff (2003), "Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies", Journal of Applied Psychology, 88(5), 879-903. https://doi.org/10.1037/0021-9010.88.5.879
  48. Ralston, D. A., C. P. Egri, S. Stewart, R. H. Terpstra and Y. Kaicheng (1999), "Doing Business in The 21st Century with The New Generation of Chinese Managers: A Study of Generational Shifts in Work Values in China", Journal of International Business Studies, 30(2), 415-427. https://doi.org/10.1057/palgrave.jibs.8490077
  49. Ramamoorthy, N. and P. C. Flood (2002), "Employee Attitudes and Behavioral Intentions: A Test of the Main and Moderating Effects of Individualism-Collectivism Orientations", Human Relations, 55(9), 1071-1096. https://doi.org/10.1177/0018726702055009020
  50. Ramamoorthy, N., S. P. Kulkarni, A. Gupta and P. C. Flood (2007), "Individualism-Collectivism Orientation and Employee Attitudes: A Comparison of Employees from the High-Technology Sector in India and Ireland", Journal of International Management, 13(2), 187-203. https://doi.org/10.1016/j.intman.2006.11.002
  51. Ravlin, E. C., Y. Liao, D. L. Morrell, K. Au and D. C. Thomas (2012), "Collectivist Orientation and The Psychological Contract: Mediating Effects of Creditor Exchange Ideology", Journal of International Business Studies, 43(8), 772-782. https://doi.org/10.1057/jibs.2012.17
  52. Rego, A. and M. P. Cunha (2009), "How Individualism-Collectivism Orientations Predict Happiness in A Collectivistic Context", Journal of Happiness Studies, 10(1), 19-35. https://doi.org/10.1007/s10902-007-9059-0
  53. Ren, S., Y. Xie, Y. Zhu and M. Warner (2018), "New Generation Employees' Preferences towards Leadership Style in China", Asia Pacific Business Review, 24(4), 437-458. https://doi.org/10.1080/13602381.2018.1451128
  54. Rhee, J., X. Zhao, I. Jun and C. Kim (2017), "Effects of Collectivism on Chinese Organizational Citizenship Behavior: Guanxi as Moderator", Social Behavior and Personality: An International Journal, 45(7), 1127-1142. https://doi.org/10.2224/sbp.6128
  55. Schaie, K. W. (1965), "A General Model for the Study of Developmental Problems", Psychological Bulletin, 64(2), 92-107 https://doi.org/10.1037/h0022371
  56. Singelis, T. M., H. C. Triandis, D. P. S. Bhawuk and J. J. Gelfand (1995), "Horizontal and Vertical Dimensions of Individualism and Collectivism: A Theoretical and Measurement Refinement", Cross-Cultural Research, 29(3), 240-275. https://doi.org/10.1177/106939719502900302
  57. Takeda, S., M. Disegna and Y. Yang (2019), "Changes in Chinese Work Values: A Comparison between the One-Child, Social Reform and Cultural Revolution Generations", Evidence-Based HRM, 7(1), 24-41. https://doi.org/10.1108/EBHRM-06-2018-0040
  58. Tang, N., Y. Wang and K. Zhang (2017), "Values of Chinese Generation Cohorts: Do They Matter in the Workplace?", Organizational Behavior and Human Decision Processes, 143, 8-22. https://doi.org/10.1016/j.obhdp.2017.07.007
  59. Tower, R. K., C. Kelly and A. Richards (1997), "Individualism, Collectivism and Reward Allocation: A Cross-Cultural Study in Russia and Britain", British Journal of Social Psychology, 36(3), 331-345. https://doi.org/10.1111/j.2044-8309.1997.tb01135.x
  60. Triandis, H. C. (1995), Individualism & Collectivism, Westview Press.
  61. Triandis, H. C. (2001), "Individualism-Collectivism and Personality", Journal of Personality, 69(6), 907-924. https://doi.org/10.1111/1467-6494.696169
  62. Triandis, H. C. (1989), "The Self and Social Behavior in Differing Cultural Contexts", Psychological Review, 96(3), 506-520. https://doi.org/10.1037/0033-295X.96.3.506
  63. Triandis, H., R. Bontempo, M. Villareal, M. Asai and N. Lucca (1988), "Individualism and Collectivism: Cross-Cultural Perspectives on Self-Ingroup Relationships", Journal of Personality and Social Psychology, 54(2), 323-338. https://doi.org/10.1037/0022-3514.54.2.323
  64. Van Dyne, L., D. Vandewalle, T. Kostova, M. E. Latham and L. L. Cummings (2000), "Collectivism, Propensity to Trust and Self-Esteem as Predictors of Organizational Citizenship in a Non-work Setting", Journal of Organizational Behavior, 21(1), 3-23. https://doi.org/10.1002/(SICI)1099-1379(200002)21:1<3::AID-JOB47>3.0.CO;2-6
  65. Wang, L., J. W. Bishop, X. Chen and Scott (2002), "Collectivist Orientation as a Predictor of Affective Organizational Commitment: A Study Conducted in China", International Journal of Organizational Analysis, 10(3), 226-239. https://doi.org/10.1108/eb028951
  66. Wang, L., K. T. Hinrichs, L. Prieto and J. P. Howell (2013), "Five Dimensions of Organizational Citizenship Behavior: Comparing Antecedents and Levels of Engagement in China and the US", Asia Pacific Journal of Management, 30(1), 115-147. https://doi.org/10.1007/s10490-010-9237-1
  67. Wang, Z. and A. Lu (2017), "Collectivism and Commitment in Chinese People: Romantic Attachment in Vertical Collectivism", Social Behavior and Personality: An International Journal, 45(8), 1365-1373. https://doi.org/10.2224/sbp.6272
  68. Wang, Y. and Y. Peng (2015), "An Alternative Approach to Understanding Generational Differences", Industrial and Organizational Psychology, 8(3), 390-395. https://doi.org/10.1017/iop.2015.56
  69. Wang, H., X. Wang and J. Li (2018), "Is New Generation Employees' Job Crafting Beneficial or Detrimental to Organizations in China? Participative Decision-Making as a Moderator", Asia Pacific Business Review, 24(4), 543-560. https://doi.org/10.1080/13602381.2018.1451129
  70. Wang, Z. and L. Zhang (2010), "An Empirical Study on Relations among Person-Organization Fit, Job Satisfaction and Turnover Intention", Chinese Journal of Management, 3, 379-385. https://doi.org/10.3969/j.issn.1672-884X.2006.04.001
  71. Ward, C. and W. C. Chang (1997), ""Cultural Fit": A New Perspective on Personality and Sojourner Adjustment", International Journal of Intercultural Relations, 21(4), 525-533. https://doi.org/10.1016/S0147-1767(97)00023-0
  72. Warner, M. and Y. Zhu (2018), "The Challenges of Managing 'New Generation' Employees in Contemporary China: Setting the Scene", Asia Pacific Business Review, 24(4), 429-436. https://doi.org/10.1080/13602381.2018.1451130
  73. Wiener, Y. (1982), "Commitment in Organizations: A Normative View", Academy of Management Review, 7(3), 418-428. https://doi.org/10.5465/AMR.1982.4285349
  74. Williamson, I. O., M. F. Burnett and K. M. Bartol (2009), "The Interactive Effect of Collectivism and Organizational Rewards on Affective Organizational Commitment", Cross Cultural Management: An International Journal, 16(1), 28-43. https://doi.org/10.1108/13527600910930022
  75. Yang, J., C. S. Yu and J. Wu (2018), "Work Values across Generations in China", Chinese Management Studies, 12(2), 486-505 https://doi.org/10.1108/CMS-12-2017-0357
  76. Yi, X., B. Ribbens and C. N. Morgan (2010), "Generational Differences in China: Career Implications", Career Development International, 15(6), 601-620. https://doi.org/10.1108/13620431011084439
  77. Zhang, J. and W. Zheng (2009), "How Does Satisfaction Translate into Performance? An Examination of Commitment and Cultural Values", Human Resource Development Quarterly, 20(3), 331-351. https://doi.org/10.1002/hrdq.20022
  78. Zhao, Y. (2018), "Managing Chinese Millennial Employees and their Impact on Human Resource Management Transformation: An Empirical Study", Asia Pacific Business Review, 24(4), 472-489. https://doi.org/10.1080/13602381.2018.1451132
  79. Zhao, E., & Liu, L. (2008), "China's Generation Y: Understanding the Workforce", The 4th IEEE International Conference on Management of Innovation and Technology, September 21-24, Bangkok.
  80. Zhu, Y., Y. H. Xie, M. Warner and Y. X. Guo. (2015), "Employee Participation and the Influence on Job Satisfaction of the 'New Generation' of Chinese Employees", International Journal of Human Resource Management, 26(19), 2395-2411. https://doi.org/10.1080/09585192.2014.990397
  81. 欒貞增.楊東濤.詹小慧 (2017), "代際差異視角下工作價值觀對員工創新績效的影響研究", 管理學報, 14(03): 355-363.
  82. 刘家国.周媛媛.石倩文 (2017), "组织公民行为负效应研究-整合广义交换,印象管理和进化心理学的分析", 管理评论, 29(04): 163-180.
  83. 劉蘋.鄭沙沙.吳繼紅 (2012), "代際差異對員工行為的影響研究: "80後"與"80前"的對比", 中國行政管理, 05: 65-67.
  84. 李燕萍.侯烜方 (2012), "新生代員工工作價值觀結構及其對工作行為的影響機理", 經濟管理, 34(05): 77-86.
  85. 李超平.李晓轩.时堪.陈雪峰(2006), "授权的测量及其与员工工作态度的关系", 心理学报,38(1): 99-106.
  86. 王震.孙健敏.张瑞娟 (2012), "管理者核心自我评价对下属组织公民行为的影响-道德式领导和集体主义导向的作用", 心理学报, 44(09): 1231-1243.
  87. 尤佳.孫遇春.雷輝 (2013), "中國新生代員工工作價值觀代際差異實證研究", 軟科學, 27(06): 83-88+93.
  88. 趙宜萱.徐雲飛 (2016), "新生代員工與非新生代員工的幸福感差異研究—基於工作特征與員工幸福感模型的比較", 管理世界, 06: 178-179.
  89. 趙宜萱.趙曙明.徐雲飛 (2019), "基於20年成就方式數據的中國員工代際差異研究", 管理學報, 16(12): 1751-1760.
  90. 曾秀蘭.華姝姝 (2020), "新生代員工需求與社會工作介入勞動關系治理的邏輯路徑-珠三角勞動關系治理創新探索", 探求, 01: 86-95.
  91. 陳堅.連榕 (2011), "代際工作價值觀發展的研究述評", 心理科學進展, 19(11): 1692-1701.
  92. 秦曉蕾.楊東濤 (2010), ""80後"員工工作價值觀差異性對人際促進影響比較研究", 現代管理科學, 10: 14-16.
  93. 黃中偉.孟秀蘭.範光明 (2016), "代際差異視角下工作價值觀對員工離職傾向的影響研究", 經濟與管理評論, 32(01): 54-62.

Cited by

  1. 근로자의 성격 특성이 심리적 계약 위반에 미치는 영향: ?시의 조절효과를 중심으로 vol.11, pp.4, 2020, https://doi.org/10.32599/apjb.11.4.202012.149.