Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Effect of Digital Signage Content Appeal Type and Interactivity on Attitude and Memory

디지털 사이니지 콘텐츠 소구 유형과 상호작용성이 태도와 기억에 미치는 효과

  • Lim, Jae-Moon (Dept of Photography, Image and Drone, Gwangju University)
  • 임재문 (광주대학교 사진영상드론학과)
  • Received : 2019.10.01
  • Accepted : 2019.11.20
  • Published : 2019.11.28
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Abstract

The study empirically analyzed the effects of content attitudes and recall on digital signage advertising appeal (information appeal vs. image appeal) and interactivity level (low vs. high). As a result, first, it was found that a moderately low level of interactivity had a positive effect on content attitudes and recall than when the level of digital signage was extremely high. In addition, at moderately low levels of interactivity, information appeals had higher content attitudes and recalls than image appeals. Second, the content of image appeal has a positive effect on attitude when the digital signage level of interactivity is high, and the image recall ad and information appeal ad have negative effects on recall. Third, the low level of interactivity of digital signage has a positive effect on the content attitude and recall of information appeal. With the advent of digital media in recent years, concerns about how to construct the level of interactivity and information content on a strategic level are increasing in practice. The results of this study are expected to suggest the direction of the strategic grounds for this.

본 연구는 디지털 사이니지의 광고 소구 유형(정보소구 vs. 이미지 소구)과 상호작용성(저 vs. 고)에 따라 콘텐츠 태도와 회상에 미치는 효과를 실험을 통해 실증적으로 분석하였다. 디지털 사이니지가 공공 장소에 다양하게 설치되고 있으나 카메라, 화면 터치, 스마트폰 연계, 전송 기능 등 상호작용성 수준을 과도하게 높여 지속적인 커뮤니케이션 효과를 유지하지 못하고 있으며, 광고 소구에 대한 전략적 접근이 없이 무분별하게 이루어지고 있는 상황이다. 연구 결과 첫째, 디지털 사이니지의 상호작용성 수준이 극단적으로 높은 경우보다 적절히 낮은 상호작용성 수준이 콘텐츠 태도와 회상에 긍정적인 영향을 미치는 것으로 나타났다. 또한 적절히 낮은 상호작용성 수준의 경우 정보소구의 광고가 이미지 소구의 광고보다 콘텐츠 태도와 회상이 높게 나타났다. 둘째, 디지털 사이니지의 상호작용성 수준이 높은 경우 이미지 소구의 콘텐츠가 태도에 긍정적인 영향을 미치며, 회상에서는 이미지 소구 광고와 정보 소구 광고 모두 부정적인 영향을 미치는 것으로 나타났다. 셋째, 디지털 사이니지의 상호작용성 수준이 낮은 경우 정보소구의 콘텐츠 태도와 회상에 긍정적인 영향을 미치는 것으로 나타났다. 이에 본 연구 결과는 디지털 사이니지의 콘텐츠 제작에 대한 전략을 수립하는데 기여할 수 있을 것으로 기대된다.

Keywords

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