The Journal of the Korea Contents Association (한국콘텐츠학회논문지)

The Korea Contents Association (한국콘텐츠학회)
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Expectations and Anxieties Affecting Attitudes toward Artificial Intelligence Revolution

인공지능 혁신에 대한 기대와 불안 요인 및 영향 연구

  • Received : 2019.08.06
  • Accepted : 2019.09.17
  • Published : 2019.09.28
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Abstract

Humans have anxieties as well as expectations for artificial intelligence. This study attempted to identify the expectation and anxiety factors affecting the attitude toward artificial intelligence innovation and to ascertain how much influence they have on current artificial intelligence innovation. This study considered that attitudes toward artificial intelligence may be different for each generation sharing a similar technology change culture. Therefore, the researchers limited the research subjects to I generation, which is the main users of artificial intelligence in the future. As a main result, the factors of expectiation of 'performance gain', 'positive social impact', and the factor of anxiety of 'threat to human-oriented social value' were drawn, and these factors influenced weak and strong artificial intelligence respectively. The results of this study suggests that artificial intelligence should develop into a pleasant relationship with humankind.

본 연구는 인공지능 혁신에 대한 태도에 영향을 미치는 기대와 불안요소들을 알아보고, 이들이 현재 대중들의 인식 속에서 어느 정도의 영향력을 가지는 지에 대해 확인해보고자 하였다. 본 연구는 비슷한 기술변화 문화를 공유한 세대별로 인공지능을 바라보는 태도가 다를 수 있음을 고려하여, 연구 대상을 미래 인공지능 주 소비층인 I-세대로 한정하였다. 본 연구의 결과, '업무 성과 향상', '사회 질적 향상'의 기대요인과 '인간의 사회적 가치 위협'의 불안요인을 도출하였고, 이들 요인이 각각 약한 인공지능과 강한 인공지능에 미치는 영향을 확인하였다. 또한 I-세대가 현재 약한 인공지능에는 업무 성과 향상에 대한 높은 기대와 함께 매우 긍정적인 태도를 가지는 한편, 강한 인공지능에는 약한 인공지능과 비교해 불안을 많이 느끼며 태도의 긍정성도 낮아짐을 확인하였다. 본 연구의 결과는 인공지능이 인류와 유쾌한 관계 속에서 발전하는 방향에 대한 시사점을 제시한다.

Keywords

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