Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Key Factors Affecting Students' Satisfaction and Intention to Use e-Learning in Rwanda's Higher Education

르완다 고등교육기관 학생들의 e-러닝 만족도 및 사용의도에 영향을 미치는 핵심요인 연구

  • Violaine, Akimana (Rwanda Utility Regulatory Authority (RURA)) ;
  • Hwang, Gee-Hyun (Office of International Affairs/Graduate School of Information Science, Soongsil University)
  • ;
  • 황기현 (숭실대학교 국제처／정보과학대학원)
  • Received : 2019.04.01
  • Accepted : 2019.05.20
  • Published : 2019.05.28
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Abstract

This study aims to explore key factors which influence user's decision-making on the adoption of e-learning. We integrated UTAUT and Information Success Models to test that four independent factors affect student satisfaction to use e-learning in Rwanda's higher education. Data was collected by surveying students of University of Rwanda and Protestant Institute of Social Sciences (n=206). The analysis results showed that performance expectancy, facilitating conditions and effort expectancy except for social influence have a significant effect on students' satisfaction. This can help university administrators understand the factors that influence students' adoption of e-learning and incorporate these results into Rwanda's e-learning design and implementation. In final, Rwanda's government can contribute to establishing the e-learning policy and allocating its relevant resources centered on student needs.

본 연구는 e-러닝 시스템의 채택과 사용에 대한 사용자들의 의사결정 과정에 영향을 미치는 핵심 요인들을 탐색하는 것을 목적으로 한다. 이를 위해 르완다의 고등 교육 기관에서 네 가지 독립 요인이 학생들의 e-러닝 시스템 만족도와 사용 의도에 영향을 미치는지를 검증하기 위해 UTAUT와 IS 성공 모델을 통합한 새로운 연구모형을 제안했다. 연구모델에 입각하여 설문지를 작성하고 르완다 대학교와 개신교 사회과학원 학생들의 설문조사를 통해 최종적으로 206개의 실증적 데이터가 수집되었다. 분석 결과에 따르면 사회적 영향을 제외한 성과기대, 노력기대, 촉진 조건 등 ３개 요인은 e-러닝 시스템에 대한 학생들의 만족도 및 사용 의향에 유의한 영향을 미쳤다. 본 연구는 대학 관리자가 학생들의 e-러닝 채택 및 사용에 영향을 미치는 핵심요인들을이해하고, 이들연구결과를르완다고등교육기관의 e-러닝 프로젝트 설계 및 추진 계획 수립에 반영할 수 있다. 궁극적으로는 르완다 정부가 학생 니즈 중심으로 올바른 e-러닝 교육정책을 수립하고 적절한 자원 배분을 계획하는 데 기여할 수 있다.

Keywords

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Fig. 1. Original UTAUT Model[12]

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Fig. 2. Revised Model of DeLone & McLean[13]

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Fig. 3. Integrated Research Model

Table 1. Measurements Construct and Items

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Table 2. Reliability and Discriminant Validity test

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Table 3. Structural Model fit test

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Table 4. The Summary of hypothesis testing

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