Journal of Service Research and Studies (서비스연구)

The Society of service Science (서비스사이언스학회)
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An improvement plan of information system operational audit for database operational management based on data quality

데이터 품질에 기반을 둔 데이터베이스 운영관리를 위한 정보시스템 운영감리 개선 방안

  • Jang, WonJae (Graduate School of Information and Communication Information Systems Audit at Konkuk University) ;
  • Kim, Dongsoo (Information Systems Audit, Konkuk University) ;
  • Min, Dukki (Computer Science at Konkuk University)
  • 장원재 (건국대학교 정보통신대학원 정보시스템감리) ;
  • 김동수 (건국대학교 정보통신대학원 정보시스템감리) ;
  • 민덕기 (건국대학교 컴퓨터공학부)
  • Received : 2018.04.26
  • Accepted : 2018.06.19
  • Published : 2018.06.30
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Abstract

With the dawn of society where individuals or enterprises based on data generate infinite profits, the significance of database operation management is growing centering on data quality. However, there are not many South Korean public or private entities managing them systematically. Against this backdrop, this study sought to investigate the current status and problems and explore how to improve from the perspective of auditors. To implement this study, audit checklist was improved and, based on it, auditors and IT experts were surveyed. The final data were analyzed to test the study hypotheses empirically. As a result of the analysis, it was found that the auditors had been highly satisfied with all of the items on the improved audit checklist for data quality-based database operation management. Moreover, non-auditors were also found to regard them within their acceptable range. This study is expected to help improve information system operation audit and enterprises data operation management.

본 연구는 데이터를 기반으로 개인 또는 기업들이 무한한 이익을 창출하는 사회가 되면서 데이터 품질을 중심으로 데이터베이스 운영관리의 중요성이 증가하고 있는데 이를 체계적으로 관리하는 국내 공공, 민간 기업이 많지 않은 상태에 대한 현황 및 문제점을 분석하고 감리인의 입장에서 개선방향을 구명하고자 하였다. 본 연구를 수행하기 위해 개선된 감리 점검항목을 도출하여 이를 기반으로 감리인 및 IT 전문가들을 통해 설문조사를 하였고, 최종 자료를 분석에 활용하여 연구 가설을 실증적으로 검증하였다. 분석 결과, 데이터 품질에 기반을 둔 데이터베이스 운영관리의 개선된 감리 점검항목에 대하여 감리인의 입장에서 모든 점검항목에 대해 매우 만족한다고 나타났다. 또한 비 감리인에 입장에서도 수용범위에 포함된다고 확인되었다. 본 연구를 통해서 정보시스템 운영감리와 기업의 데이터 운영관리의 수행에 이를 활용하여 개선할 수 있을 것이다.

Keywords

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