Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Usability Quality Evaluation Criteria of e-Learning Software Applying the ISO Quality Evaluation System

ISO 품질평가 체계를 적용한 이러닝 소프트웨어의 사용성 품질평가 기준

  • Lee, Ha-Yong (Dept. of Fusion Industry, Seoul Venture University)
  • 이하용 (서울벤처대학원대학교 융합산업학과)
  • Received : 2018.04.06
  • Accepted : 2018.05.20
  • Published : 2018.05.28
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Abstract

So far, various researches have been conducted on evaluation of e-learning software, but subjective evaluation criteria are formed according to the classification presented from the viewpoint of the researcher rather than systematized form according to related standards. In addition, standards for software evaluation are continuously being supplemented for practical use, so it is urgent to establish evaluation bases by establishing evaluation criteria. Therefore, in order to establish the quality evaluation standard of e-learning software, this study analyzes the quality requirements of e-learning software based on the usability system among the quality characteristics of ISO/IEC 25000 series. This evaluation standard is distinguished by the fact that the evaluation standard of e-learning software that reflects the latest trend of related standardization has been established and practical utilization has been improved. It can be used effectively for quality evaluation and certification of e-learning software in the future.

지금까지 이러닝 소프트웨어 평가에 관한 다양한 연구가 진행되었으나 관련 표준에 따라 체계화된 형태가 아닌 연구자의 시각에서 제시된 분류에 따라 주관적인 평가 기준을 구성하고 있다. 또한 소프트웨어 평가 관련 표준도 실질적인 활용을 위해 지속적으로 보완되고 있으므로 이에 부합하는 평가 기준의 마련을 통해 평가 근거의 확보 및 체계화가 절실하다. 따라서 본 연구에서는 이러닝 소프트웨어의 품질평가 기준을 구축하기 위해 소프트웨어 제품평가 표준인 ISO/IEC 25000 시리즈의 품질특성 중 사용성에 관한 체계를 근간으로 하고 이러닝 소프트웨어의 품질 요구사항을 분석하고 체계화하여 사용성의 부특성에 따른 평가 기준을 구축하였다. 본 평가 기준은 지속적으로 변화하는 관련 최신 표준화 동향을 반영한 이러닝 소프트웨어 평가기준을 구축하여 실질적인 활용도를 제고했다는 점에서 차별화된다. 향후 이러닝 소프트웨어의 품질평가 및 인증에 효과적인 활용이 가능할 것으로 사료된다.

Keywords

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