Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Effect of Burnout, Verbal Abuse Experience, and Social Support on Job Embeddedness in the Small and Medium Sized Hospital Nurses

지방 중소병원 간호사의 소진, 언어폭력 경험, 사회적 지지가 직무배태성에 미치는 융복합적 영향

  • Received : 2018.11.04
  • Accepted : 2018.12.20
  • Published : 2018.12.28
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Abstract

The purpose of this study was to examine the effects of burnout, verbal abuse experience, and social support on job embeddedness in the Small and Medium Sized Hospital Nurses. The data were collected from 497 nurses by means of self-reported questionnaires on August 23th to October 30th, 2017. The data were analyzed by t-test, ANOVA, Pearson's correlation coefficients and hierarchical multiple regression analysis. The results showed that burnout, verbal abuse experience, social support, and position were identified as the factors affecting the nurse's job embeddedness (Adjusted $R^2=.45$). Therefore, to enhance nurses' job embeddedness, it is necessary to reduce nurse's burnout and increase social supports from supervisor and colleague. Additionally, the nurse leaders should prepare a verbal abuse prevention program for nurses.

본 연구의 목적은 지방 중소병원 간호사의 소진과 언어폭력경험, 사회적 지지가 직무배태성에 미치는 영향을 확인하는 것이었다. 자료는 497명의 중소병원 간호사를 대상으로 2017년 8월 23일부터 10월 30일까지 자가기입식 설문지를 이용하여 수집되었다. 수집된 자료는 t-test, ANOVA, Pearson's correlation coefficients, 위계적 다중회귀분석을 통해 분석하였다. 연구결과, 간호사의 지무배태성에 영향을 미치는 요인으로 소진, 언어폭력 경험, 사회적 지지, 직위가 확인되었다(Adjusted $R^2=.45$). 따라서 간호사의 직무배태성을 높이기 위해서는 간호사의 소진을 낮출 수 있는 업무환경을 조성하고, 상사와 동료의 사회적 지지를 높일 수 있는 지지적인 환경을 조성해 나감으로써 간호사의 직무배태성을 향상시킬 수 있을 것이다. 또한 간호관리자는 간호사를 위한 언어폭력 예방 프로그램을 마련해야 할 것이다.

Keywords

Table 1. General Characteristics of Subjects

DJTJBT_2018_v16n12_477_t0001.png 이미지

Table 2. Scores for Nurses' Burnout, Social Support, and Job Embeddedness of Subjects

DJTJBT_2018_v16n12_477_t0002.png 이미지

Table 3. Perceived Differences in Nurses' Burnout, Social Support, and Job Embeddedness according to Subjects Characteristics

DJTJBT_2018_v16n12_477_t0003.png 이미지

Table 4. Correlation among the variables

DJTJBT_2018_v16n12_477_t0004.png 이미지

Table 5. Summary of Hiterarchical Multiple Linear Regression with Job Embeddedness

DJTJBT_2018_v16n12_477_t0005.png 이미지

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