Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Effects of Social Support and Self-Regulation on Job Stress: Focused on Personal Assistants for the Disabled

사회적 지지와 자기조절이 직무스트레스에 미치는 영향: 활동보조인을 중심으로

  • Chung, Myung-Sun (Department of Counseling Psychology Education, Joongbu University) ;
  • Lee, Kyong-Jun (Division of Welfare, Joongbu University) ;
  • Han, Gun-Hwan (Department of Industrial and Advertising Psychology, Daejeon University)
  • 정명선 (중부대학교 교육대학원 상담심리교육전공) ;
  • 이경준 (중부대학교 복지학부) ;
  • 한건환 (대전대학교 산업광고심리학과)
  • Received : 2017.07.07
  • Accepted : 2017.10.13
  • Published : 2017.10.31
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Abstract

This study aimed to investigate the moderating effect of self-regulation on the impact of social support on job stress, by focusing on the relationship between these three variables in terms of their effects of on personal assistants for the disabled. We surveyed 330 personal assistants for the disabled and asked them what they thought about social support, self-regulation, and job stress. Among them, a total of 276 subjects were included in the analysis. Moderated multiple regression (MMS) through the simultaneous-entry method was employed for the analysis using SPSS (PASW) 18.0 and PROCESS Macro for SPSS. The main results were as follows. First, social support and self-regulation contributed to the decrease in job stress. Second, self-regulation turned out to have a moderating effect on the relationship between social support and job stress, and enhanced the effect of social support on the decrease of job stress. Lastly, the implications and limitations of this study, as well as suggestions for future research, are discussed. This study suggests that besides external resources such as social support, internal resources such as self-regulation are necessary in order to manage job stress in the field of personal assistance services for the disabled.

본 연구는 활동보조인의 사회적 지지, 자기조절, 직무스트레스 간의 관련성에 초점을 두고, 특히 사회적 지지가 직무스트레스에 미치는 영향에 대한 자기조절 능력의 조절효과를 살펴보는 데 목적을 두었다. 이를 위해 총 330명의 활동보조인을 대상으로 사회적 지지, 자기조절, 직무스트레스에 관해 묻는 설문조사를 실시하였으며, 그중 276 사례를 최종분석에 사용하였다. 자료 분석을 위해서는 SPSS(PASW) 18.0과 SPSS용 PROCESS Macro를 사용하여 동시입력방식의 조절회귀분석이 이루어졌다. 본 연구의 결과는 다음과 같다. 첫째, 사회적 지지 및 자기조절은 직무스트레스의 감소에 기여하였다. 둘째, 자기조절은 사회적 지지와 직무스트레스와의 관계에서 조절효과를 가지는 것으로 나타났으며, 조절효과의 세 가지 기능 중 사회적 지지가 직무스트레스의 감소에 미치는 영향을 강화하였다. 끝으로 이러한 연구결과를 토대로 시사점과 제한점, 후속연구를 위한 제언을 제시하였다. 본 연구는 직무스트레스의 관리를 위해서는 장애인 활동보조서비스 현장에서 사회적 지지와 같은 외적 자원 외에도 자기조절과 같은 내적 자원이 필요함을 제안한다.

Keywords

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