한국농촌간호학회지 (Journal of Korean Academy of Rural Health Nursing)
- 제10권1호
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- Pages.5-15
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- 2015
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- 1975-8677(pISSN)
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- 2765-2947(eISSN)
DOI QR Code
간호사의 감정노동 개념분석
Concept Analysis of Nurses' Emotional Labor
- 안은경 (대전과학기술대학교 간호학과)
- Ahn, EunKyong (Department of Nursing, Daejeon Institue of Science and Technology)
- 투고 : 2015.04.27
- 심사 : 2015.06.08
- 발행 : 2015.06.30
초록
Purpose: This study was conducted to analyze the concept of nurses' emotional labor. Method: Rodgers's evolutionary concept analysis was used. Result: Nurses' emotional labor can be defined by two attributes: emotional distortion and self-regulation process. Antecedents of nurses' emotional labor include interactional, organizational and personal factors. The consequences of nurses' emotional labor are emotional dissonance and internalization of organizational display rules. Conclusion: Appropriate instrument to operationalize the concept need to be developed.