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프로젝트 매트릭스 조직의 신제품개발 프로젝트에서 프로젝트 관리자의 역량이 성과에 미치는 영향 -A사 기술연구소를 중심으로-

The Effects of Project Manager's Competencies on the Performance of NPD Project in Project Matrix Organization: Focused on the Institute of Technology of Company A

  • 윤인환 (성균관대학교 기술경영학과) ;
  • 김주현 (성균관대학교 기술경영학과) ;
  • 이희상 (성균관대학교 기술경영학과)
  • Yoon, In-Hwan (Dept. of Management of Technology, Sungkyunkwan University) ;
  • Kim, Joo-Hyun (Dept. of Management of Technology, Sungkyunkwan University) ;
  • Lee, Hee-Sang (Dept. of Management of Technology, Sungkyunkwan University)
  • 투고 : 2015.08.25
  • 심사 : 2015.10.20
  • 발행 : 2015.10.28

초록

본 연구는 프로젝트 매트릭스 조직의 신제품개발 프로젝트에서 해당 프로젝트 관리자의 역량을 지적, 관리, 감성 역량으로 분류한 후, 각 역량이 사전/사후 측면에서 기획 성과와 완료 성과에 미치는 영향을 실증적으로 분석하였다. 이를 위하여 프로젝트 매트릭스 조직 내 프로젝트 관리자들을 대상으로 한 설문조사 결과를 토대로 역량과 성과 간의 관계를 PLS(partial least square) 구조방정식 모형으로 확인하였다. 가설검증 결과, 프로젝트 관리자의 지적 역량은 기획 성과와 완료 성과 모두에 유의한 영향을 미치는 반면, 관리 역량과 감성 역량은 두 성과 모두에 긍정적인 영향을 미치지 못한 것으로 나타났다. 이와 같은 노력은 프로젝트 관리의 역량과 성과에 관한 연구에서 매트릭스 조직을 대상으로 구체화된 역량과 성과를 분석한 차별화된 시도이며, 본 연구결과는 최근 재조명을 받고 있는 프로젝트 매트릭스 조직 내 신제품개발 프로젝트 관리자의 선발과 교육 시 프로젝트 성과에 중요한 역량 개발에 도움이 될 것으로 기대된다.

This paper is empirically to examine the effects of project manager's competencies (intellectual, managerial, and emotional competencies) on the performance for planning and outcome of NPD (new product development) project in project matrix organization. To achieve this purpose, we employ a field survey of project managers in project matrix organization and PLS (partial least square) structural equation modelling to test hypotheses of our research model. The results show that intellectual competency positively affect both of performances for planning and for outcome, whereas managerial and emotional competencies have not significant effect on them. Our attempt is to provide theoretical implications to current studies related to project management and helps for practitioners to develop a program for selecting and training capable and promising project managers.

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