임상간호연구 (Journal of Korean Clinical Nursing Research)
- 제21권3호
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- Pages.347-354
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- 2015
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- 1598-9186(pISSN)
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- 2287-3694(eISSN)
DOI QR Code
임상간호사의 의사소통능력과 감성지능이 조직성과에 미치는 영향
The Effect of Clinical Nurses' Communication Competency and Emotional Intelligence on Organizational Performance
- Lee, Young Bu (Department of Nursing, Asan Medical Center) ;
- Koh, Myung Suk (Department of Nursing, Sahmyook University)
- 투고 : 2015.07.29
- 심사 : 2015.10.21
- 발행 : 2015.12.31
초록
Purpose: The purpose of this study was to investigate the effect of clinical nurses' communication competency and emotional intelligence on organizational performance. Methods: Two hundred and fifty nurses who currently work at two superior general hospitals in Seoul, Korea, participated in the study. Data were collected between March and April, 2015. Global Interpersonal Communication Competence Scale (GICC-15) developed by Hur (2003) was used to measure communication competency. Wong & Law's emotional intelligence scale (WLEIS) developed by Wong & Law (2002) was used to measure emotional intelligence. Organizational performance scale developed by Brewer & Selden (2000) was used to measure organizational performance. Results: The results were summarized as follows: 1) The means of communication competency, emotional intelligence and organizational performance were 3.61, 4.84, and 3.59 respectively. 2) There were positive correlations between communication competency, emotional intelligence and organizational performance. 3) The variance of organizational performance accounted for was 26.0% (adj