한국직업건강간호학회지 (Korean Journal of Occupational Health Nursing)

  • 제21권3호
  • /
  • Pages.274-282
  • /
  • 2012
  • /
  • 2287-2531(pISSN)
  • /
  • 2466-1856(eISSN)
한국직업건강간호학회 (Korean Academic Society of Occupational Health Nursing)
권호 표지
DOI QR코드

DOI QR Code

간호사의 의사소통과 셀프리더십이 간호업무성과에 미치는 영향

The Effects of Nurse's Communication and Self-Leadership on Nursing Performance

  • 임순임 (조선대학교병원) ;
  • 박종 (조선대학교 의과대학 예방의학교실) ;
  • 김혜숙 (초당대학교 간호학과)
  • Im, Sun Im (Chosun University Hospital) ;
  • Park, Jong (Department of Preventive Medicine, College of Medicine, Chosun University) ;
  • Kim, Hye Sook (Department of Nursing, Chodang University)
  • 투고 : 2012.10.09
  • 심사 : 2012.11.25
  • 발행 : 2012.11.30
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

Purpose: The study is to investigate the effect of communication and self-leadership on nursing performance. Methods: The subjects of study were composed of 358 nurses at a G city university hospital, tested with structured questionnaire from September 15 to 30, 2010. The collected data were analyzed with ANOVA, Pearson's correlation coefficients and multiple regression analysis. Results: The level of communication, self-leadership, and nursing performance was 3.37, 3.38 and 3.70 respectively in average. The variables showing significant difference in communication were as follows: age, marital status, religious status, education, monthly income, work department and work experience. Also, the variables in nursing performance were as follows: age, marital status, religious status, education, education, monthly income, position, working department and work experience. Communication, self-leadership and nursing performance of nurse showed significant positive correlation. Nursing performance was positively correlated with monthly income, when it exceeded 2.01 million won, career experience and self-leadership (p<.001). These variables explained 53.7% of the regression model. Conclusion: Since monthly income, work experience, communication and self-leadership have positive effect on nursing performance, an effective strategy is required to improve self-leadership and nurse's communication.

키워드

참고문헌

  1. Angelucci, P. (2005). For leadership effectiveness, look inside. Nursing Management, 36 (11), 12-15. https://doi.org/10.1097/00006247-200511000-00004
  2. Bae, J. Y. (2008). The relationships among the level of communication competence, the types of communication, and the level of nursing performance. Unpublished master's thesis, Kosin University, Busan.
  3. Cha, S. K., Kim, S. I., & Lim, J. Y. (2001). A study on the influence of internal marketing factors for the nurse's organizational commitment. Journal of Korean Academy of Nursing Administration, 7 (2), 193-204.
  4. Cho, K. H. (2003). The Influence of self-leadership about jobsatisfaction and outcome of nursing practice. Unpublished master's thesis, Korea University, Seoul.
  5. Dolbier, C. I., Soderstrom, M., & Steinhardt, M. A. (2001). The relation between self-leadership and enhanced psychological, health and work outcomes. Journal of Psychology, 125, 469-486.
  6. Hong, J. Y., Kim, O. H., & Lee, E. K. (2009). The relationship among nurse-doctor collaboration, job autonomy and organizational commitment. Journal of Korean Academy of Nursing Administration, 15 (4), 601-609.
  7. Huber, D. (2000). Leadership and nursing care management. Philadelphia: WB Saunders Company.
  8. Hur, G. H. (2003). Construction and validation of a global interpersonal communication competence scale. Korean Journal of Journalism & Communication Studies, 47 (6), 380-408.
  9. Jose, R., Bobby, C., & John, D. (2000). Effect of communication direction on job performance and satisfaction. Journal of Business Communication, 37 (4), 348-368. https://doi.org/10.1177/002194360003700402
  10. Judge, T., & Bono, J. (2001). Relationship of core self-evaluations traits-self-esteem, generalized self-efficacy, locus of control, and emotional stability-with job satisfaction and job performance; A meta-analysis. Journal of Applied Psychology, 86 (1), 80-92. https://doi.org/10.1037/0021-9010.86.1.80
  11. Kim, M. H., & Jung, M. S. (2010). The effect of head nurse's emotional leadership on nurse's job satisfaction & organizational commitment. Journal of Korean Academy of Nursing Administration, 16 (3), 336-347.
  12. Ko, Y. K., Lee, T. W., & Lim, J. Y. (2007). Development of a performance measurement scale for hospital nurses. Journal of Korean Academy of Nursing, 37 (3), 286-294. https://doi.org/10.4040/jkan.2007.37.3.286
  13. Korean Nurses Editorial Department. (2006). Do you communicate with people? Korean Nurses, 45 (4), 14-17.
  14. Lee, H. K. (2001). Nurses' perceptions of job-related empowerment, job satisfaction, and organizational commitment. Unpublished master's thesis, Yonsei University, Seoul.
  15. Lee, H. S., & Kim, J. K. (2010). Relationship among communication competence, communication types, and organizational commitment in hospital nurses. Journal of Korean Academy of Nursing Administration, 16 (4), 488- 496. https://doi.org/10.11111/jkana.2010.16.4.488
  16. Manz, C. (1983). The art of self-leadership: Strategies for personal effectiveness in your life and work. NJ: Prentice-Hall Englewood Cliffs.
  17. Manz, C. C., & Sims, H. P. (2001). The new superleadership: Leading others to lead themselves. California: Berrett-Koehler Publishing Co.
  18. Marthis, R. L., & Jackson, J. H. (2010). Human resource management. Cincinnati: South-Western College Publication.
  19. McNeese-Smith, D. K., & Van Servellen, G. (2000). Age developmental and stage influences on nurse outcome. Outcomes Manage Nurs Pract, 4, 97-104.
  20. Min, S., & Kim, H. S. (2005). Correlation between perception of nurses about transformational leadership and nursing performance. Daehan Journal of Business, 18 (2), 871-885.
  21. Mrayan, M., Al-Faouri, I. (2008). Predictors of career commitment and job performance of Jordanian nurses. Journal of Nursing Management, 16 (3), 246-256. https://doi.org/10.1111/j.1365-2834.2007.00797.x
  22. Park, K. N., & Park, M. K. (2008). A study on nurses' self- leadership, organizational commitment and the nursing performance. Journal of Korean Academy of Nursing Administration, 14 (1), 63-71.
  23. Park, S. H. (2005). A study on the organizational commitment and job satisfaction of pilots and maintenance soldiers via communication style. Unpublished master's thesis, Yonsei University, Seoul.
  24. Park, Y. R., & Yang, S. (2008). Nurse manager's facilitative communication and nurses' organizational commitment, job satisfaction, and empowerment. Journal of Korean Academy of Psychiatric and Mental Health Nursing, 17 (3), 342-352.
  25. Seo, E. A., Park, K. M., & Lee, B. S. (2003) Relations between the types of communication and job satisfaction and nursing performance in staff nurses. Journal of Korea Community Health Nursing Academic Society, 17 (2), 317-332.
  26. Seomun, G. A. (2005). The relationship of self-leadership, job satisfaction, and perceived outcome in nurses. Journal of Korean Academy of Nursing Administration, 11 (1), 45-58.
  27. Seomun, G. A., Chang, S. O., Cho, K. H., Kim, I. A., & Lee, S. J. (2006). The relation between self-leadership and outcome of nursing practice. Journal of Korean Academy of Nursing Administration, 12, 151-158.
  28. Smith, J. E., Carson, K. P., & Alexander, R. A. (1984). Leadership: It can make a difference. Academy of Management Journal, 27 (4), 765-776.
  29. Watson, L. (2004). Self-leadership: Becoming an exceptional leader. Radiol Technol, 75 (6), 457-467.
  30. Yoon, A. J. (1995). A study on organizational characteristics and efficiency on work performance-Especially hospital nursing organization. Unpublished doctoral dissertation, Daegu University, Daegu.

피인용 문헌

  1. Relations of Burnout, Interpersonal Relations, Professional Self-concept and Depression in Clinical Nurses vol.14, pp.6, 2013, https://doi.org/10.5762/KAIS.2013.14.6.2869
  2. Influence of Communication Competence and Burnout on Nursing Performance of Intensive Care Units Nurses vol.20, pp.3, 2013, https://doi.org/10.7739/jkafn.2013.20.3.278
  3. The Relation between Interpersonal Attitude and Communication Competence of New Visiting Nurses in Community Health Center vol.23, pp.2, 2014, https://doi.org/10.5807/kjohn.2014.23.2.115
  4. Interpersonal Communication Competence and Social Anxiety in Nursing Students vol.21, pp.4, 2015, https://doi.org/10.5977/jkasne.2015.21.4.518
  5. The Effects of Humanistic Knowledge and Emotional Intelligence on Communication Skills of Nurses vol.22, pp.3, 2016, https://doi.org/10.5977/jkasne.2016.22.3.264
  6. The Effect of SBAR Reports on Communication Clarity and Nurse-Physician Collaborative Relationships: A One Group Pretest-Posttest Design vol.23, pp.2, 2016, https://doi.org/10.5953/JMJH.2016.23.2.105
  7. Influence of teamwork skill and decision making competency on nursing work performance vol.27, pp.5, 2016, https://doi.org/10.7465/jkdi.2016.27.5.1361
  8. Experience of Job Stress among Nurses Working in Long-term Care Hospital: A Phenomenological Approach vol.28, pp.5, 2016, https://doi.org/10.7475/kjan.2016.28.5.572
  9. Conflict Management Style, Communication Competence, and Collaboration among Hospital Nurses and Physicians vol.20, pp.1, 2017, https://doi.org/10.7587/kjrehn.2017.69
  10. Empathy Ability, Communication Ability, and Nursing Performance of Registered Nurses and Nursing Assistants in Long-term Care Hospitals vol.23, pp.3, 2017, https://doi.org/10.11111/jkana.2017.23.3.249
  11. Influence of Verbal Abuse on Job Stress for Special Unit Nurses and General Ward Nurses in General Hospitals vol.23, pp.3, 2017, https://doi.org/10.11111/jkana.2017.23.3.323
  12. Influence of Self-esteem, Communication and Existential Well-being on Spiritual Care Competence in Nurses vol.24, pp.4, 2017, https://doi.org/10.7739/jkafn.2017.24.4.286
  13. Comparison of Operating Room Nurses and General Ward Nurses on Communicative Competence and Interpersonal Relationship Ability within the Medical Team vol.20, pp.3, 2014, https://doi.org/10.11111/jkana.2014.20.3.313
  14. Clinical Nurses' Experience of Positive Organizational Culture vol.20, pp.5, 2014, https://doi.org/10.11111/jkana.2014.20.5.469
  15. Role of Self-leadership and Social Support in the Relationship between Job Embeddedness and Job Performance among General Hospital Nurses vol.21, pp.4, 2015, https://doi.org/10.11111/jkana.2015.21.4.375
  16. The Effects of Hospital Nurses' Self-Esteem and Communication Skill on Self-Leadership and the Quality of Nursing Service vol.22, pp.3, 2016, https://doi.org/10.11111/jkana.2016.22.3.220
  17. A Review Literature on Communication in Nurses vol.9, pp.2, 2012, https://doi.org/10.15715/kjhcom.2014.9.2.99
  18. 간호업무수행과 이직의도 간의 관계에서 조직시민행동의 조절 및 매개효과 분석 vol.15, pp.11, 2012, https://doi.org/10.5392/jkca.2015.15.11.250
  19. 정신전문병원 간호사의 감성지능, 의사소통능력, 스트레스 대처가 이직의도에 미치는 영향 vol.17, pp.1, 2012, https://doi.org/10.5762/kais.2016.17.1.141
  20. 요양병원 간호사의 셀프리더십이 간호업무수행과 혁신행동에 미치는 영향 vol.10, pp.1, 2012, https://doi.org/10.12811/kshsm.2016.10.1.053
  21. 간호대학생의 MBTI 성격유형에 따른 공감능력, 의사소통능력 vol.17, pp.4, 2012, https://doi.org/10.5762/kais.2016.17.4.303
  22. Effects of Self-leadership and Self-efficacy on Nursing Performance of Nurses Working in Long-term Care Hospitals vol.18, pp.1, 2012, https://doi.org/10.17079/jkgn.2016.18.1.12
  23. 임상간호사의 기본심리욕구, 셀프리더십, 직무스트레스가 간호업무 성과에 미치는 영향 vol.14, pp.8, 2016, https://doi.org/10.14400/jdc.2016.14.8.343
  24. 대학병원 간호사의 감정노동, 의사소통능력, 회복탄력성이 간호업무성과에 미치는 영향 vol.17, pp.10, 2012, https://doi.org/10.5762/kais.2016.17.10.236
  25. 치과위생사의 셀프리더십이 조직유효성과 업무능력에 미치는 영향 vol.16, pp.6, 2016, https://doi.org/10.13065/jksdh.2016.16.06.1079
  26. 비영어권 외국인 입원환자를 돌보는 간호사의 경험 vol.17, pp.12, 2012, https://doi.org/10.5762/kais.2016.17.12.415
  27. 간호사의 의사소통능력, 감정노동, 조직몰입 간의 융합관계 vol.8, pp.6, 2012, https://doi.org/10.15207/jkcs.2017.8.6.147
  28. 간호사의 의사소통능력, 감정노동, 조직몰입 간의 융합관계 vol.8, pp.6, 2012, https://doi.org/10.15207/jkcs.2017.8.6.147
  29. 임상간호사의 감성지능과 간호근무환경이 간호업무성과에 미치는 영향 vol.16, pp.4, 2012, https://doi.org/10.14400/jdc.2018.16.4.175
  30. 병원간호사의 셀프리더십 강화 프로그램의 효과 vol.20, pp.2, 2018, https://doi.org/10.7586/jkbns.2018.20.2.132
  31. 간호대학생의 셀프리더십과 문화적 역량 관계에서 사회적 유대감과 책임감의 매개효과 vol.16, pp.9, 2012, https://doi.org/10.14400/jdc.2018.16.9.257
  32. 치매대상자를 돌보는 간호사의 의사소통행위 영향요인: 공감역량과 소진을 중심으로 vol.19, pp.10, 2018, https://doi.org/10.5762/kais.2018.19.10.498
  33. 긍정심리자본, 전문직 자아개념, 셀프 리더십이 간호업무성과에 미치는 영향 : 중소병원 간호사를 중심으로 vol.18, pp.11, 2012, https://doi.org/10.5392/jkca.2018.18.11.087
  34. 시뮬레이션 통합 실습을 경험한 간호대학생의 셀프리더십, 의사소통 및 팀효능감 vol.25, pp.1, 2012, https://doi.org/10.14370/jewnr.2019.25.1.1
  35. 종합병원 간호사의 셀프리더십, 직무만족이 간호업무성과에 미치는 영향에 관한 융복합 연구 vol.9, pp.10, 2019, https://doi.org/10.22156/cs4smb.2019.9.10.028
  36. A Study the Relationships among Verbal Violence Experience, Job Stress, and Resilience and the Communication Ability of Operating Room Nurses vol.26, pp.2, 2012, https://doi.org/10.11111/jkana.2020.26.2.120
  37. Communication Competence, Nursing Professionalism and Job Performance among Home Healthcare Nurses vol.26, pp.4, 2020, https://doi.org/10.11111/jkana.2020.26.4.409
  38. 한국판 의사소통 자기효능감 측정도구의 타당도 및 신뢰도 vol.18, pp.5, 2012, https://doi.org/10.14400/jdc.2020.18.5.337
  39. 종합병원 간호사의 의사소통 인식과 직무성과 영향 관계 vol.21, pp.5, 2012, https://doi.org/10.5762/kais.2020.21.5.485
  40. 대한적십자사 혈액원 간호사의 조직몰입에 영향을 미치는 요인: 긍정심리자본, 의사소통능력, 사회적 지지를 중심으로 vol.31, pp.2, 2012, https://doi.org/10.12799/jkachn.2020.31.2.179
  41. 중환자실 간호사의 의사소통능력과 인문학적 소양이 전문직 삶의 질에 미치는 영향 vol.13, pp.2, 2020, https://doi.org/10.34250/jkccn.2020.13.2.45
  42. 간호대학생의 의사소통 자신감, 비판적사고 성향, 간호 전문직관의 관계 vol.18, pp.4, 2012, https://doi.org/10.22678/jic.2020.18.4.101
  43. Mediating Factors in Nursing Competency: A Structural Model Analysis for Nurses’ Communication, Self-Leadership, Self-Efficacy, and Nursing Performance vol.17, pp.18, 2012, https://doi.org/10.3390/ijerph17186850
  44. 간호대학생의 셀프리더십에 미치는 영향요인 vol.37, pp.6, 2012, https://doi.org/10.12925/jkocs.2020.37.6.1718