IE interfaces (산업공학)

Korean Institute of Industrial Engineers (대한산업공학회)
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A Comparative Study on Efficiency of Technologically Innovative Activities between Manufacturing and Service Industries Using DEA

DEA를 활용한 제조 및 서비스 산업의 기술혁신활동 효율성 비교 연구

  • Suh, Yong-Yoon (Department of Industrial Engineering, Seoul National University) ;
  • Kim, Moon-Soo (Department of Industrial and Management Engineering, Hankuk Uniersity of Foreign Studies)
  • 서용윤 (서울대학교 산업공학과) ;
  • 김문수 (한국외국어대학교 산업경영공학과)
  • Received : 2011.08.31
  • Accepted : 2011.10.29
  • Published : 2011.12.01
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Abstract

This research aims at conducting a comparative study on the relative efficiency of technologically innovative activities between manufacturing and service industries using data envelopment analysis (DEA). First, as an individual approach, efficiency of technologically innovative activities between manufacturing and service industries is separately evaluated. The results show that efficiency of both industries is similarly low, but patterns of technologically innovative activities differ from each other. Manufacturing industries usually do innovation focusing on various outputs with a single input, whereas service industries tend to do innovation emphasizing on a single output with mixed inputs. Second, as a holistic approach to both industries, efficiency is collectively assessed. The analysis demonstrates that efficiency of service industries is higher than that of manufacturing industries, and there are similar patterns of technologically innovative activities between both manufacturing and service industries. This study provides industrial managers with policy implications based on similarities and differences between manufacturing and service industries.

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References

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