• 산업공학
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• 제24권4호
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• pp.330-340
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• 2011

This research aims at conducting a comparative study on the relative efficiency of technologically innovative activities between manufacturing and service industries using data envelopment analysis (DEA). First, as an individual approach, efficiency of technologically innovative activities between manufacturing and service industries is separately evaluated. The results show that efficiency of both industries is similarly low, but patterns of technologically innovative activities differ from each other. Manufacturing industries usually do innovation focusing on various outputs with a single input, whereas service industries tend to do innovation emphasizing on a single output with mixed inputs. Second, as a holistic approach to both industries, efficiency is collectively assessed. The analysis demonstrates that efficiency of service industries is higher than that of manufacturing industries, and there are similar patterns of technologically innovative activities between both manufacturing and service industries. This study provides industrial managers with policy implications based on similarities and differences between manufacturing and service industries.

• 산업경영시스템학회지
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• 제26권1호
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• pp.74-78
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• 2003

This paper is an investigation of comparative and contrasting characteristics of service in manufacturing sector - especially quality aspects. A review of both service and manufacturing industries' systems literature revealed conflicting views on defining two different industries and its system assessment. While some researchers have documented the value of service IS implementations on both industries, there are others who feel that such implementations are not appropriate for all situations or all organizations. Because of IS implementations and IT improvement, defining service and manufacturing is blur than ever. There is a dearth of literature on the assessment of service systems in service and manufacturing industries due to blurred and controversial argument.

• Journal of Information Technology Applications and Management
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• 제31권4호
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• pp.75-97
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• 2024

This paper conducts the input-output structural decomposition analysis on the growth of ICT industry during year 2000~2019. The novel feature of this study is to dissect the economy-wide collective growth contributions into industry by industry contributions. The main results are as follows. First, the growth of ICT manufacturing industry has excessively depended on its own export and import-substitution of intermediate goods, while the growth of ICT service industry has heavily depended on its own domestic final goods demand. Second, for the growth of ICT manufacturing industry, its own contribution is about 79%, and the contributions of non-ICT service and manufacturing industries respectively are 11% and 9%, but the contribution of ICT service industry is only about 1%. For the growth of ICT service industry, its own contribution is about 61%, and the contributions of non-ICT service and non-manufacturing industries respectively are about 33% and 5%, but, surprisingly, the contribution of ICT manufacturing industry is less than 1%. Third, the contributions of non-ICT manufacturing and service industries to the growth of both ICT industries have been done mainly through increase in export and domestic final goods demand together with change in the structure of input technology.

• 한국경제지리학회지
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• 제21권2호
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• pp.77-89
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• 2018

본 논문의 목적은 서울과 부산을 대상으로 제조업과 서비스업의 상호 연관성 실태를 분석하고 이의 시사점을 도출하는 것이다. 본 논문에서는 투입산출계수와 생산유발계수를 통해 제조업에 대한 서비스업의 연관성과 서비스업에 대한 제조업의 연관성을 각각 분석하였다. 분석결과, 서울의 주력 제조업인 소비재는 서비스업과의 연관성이 상대적으로 높은 반면 부산의 주력 제조업인 조립가공은 서비스업과의 연관성이 상대적으로 낮아 제조업에 대한 서비스업의 연관성은 서울이 부산보다 높은 것으로 나타났다. 둘째, 제조업 생산과정에 투입되는 서비스업의 자기지역 의존비율이 서울은 72.0% 이지만 부산은 49.0%로 낮아, 부산 제조업의 성장이 전산업에 미치는 효과가 제한적인 것으로 분석되었다. 셋째, 서비스업에 대한 제조업의 연관성은 전반적으로 부산이 서울보다 높은 것으로 나타났다. 마지막으로 분석결과를 바탕으로 제조업과 서비스업의 상호 연관성 제고를 위한 정책방향을 제시하였다.

• 대한안전경영과학회지
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• 제4권3호
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• pp.157-166
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• 2002

With the introduction of the Internet in the 21st century, the manufacturing-oriented industry, so called EMS(Electronic Manufacturing Service) specialized in manufacturing only, is rapidly expanding. From the beginning of the year 2000, the EMS industry in advanced countries around the world, whereas a strong Motivation System in which a manufacturing related staff plays a main role, has began providing the source of competitiveness. And this industry is regarded as a core of management linking productivity directly to management performance. Thus, all the manufacturing sectors including not only the electronic industry but also mechanical industry in the future are observed to be divided into two industries; a Maker strategy industry focused on marketing and development, and a EMS industry specialized in manufacturing. Therefore, we need to evaluate whether the industries should continue to support the Manufacturers Strategy or attempt to change into the EMS industry However, with no approved evaluation standard on hand as to an actual EMS industry, in this thesis, we develop the EM(EMS-Maker) Chart in order to analyze both the Manufacturer Strategy and the EMS industries.

• 대한인간공학회지
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• 제28권1호
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• pp.29-36
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• 2009

A Study was conducted to investigate the type and level of occupational risk factors for the onset of work-related musculoskeletal disorders (WMSDs) in non-manufacturing industries. Total of 38 worksites were investigated from 5 different business areas such as financial institution, transportation service, building maintenance, sanitary service and educational service. Major job and task category were classified and corresponding occupational risk factors such as awkward posture, force exertion, repetitiveness of job, and work/rest cycle were examined using various ergonomic risk analysis techniques. Sets of matrices were developed including types and levels of risk factors for the classified jobs and tasks from 5 different non-manufacturing industries. Also possible ergonomic remedies were suggested for the improvement working conditions. Results and risk factor matrices can be applied as a guideline for the investigation of WMSDs risk factors in similar industries for the prevention of WMSDs.

• 한국IT서비스학회지
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• 제22권2호
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• pp.1-21
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• 2023

Due to the convergence and complexity of the 4th Industrial Revolution, the boundaries between industries have become unclear and ambiguous. Consequently, there is a lack of research on how firms engaged in this industry are changing their location behavior. Recently, some attempts to classify the industrial groups of the 4th Industrial Revolution and their detail occupations have been made, and this study adopts the classification of Lee and Jung (2020) of the Korea Institute for Industrial Economics & Trade. In this study, the 18 detailed industries commonly included in multiple industrial groups are defined as 'core industries' and are classified into manufacturing and service industries to explore the spatial patterns of firms' location. Specifically, this study aims to examine how the location behavior of firms in core industries of the 4th Industrial Revolution has changed from 2010 to 2019 in the Seoul metropolitan area, using the 「National Business Survey」 data. We employed two methods based on spatial auto-correlation: (i) spatial kernel density estimation analysis and (ii) local Moran's I_i analysis. The results indicate that the core industry firms form more distinct and larger clusters in 2019 based on the clusters formed in 2010. Specifically, manufacturing industry firms tended to concentrate in the southern region of Gyeonggi and parts of Seoul, while serivce industry firms were more concentrated in Seoul. These core industries play a critical role in industries and are closely related to the ICT industries, which generate high-added value and increase productivity in the front and rear industries. This study reveals that the agglomeration of these industries in specific regions is intensifying and may exacerbate regional inequality.

• Asia pacific journal of information systems
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• 제7권1호
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• pp.25-48
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• 1997

This study examines whether expenditures in information technology (IT) are associated with increases in the Tobin's q ratios a measure of organizational performance. It uses two groups of sample, Korean and American firms that disclose IT expenditures. For the all-firms group of each country, the association between IT expenditures and Tobin's q ratios is positive and statistically significant. But the association varies among industries. For Korean firms, IT expenditures appear to increase Tobin's q ratios for the machine and equipment manufacturing industry group (SIC3-2). IT expenditure ratio of this group as a percent of total sales is highest among the industry groups. For all service industry groups(SIC4&5), the estimated coefficient of IT expenditures is positive but statistically insignificant. For American firms IT expenditures in most of the manufacturing industry groups appear to increase only a little, if at all, for the Tobin's q ratios. But IT expenditures appear to have a greater impact on Tobin's q ratios for all service industries (SIC4-7). For three service industries tested (transportation and telecommunication- SIC4, financial- SIC6, consulting and other service industry- SIC7), the estimated coefficient of IT expenditures is positive and statistically significant. The evidence from both Korean and American firms suggests that IT expenditures in service industries provide a greater impact on an organizational performance than ones in manufacturing industry. To test whether service industries use a competitive strategy utilizing IT as a core competence, the samples ore divided into two groups, service and manufacturing industry. For Korean firms, both IT and R&D expenditures in manufacturing industry are associated with increases in Tobin's q ratios. But for service industry, the estimated coefficient of only IT expenditure is positive. For American firms, the estimated coefficients of both IT and advertising and R&D (ARD) expenditures in manufacturing industry are positive but the coefficient of only ARD is statistically significant. For service industry, the estimated coefficient of only IT expenditure is positive and statistically significant. The evidence may suggest that manufacturing industry uses both R&D and IT strategies to increase a competitive advantage but uses R&D strategy as a core competence. However, service industry uses IT strategy as a core competence to increase a competitive advatage.

• KDI Journal of Economic Policy
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• 제44권3호
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• pp.75-99
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• 2022

This paper analyzes job creation when the Korean economy transitioned to a knowledge economy from the 1990s to the 2010s. During this period, the ratio of service to manufacturing jobs increased, knowledge intensive industries grew, and job creation became geographically concentrated around Seoul. The changes slowed down in the 2010s, and overall job growth weakened. To analyze the effect of job creation driver industries during this period, the main part of which are knowledge intensive tradable service industries, on local service job creation, I use a modified version of the local labor market of Moretti (2010). I analyze the job changes during 1995-2005 and during 2006-2016 in 237 Si-Gun-Gu areas in the Census on Establishments datasets. I find that one manufacturing job creates 0.5 local service jobs and that one tradable service job creates 1.1 jobs within Gu areas of metro cities and 2.3 jobs in Si-Gun areas. The job creation relationship between the tradable and local service sectors was not altered in this period. As more jobs were created in the tradable sector driven by the transition to a knowledge economy, job creation overall remained active, with the opposite also being true.

• 서비스연구
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• 제7권2호
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• pp.79-90
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• 2017

본 연구는 서비스R&D 전략을 현대경제사회의 본질 관점에서 연구하였다. 현대는 산업간 경계가 해체되는 시대다. 제조업과 서비스업의 구분이 없어지고, 고객을 중심으로 하나의 산업 환경에서 경쟁하고 있다. 고객의 욕구는 서비스로 구현되므로, 서비스R&D는 현대 기업과 국가들의 중심주제가 되었다. 그런데, 서비스R&D는 정의도 다양하고 각 정의에 따라 범위 차이가 커서 정책 당국자들 사이에서도 이견이 많다. 본 연구는 현대 경제사회의 특징과 서비스의 본질에 집중하여 서비스R&D의 바람직한 정책방향과 전략을 논의한다. 산업간 경계가 해체되는 현대경제의 특징을 반영하여 서비스R&D 전략을 도출하였다. 또한 서비스의 관계성, 쌍방향성, 수평성, 조화성 본질과 서비스의 무형성, 비분리성, 비일관성, 무재고성 특성을 반영하여 서비스R&D전략을 도출해내는 연구를 수행하였다. 제조업은 서비스화R&D를, 서비스업은 제조업화 R&D를 강화하는 전략, 서비스본질을 반영하는 전략, 서비스의 특성을 활용하는 전략을 도출하여 제안하였다. 본 연구의 결과는 개별 기업의 서비스R&D전략수립, 서비스산업의 발전과 전체 서비스산업의 발전, 그리고 제조업을 포함한 전체 산업의 발전 전략 수립에 공통적으로 활용될 수 있을 것이다.