한국컴퓨터정보학회논문지 (Journal of the Korea Society of Computer and Information)

  • 제14권4호
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  • Pages.153-160
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  • 2009
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  • 1598-849X(pISSN)
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  • 2383-9945(eISSN)
한국컴퓨터정보학회 (Korean Society of Computer Information)
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온라인 커뮤니티 지식공헌에 미치는 영향요인

The Effects on Knowledge Contribution in Online Communities

  • 신호경 (연세대학교 정보대학원) ;
  • 이기원 (연세대학교 정보대학원) ;
  • 김경준 (연세대학교 정보대학원)
  • 발행 : 2009.04.30
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⟨ 이전 논문 다음 논문 ⟩

초록

본 논문에서는 온라인 커뮤니티에서 어떻게 지식공헌이 이루어지는지를 살펴보고자 온라인 커뮤니티 사용자들의 지식공헌에 영향을 미치는 요인들을 실증적 연구를 통해 규명하고자 하였다. 자기표현이론과 조직시민행동이론을 토대로 연구모형을 설정하고 네 개의 가설을 제안하였다. 온라인 커뮤니티 참여자 192명의 설문 조사를 PLS로 분석한 연구의 결과에서, 온라인 커뮤니티 사용자들의 자기표현과 혁신성, 조직시민행동 및 감정적 동질감등이 지식공헌에 긍정적인 영향을 미치는 것으로 나타났다. 이외에 온라인 커뮤니티에 대한 본 연구결과에 대한 학문적 실무적 의미를 논의하였으며, 향후 연구에 대한 시사점도 언급하였다.

This study investigated what factors influence the knowledge contribution in online communities. Based on the theoretical framework like self-presentation theory and organizational citizenship behavior theory, we developed the research model and proposed four hypotheses. In order to test our hypotheses with an empirical study, we have conducted a survey which resulted in 192 valid responses in the final sample. The PLS analysis results indicate that knowledge contribution is influenced by self-presentation, innovation, organizational citizenship behavior, and affection similarity of online community users. Practical implications of these findings and future research implications are also discussed.

키워드

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